Jardines de Luz

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Overview of Jardines de Luz

Jardines de Luz

2.5 star property
Within easy reach of San Cristobal de las Casas Cathedral

7.5/10 Good

153 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Bathtub
  • Laundry facilities
  • 24/7 front desk
The price is P1,601
Price available on 28/05/2022
Av. Insurgentes #32, Barrio de Santa Lucia, San Cristobal de las Casas, CHIS, 29250
Main amenities
  • 23 guestrooms
  • Daily housekeeping
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Santa Lucía
  • San Cristobal de las Casas Cathedral - 9 min walk
  • Plaza de La Paz - 6 min drive

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

About this property

Jardines de Luz

Jardines de Luz puts you 0.4 mi (0.7 km) from San Cristobal de las Casas Cathedral. Other highlights include a terrace and a garden, and rooms offer flat-screen TVs and room service. The overall property condition and central location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms
  • Arranged over 2 floors


  • Check-in time from 1:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property doesn't offer after-hours check-in
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite parking available only on request
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Taking the kids

  • Children stay free

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Shopping mall on site


  • Upper floors accessible by stairs only

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


There is limited hot water on site.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Jardines Luz
Hotel Jardines Luz San Cristobal de las Casas
Jarnes Luz Cristobal las Casa
Jardines Luz San Cristobal de las Casas
Jardines de Luz Hotel
Hotel Jardines de Luz
Capital O Jardines de Luz
Jardines de Luz San Cristobal de las Casas
Jardines de Luz Hotel San Cristobal de las Casas

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very Good

The hotel is well located., just steps from the OCC and all of the tourist areas. The property is clean and mostly well looked after. The breakfast is excelent. What I did nkt like was the choice of chair used i the rooms, the wooden one is not comfodtable, especially if you need tl work at the little table. The tub / shower in my room was a dangerous disaster. Impossible to shower without flooding the room. When you step out, an awkward stretch, you are faced with wet feet on very slippery tiles and no mat tl step onto. The shower was my biggest complaint. Otherwise, it was OK.
Alan, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Careful with double charges
They charged my credit card twice and couldn't refund. That is not nice. I'll call hotels.com to see how they can help me
SALOMON, 1-night family trip
Verified Hotels.com guest review

6/10 Good

They charged me twice
Hotel charged me twice and were not able to refund my money. Now I have to call you (hotels.com) for help.
SALOMON, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

The location is extraordinary, but be prepared for some noise coming off from the central patio and people trying to sell their goods and handcrafts while you're having breakfast...
Jose Mario, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Courteous staff, clean facilitase and excellent room services.
Gerardo, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

The location is excellent. A short walk to all of the best of San Cristóbal.
Audrey, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

9-night trip
Verified Expedia guest review

8/10 Very Good

Very good..!!
Very nice...
Alfredo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

clean room and very good staff , don't like room has no heater it was cold.
4-night trip
Verified Expedia guest review