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Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

Hotel with indoor pool, near West Edmonton Mall

  • Free continental breakfast, free WiFi, and free parking
From
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18520 100 Avenue Northwest, Building 2, Edmonton, T5S 0K6, AB, Canada
9.0.Superb.
  • Great hotel! Lobby and breakfast area was clean and staff friendly. Room was updated and…

    Sep 4, 2021

  • It was fine except for the fire alarm at 3 a.m.

    Sep 1, 2021

See all 915 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Shopping
Easy parking
Quiet
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 137 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • Area shuttle

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In West Edmonton
  • West Edmonton Mall - 44 min walk
  • TELUS World of Science-Edmonton - 4.7 mi / 7.5 km
  • Rogers Place - 6.3 mi / 10.2 km
  • University of Alberta - 7.6 mi / 12.2 km
  • Alberta Legislature Building - 8.1 mi / 13.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room
  • Standard Room
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Queen Beds, Non Smoking
  • Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking

Location

18520 100 Avenue Northwest, Building 2, Edmonton, T5S 0K6, AB, Canada
  • In West Edmonton
  • West Edmonton Mall - 44 min walk
  • TELUS World of Science-Edmonton - 4.7 mi / 7.5 km

What’s around

Landmarks

  • In West Edmonton
  • West Edmonton Mall - 44 min walk
  • TELUS World of Science-Edmonton - 4.7 mi / 7.5 km
  • Rogers Place - 6.3 mi / 10.2 km
  • University of Alberta - 7.6 mi / 12.2 km
  • Alberta Legislature Building - 8.1 mi / 13.1 km
  • Edmonton Convention Centre - 8.5 mi / 13.7 km
  • Fort Edmonton Park - 9.8 mi / 15.7 km
  • Commonwealth Stadium - 10.6 mi / 17.1 km
  • Rexall Place - 11.1 mi / 17.8 km
  • Snow Valley Ski Club - 11.9 mi / 19.1 km

Getting around

  • Edmonton Intl. Airport (YEG) - 28 min drive
  • Edmonton Station - 12 min drive
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 137 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Arcade/game room

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 48-inch TV
  • Cable TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted.

Also known as

  • Holiday Inn Express West Edmonton Mall Area Hotel
  • Holiday Inn Express West Edmonton Mall Area
  • Holiday Inn Exp Stes W At Mall
  • Holiday Inn Express Suites West Edmonton Mall Area

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Tim Hortons (5-min walk), Taco Del Mar (7-min walk), and Smitty's (8-min walk).
  • No, this hotel doesn't have a casino, but Palace Casino (3-min drive) and River Cree Casino (8-min drive) are both nearby.
  • Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel has an indoor pool, a spa tub, and a fitness center, as well as an arcade and a picnic area.
9.0.Superb.
  • 10.0.Exceptional

    It is a super good stay! We love it!

    Kai Ying, 1 night family trip, Aug 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay.

    Very nice hotel, friendly staff.

    Calvin, 1 night trip, Aug 28, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    It was a nice friendly hotel..very quiet and relaxing. I found the check in time to be very slow. Other than that we enjoyed our stay.

    Virginia, 1 night family trip, Aug 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Was clean and comfortable breakfast was just o.k. as not a huge selection..pool was small...not much transit in area and not that close to WE mall..overall good imo.

    leonard, 3 night family trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Review

    The hotel met my expectation and was A Good value

    Ken, 1 night trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    I stayed in room 104 … the sound proofing was terrible. Our neighbour was loud until 2 am the first night and 4 am the second. My daughter and I thought originally the noise was coming from outside our window. I called to have the front desk send someone to deal with it. I recognize the people in the rooms aren’t of control of the hotel but sound proofing so you don’t hear it between rooms is a building issue. Upon checking out. I was given a bill for two pop my daughter purchased with cash the night before from their market place. When I inquired about these charges possibly on my credit card the women at the front said they hadn’t been processed. I said ok as my girl had paid cash the night before . She then continued on to tell me I could clear it up with cash or pay by the credit card as it wasn’t on my room. She was baffled when I insisted I wouldn’t pay again. I guess we’ll see when my credit card comes in. Overall wasn’t the happiest with this hotel.

    Marianne, 2 night family trip, Aug 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Will stay again

    Great place nice and clean

    michael, 3 night family trip, Aug 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Brought my 2 kids to edmonton for a little trip and we had an amazing time staying at the hotel

    Rob, 2 night family trip, Aug 14, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    I wouldn’t stay here again

    Dirty clothes stuffed behind the chair, and leftover food in the microwave…. Very small and crowded pool. Guess we went at the wrong time for breakfast as there wasn’t any meat options or tables for us so opted to go out. Location is great, and customer service was good as well. Besides that I don’t have anything else good to say

    Daniel, 2 night family trip, Aug 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice place to stay!

    1 night family trip, Jun 18, 2021

    Verified Expedia guest review

See all 915 reviews