Hôtel-Résidence Alaia

Photo gallery for Hôtel-Résidence Alaia

Primary image
Double Room | Terrace/patio
Double Room | Room
Superior Apartment, 1 Bedroom | Room
Superior Apartment, 1 Bedroom | Room

Overview of Hôtel-Résidence Alaia

Hôtel-Résidence Alaia

3.0 star property
3-star Ascain hotel with bar/lounge

8.8/10 Fabulous

66 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Bar
The price is P 3,287
Price available on 10/2/22
Map
Route d'Arraioa, Ascain, Pyrenees-Atlantiques, 64310
Main amenities
  • Breakfast available
  • Bar/lounge
  • Terrace
  • Meeting room
  • Multilingual staff
  • Free newspapers in the lobby
  • Limited hour front desk
For families
  • Private bathroom
  • Television
  • Terrace
  • Limited housekeeping
  • Free self parking
  • Soundproofed rooms

Choose dates to view prices

About this area

Getting around

  • Biarritz (BIQ-Pays Basque) - 30 min drive
  • San Sebastian (EAS) - 36 min drive
  • Guethary Station - 14 min drive
  • Saint Jean De Luz Ciboure Station - 15 min drive
  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 15 min drive

About this property

Hôtel-Résidence Alaia

3-star hotel in a rural location
Hôtel-Résidence Alaia provides amenities like a terrace and a bar. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Self-serve breakfast (surcharge), smoke-free premises, and free newspapers
  • Multilingual staff
Room features
All guestrooms at Hôtel-Résidence Alaia have amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 80-cm flat-screen TVs with digital channels
  • Wardrobes/closets and limited housekeeping

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4 PM - 8 PM
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 6:00 AM - 8:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Self-serve breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Bar/lounge

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 80-cm flat-screen TV
  • Digital TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

More

  • Limited housekeeping

Fees & policies

Refundable deposits

  • Deposit: EUR 350 per week

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.29 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Self-serve breakfast is offered for an extra charge of EUR 9.5 per person (approximately)
  • Housekeeping is available for an additional fee

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 4 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hôtel-Résidence Alaia Hotel Ascain
Hôtel-Résidence Alaia Hotel
Hôtel-Résidence Alaia Ascain
Hôtel-Résidence Alaia
Hôtel-Résidence Alaia Hotel
Hôtel-Résidence Alaia Ascain
Hôtel-Résidence Alaia Hotel Ascain

Frequently asked questions

Does Hôtel-Résidence Alaia offer free cancellation for a full refund?
Yes, Hôtel-Résidence Alaia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hôtel-Résidence Alaia?
As of October 1, 2022, prices found for a 1-night stay for 2 adults at Hôtel-Résidence Alaia on October 2, 2022 start from P 3,287, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hôtel-Résidence Alaia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hôtel-Résidence Alaia?
Yes, cats and dogs are welcome. There's a charge of EUR 4 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hôtel-Résidence Alaia?
Yes, there's free self parking.
What are the check-in and check-out times at Hôtel-Résidence Alaia?
You can check in from 4 PM - 8 PM. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an onsite casino at Hôtel-Résidence Alaia?
No, this hotel doesn't have a casino, but Casino Barriere (9.9 mi) is nearby.
Are there restaurants at or near Hôtel-Résidence Alaia?
Yes. Nearby restaurants include Restaurant des chasseurs (4-min walk), A tutta pizza (6-min walk), and L'auberge Basque (3.8 mi).

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very Good

The staff were very helpful and the room was clean and tidy.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel, we had a studio which was great for making own breakfasts and drinks we did have one or two meals in but the restaurants in Ascain serve good food so we ate out most of the time. We travelled by train to St Jean de Luz and then used the local bus to get about very good service. The staff at Hotel-Résidence Alaia were so welcoming and very helpful. We will definitely visit again.
10-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Pretty village location
Very comfortable bed. Spotless room. Wonderful to have a fridge and kettle in the room. This is off the beaten track and you need your own transport. It is close to the train to La Rhune
Verified Hotels.com guest review

10/10 Exceptional

Accueil chaleureux
Pierre, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Oceane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marie cecile, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Un hôtel résidence situé à Ascain, non loin de St Jean de Luz ou Ciboure et à proximité du petit train de la Rhune. Un parking plus grand situé à quelques mètres de l'hôtel, permet de garer son véhicule lorsque celui de l'hôtel est encombré. Calme, les chambres du rez de chaussée bénéficie d'une petite terrasse avec une table.
Catherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alain, 1-night trip
Verified Hotels.com guest review

2/10 Poor

BEZ, 1-night trip
Verified Hotels.com guest review