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Mandarin Hotel

Photo gallery for Mandarin Hotel

Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Mandarin Hotel

Mandarin Hotel

2.0 star property
City-center Downtown Kota Kinabalu hotel with conference center

8.2/10 Very Good

218 verified guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
No 136 & 138, Jalan Gaya, Kota Kinabalu, Sabah, 88000

Room options

About this area

What's nearby

  • In Downtown Kota Kinabalu
  • Imago Shopping Mall - 10 min drive

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 17 min drive
  • Tanjung Aru Station - 10 min drive


  • Yuit Cheong - 2 min walk
  • Peppermint - 3 min walk
  • Keng Wan Hing - 3 min walk
  • Yu Kee Bak Kut Teh - 4 min walk
  • Chilli Vanilla - 4 min walk

About this property

Mandarin Hotel

Mandarin Hotel is a great choice for a stay in Kota Kinabalu. Fellow travelers like the comfortable beds and helpful staff.


Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 81 rooms
  • Arranged over 7 floors


  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The host will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Working away

  • Conference center


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • 1 building/tower


  • Elevator


  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


This property accepts credit cards, debit cards and cash.

Also known as

Mandarin Hotel Kota Kinabalu
Mandarin Kota Kinabalu
Mandarin Hotel Hotel
Mandarin Hotel Kota Kinabalu
Mandarin Hotel Hotel Kota Kinabalu

Frequently asked questions

Does Mandarin Hotel offer free cancellation for a full refund?
Yes, Mandarin Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mandarin Hotel?
As of January 30, 2023, prices found for a 1-night stay for 2 adults at Mandarin Hotel on February 16, 2023 start from P 2,276, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mandarin Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Mandarin Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mandarin Hotel?
Sorry, there's no onsite parking at Mandarin Hotel.
What are the check-in and check-out times at Mandarin Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon.
Are there restaurants at or near Mandarin Hotel?
Yes. Nearby restaurants include Peppermint (3-min walk), Keng Wan Hing (3-min walk), and Yu Kee Bak Kut Teh (4-min walk).
What's the area around Mandarin Hotel like?
Mandarin Hotel is in Downtown Kota Kinabalu, a short 8-minute walk from Suria Sabah Shopping Mall and 5 minutes' walk from Wisma Merdeka. Travelers say this hotel is in a good location.



Very Good




Staff & service




Property conditions & facilities


10/10 Exceptional

It was amazing as the staff and front desk were more than friendly
THRUVARASU, 2-night trip
Verified guest review

8/10 Very Good

Very Comfortable and Clean Hotel.
We really enjoyed our stay here,the rooms were spotlessly clean and the staff were very helpful and friendly. Lots of restaurants and shopping around this area, would definitely use the hotel again. use again.
W, 4-night trip
Verified guest review

6/10 Good

2-night family trip
Verified guest review

8/10 Very Good

A bit disappointed this time
Location - Excellent Staff - friendly Cons - room a bit dusty and no hot water shower for room 9416.
WAI LIN, 1-night trip
Verified guest review

6/10 Good

Location is good but too noisy even we closed the windows, and someone ate durian in the hotel.
4-night trip with friends
Verified Expedia guest review

8/10 Very Good

Service ok
1-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is very close to the city center (Jetty, waterfront, night market, good restaurants). The staffs were very nice and happy to switch rooms for us upon request. Room view was not very nice, though, but admittedly it is hard to find a good view with how buildings in KK are placed.
Jake, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Soundproofing between rooms is very poor. Other than that, the room is clean and comfortable. The location of the hotel is awesome. The staff are very friendly and attentive.
2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Good location
1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect KK base!
The Mandarin was the perfect location, the staff were all lovely - so friendly and helpful. I had the pleasure of meeting the manager who gave me some great advice, I booked for 2 nights and stayed for 3! If you need a comfortable base in KK because you’re out exploring then this is perfect. Small, compact but perfect for me a solo traveler wanting to spend my days exploring. My bed was very comfortable and the shower was lovely!
K, 2-night trip
Verified guest review