GEM Hotel

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Indoor pool
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Overview of GEM Hotel

GEM Hotel

3.0 star property
Riverfront hotel in Srodmiescie with indoor pool and restaurant

8.2/10 Very Good

92 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Refrigerator
The price is P3,515
Price available on 28/07/2022
Map
ul. Mianowskiego 2B, Wroclaw, Lower Silesian, 51-605
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 3 indoor and 8 outdoor tennis courts
  • Sauna
  • Self parking
  • Room service
  • Conference center
  • Business center
  • 4 meeting rooms
  • Terrace
For families
  • Playground on site
  • Full-sized refrigerator/freezer
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Srodmiescie
  • Wroclaw University of Technology - 5 min drive
  • Wroclaw Zoo - 5 min drive
  • Wroclaw Cathedral - 10 min drive
  • Wroclaw University - 8 min drive
  • Wroclaw SPA Center - 7 min drive
  • Wroclaw Market Square - 14 min drive
  • Wroclaw Town Hall - 8 min drive

Getting around

  • Wroclaw (WRO-Copernicus) - 39 min drive
  • Wroclaw Nadodrze Station - 15 min drive
  • Wrocław Central Station - 16 min drive
  • Olesnica Rataje Station - 27 min drive

About this property

GEM Hotel

GEM Hotel puts you 2.7 mi (4.3 km) from Wroclaw Market Square. Guests can take a dip in the indoor pool or grab a bite to eat at "Bistro ODRANA", which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a sauna, and a terrace. Fellow travelers say good things about the helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 67 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 1:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (PLN 30 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7:00 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Taking the kids

  • Playground
  • Children's menu

What to do

  • Tennis lessons
  • Beach volleyball
  • Basketball
  • Hiking/biking trails
  • Access to nearby indoor pool

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • Built in 1995
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An indoor pool
  • 3 indoor tennis courts
  • 8 outdoor tennis courts
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stair-free path to entrance

Languages spoken

  • English
  • German
  • Polish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

"Bistro ODRANA" - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Oranzeria i Patio - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
"Kawiarnia ODRANA" - Onsite café. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of PLN 40 for adults and PLN 18 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2022 to August 7 2022 (dates subject to change):
  • Sauna
  • Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Sauna
  • Swimming pool
  • Tennis courts

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for PLN 110.0 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 70 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs PLN 30 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Gem Hotel Wroclaw
Gem Wroclaw
Hotel Gem
GEM Hotel Hotel
GEM Hotel Wroclaw
GEM Hotel Hotel Wroclaw

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.9/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very Good

Michal, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Torsten, 1-night trip
Verified Hotels.com guest review

6/10 Good

Radoslawa, 2-night trip
Verified Hotels.com guest review

6/10 Good

Tomasz, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Helpful staff checking in. No tea or coffee making facvities in the room but the receptionist helped us by boiling a kettle in her office..... Might be easier to have provided teamaking facilities in the room Great breakfast
Margaret, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

Will not go back to Gem.
On arrival before we even got the room key the receptionist presented us with the bill of our stay,the extra bed and daily parking.As cabin crew I have travelled a lot and I don't ever recall being charged on arrival for the stay etc.In the room there was no free wifi.It was available only in the hall,we were told they will call support but till we left the best we got was sitting near the door of our apartment we managed get the wifi of another room.The extra bed for our 13 year old son consisted of a sofa with a sheet on top,a duvet and a pillow. On the second day we asked housekeeping for another towel cause we only had 2. On the third day we gently asked reception for the towel asuming that due to the language problem housekeeping did not understand, intstead of apologizing we got told off for not asking before. One day I prepared my clothes on the bed and went for breakfast when I came back the bed was neatly done and my clothes where inside. Cleaning was not done daily and left a lot to be desired.Breakfast was till 10.00 but by 8.30/9.00am there was barely anything left especially hot.Swimming pool was under refurbishment and at odd hours of the day,sometimes even early in the morning the noise in the room was unbearable.I am sure they are aware that at 4.00am in summer it is broad daylight notwithstanding this the curtains did not close properly. Before we left they wanted to charge us for 2snickers which we never ate,asked for manager and she cancelled the bill.
marie, 7-night trip
Verified Expedia guest review

8/10 Very Good

nice place in quiet area. Little hardto find. GPS don't show the street
1-night trip
Verified Expedia guest review

8/10 Very Good

The Gem hotel
The hotel Gem was a lovely hotel but I had no air conditioner in my room and my fridge was not working
Barbara, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good Hotel
It is very nice and clean hotel situated almost on Odra riverside, although a little far from Wroclaw Old City. Great breakfast! There is swimming pool on the site but… access to it is complicated. It is part public and part school swimming pool. There is need to request access much in advance and no certainty of getting it.
Verified Hotels.com guest review