Fábrica do Chocolate

Photo gallery for Fábrica do Chocolate

Primary image

Overview of Fábrica do Chocolate

Fábrica do Chocolate

4.0 star property
Viana do Castelo upscale hotel with bar/lounge

9.2/10 Superb

117 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Laundry facilities
  • 24/7 front desk
The price is P5,173
Price available on 29/06/2022
Rua do Gontim, N70 a 76, Viana do Castelo, 4900-474
Main amenities
  • Breakfast available
  • Bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Concierge services
For families
  • Private bathroom
  • Television
  • Terrace
  • Laundry facilities
  • Elevator
  • Minibar
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Porto Airport (OPO) - 41 min drive
  • Viana do Castelo Station - 11 min walk
  • Vila Nova de Cerveira Station - 28 min drive
  • Barcelos Station - 28 min drive

About this property

Fábrica do Chocolate

Located near a train station, Fábrica do Chocolate is a great choice for a stay in Viana do Castelo. You can indulge in massages, facials, or aromatherapy. Other highlights at this upscale hotel include a bar/lounge and a terrace. The helpful staff and central location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms
  • Arranged over 2 floors


  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Shopping

Working away

  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages spoken

  • English
  • Finnish
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone


  • In-room safe

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 10 for adults and EUR 10 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 20 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).


Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Also known as

Fábrica Chocolate Viana do Ca
Fábrica do Chocolate Hotel
Fábrica Chocolate Hotel Viana do Castelo
Fábrica Chocolate Viana do Castelo
Fábrica do Chocolate Viana do Castelo
Fábrica do Chocolate Hotel Viana do Castelo

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Chocolate theme is quite original. Excellent location very near the river and the historic center
2-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel near city center and shopping
Hotel is one of the newer ones in the area. First time in any hotel that we had to use room key to keep air and lights on. We stayed one night and it seemed after awhile the a/c stopped cooling. We are not certain that’s normal. We woke up at 5am to cut thermostat down. The staff is very helpful and all seemed to know English. Room was pretty clean. The only notable dirty area was the floor. That is probably harder to keep clean during a busy season. Only noticed floor due to a towel being dropped on it... Overall pleased with our stay at this hotel.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Awesome design. No dinner service. Good location.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

True to its name, they have carried the Chocolate theme throughout, in surprising ways, including toiletries! And you get free entry to the Chocolate museum in the basement of the original factory.
Peter&Penny, 1-night trip
Verified Expedia guest review

8/10 Very Good

Excellent lobby service. Candido went beyond to resolve my autoparking. We couldn’t see much of the surroundings cause it was raining.
Andrew, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We were pleasantly surprised. We expected the hotel to be a bit cheesy but it was really good, well located with good facilities & very friendly staff.
Jsyfitzs, 3-night trip
Verified Expedia guest review

6/10 Good

Decent Hotel.....but
I really liked the hotel, area & cute rooms even though the bathroom fan & ceiling in our first room had issues. I had a do not disturb sign on my door as I was only at the hotel for 1.5 nights and did not feel the need for intrusions or cleaning as I prefer to save resources and peoples time. I returned to find staff in my room who acknowledged the presence of a do not disturb sign on my door but they walked in anyway. The manager tried to tell me this was normal "in Portugal and this hotel". I had just stayed 2 other nights in Portugal. Do not disturb signs have been universally respected in every other country & hotel I have been in but this one. The manager was quite rude to me about it. The female receptionist who was working at the time laughed in our faces. It left extremely sour notes on an otherwise nice hotel & experience. The gentlemen who worked nights & helped with our late check in / early check out was incredibly kind & professional.
2-night romance trip
Verified Hotels.com guest review