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Faustino Gran

Photo gallery for Faustino Gran

Front of property
Pool
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Terrace/patio

Overview of Faustino Gran

Faustino Gran

5.0 star property
Waterfront hotel with spa, near Cathedral of Menorca

9.6/10 Exceptional

112 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Calle Sa Muradeta 22, Ciutadella de Menorca, Menorca, 7760

Room options

About this area

What's nearby

  • On the boardwalk

Getting around

  • Mahon (MAH-Minorca) - 63 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • Ses Voltes - 2 min walk
  • Cas Cònsol - 2 min walk
  • Bistrot es Rodol - 3 min walk
  • Raco D'es Palau - 3 min walk
  • Café Balear - 3 min walk

About this property

Faustino Gran

A great choice for a stay in Ciutadella de Menorca, Faustino Gran features a winery and offers an airport shuttle (available 24 hours) for EUR 95 per vehicle. Guests can visit the spa to indulge in hot stone massages, aromatherapy, or reflexology, and Mediterranean cuisine is served at Agua, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a poolside bar, and a fitness center. The pool and helpful staff get good marks from fellow travelers.

Languages

Catalan, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 2:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle (available 24 hours)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Offsite

  • Area shuttle*
  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach shuttle (surcharge)
  • Horse riding/rentals
  • Boat tours
  • Beach nearby
  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Winery on site
  • Wine tasting room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • Catalan
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Agua - Overlooking the garden, this fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 95 per vehicle (one-way, maximum occupancy 4)
  • Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge
  • Area shuttle and beach shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 100.0 per night
  • Airport shuttle service for children costs EUR 95 (one-way)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

<p>This property accepts credit cards, debit cards and cash.</p><p>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Hotel Can Faustino Ciutadella de Menorca
Hotel Can Faustino
Can Faustino Ciutadella de Menorca
Can Faustino

Frequently asked questions

Does Faustino Gran offer free cancellation for a full refund?
Yes, Faustino Gran does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Faustino Gran?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Faustino Gran?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Faustino Gran?
Sorry, pets aren't allowed.
Is parking offered on site at Faustino Gran?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Faustino Gran?
Yes, an airport shuttle is available. The charge is EUR 95 per vehicle one-way.
What are the check-in and check-out times at Faustino Gran?
You can check in from 3:00 PM - 2:00 AM. Check-out time is 11:00 AM.
What is there to do at Faustino Gran and nearby?
Have fun with onsite activities like horseback riding and motor boating. Additional recreation nearby includes spelunking and ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Faustino Gran also has a winery, a seasonal outdoor pool, and a sauna, as well as a steam room, a garden, and access to a nearby outdoor pool.
Are there restaurants at or near Faustino Gran?
Yes, Agua offers alfresco dining, Mediterranean cuisine, and garden views. Nearby restaurants include Maramao (3-min walk), Bar Hogar del Pollo (3-min walk), and Santa Clara (3-min walk).
What's the area around Faustino Gran like?
Faustino Gran is located on the boardwalk, a short 6-minute walk from Puerto de Ciutadella de Menorca and 4 minutes' walk from Fornells Tower.

Reviews

9.6

Exceptional

9.9/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

Ideal location.
Very nice location and ideal for strolling around the old town and harbour. Staff very friendly although breakfast service was slightly erratic. Please advise future customers that the deluxe premier room with views do not all have a balcony as inferred by the photos of the room. This led to initial disappointment that could have been avoided. Rooms overlooking the harbour are noisy from nightclubs opposite until the early hours, even with windows closed.
Anne, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a fabulous stay at Hotel Can Faustino. From the moment we arrived we felt extremely welcomed and nothing was too much trouble. The hotel is beautiful & is situated conveniently with the sights of Ciutadella on the door step. We'll be back!
2-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Amazing stay! Highly recommend!
Alexandra, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Reception staff was fantastic and hotel beautiful. The only thing that let this down was quality of food at breakfast and service. Give up in the end trying to get a second coffee, other than that this really is a beautiful hotel and highly recommended.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lucy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Lovely hotel in great location.
This is a very good hotel with really excellent staff, a lovely ambience and very nuce breakfast until 10.30am. Its real plus point is its location, right in the old town and a very short walk from the port with an amazing selection of places to eat and drink. The port and town both have a real 'buzz' on an evening. The hotel has a small pool area but it is not a great place to sit as it has no view or breeze! Much better to take a short bus or taxi ride to a nearby beach. The only negative was the noise from the port area at night which made sleeping difficult. The disco and jazz bar opposite the hotel were open until 5.30 am and the sound of partying voices was non stop.
Jonathan, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

The hotel was lovely my room was disappointing there were sky light windows only and it should noted that the cathedral bells feel like they are above your head when they are rung.
3-night trip
Verified Expedia guest review

10/10 Exceptional

In a class of its own
Can Faustino was a palace in a former life and I felt just like royalty! Absolutely everything was fabulous - staff, restaurant, facilities... completely faultless The hotel is in the heart of historic Ciutadella, so although I went for the Fiesta - what a spectacle - I would return for the hotel itself. Service is unrivalled, the welcome and hospitality generous, and the spacious gardens the perfect place to dine alfresco. I loved it.
Jacqueline, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel in Menorca
Everything about the hotel is perfect. Great location in Ciutadella de Menorca. The hotel is an Old Palace building completely redone with exquisite taste. Modern state of the art air conditioning and showers. You notice the quality of the restoration when you notice details like a Schindler elevator even for just 2 floors. Lovely beds and rooms. Fantastic breakfasts. Friendly staff. Lovely interiors and exteriors. Will go back for sure.
Marcos, 7-night romance trip
Verified Hotels.com guest review