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Kasbah Africa

Photo gallery for Kasbah Africa

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Balcony

Overview of Kasbah Africa

Kasbah Africa

3.0 star property
Mountain country house in Ouirgane with outdoor pool and restaurant

7.4/10 Good

13 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
Map
Douar Torort, Azzaden Valley, Ouirgane, 40000

Room options

About this area

What's nearby

  • On the riverwalk

Getting around

  • Menara Airport (RAK) - 109 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • Atri - 8 min drive
  • Cafe Restaurant Tazrbit - 13 min drive
  • Tagadirt Bour - 16 min drive

About this property

Kasbah Africa

Kasbah Africa offers an airport shuttle (available 24 hours) for MAD 450 per vehicle one-way. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a terrace and a garden. Fellow travelers say good things about the pool.

Languages

Arabic, English, French, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free (dogs and cats only)
  • Service animals welcome
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas

Parking

  • Free secured, covered onsite self parking
  • Onsite parking limited (max 10 spaces per unit)

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service

What to do

  • Yoga classes
  • Ecotours
  • Hiking/biking trails
  • Access to nearby outdoor pool
  • Mountain biking nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • An outdoor pool
  • 24-hour pool access

Accessibility

  • Handrails in stairways
  • Raised toilet seat
  • Grab bar in shower
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • Arabic
  • English
  • French
  • Portuguese

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - Overlooking the pool, this restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 450 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Children under 10 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property accepts credit cards and cash.

Also known as

Kasbah Africa
Kasbah Africa House
Kasbah Africa House Ouirgane
Kasbah Africa Ouirgane
Kasbah Africa Country House Ouirgane
Kasbah Africa Country House
Kasbah Africa Ouirgane
Kasbah Africa Country House
Kasbah Africa Country House Ouirgane

Frequently asked questions

Does Kasbah Africa offer free cancellation for a full refund?
Yes, Kasbah Africa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kasbah Africa?
As of November 27, 2022, prices found for a 1-night stay for 2 adults at Kasbah Africa on December 19, 2022 start from P 4,219, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kasbah Africa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kasbah Africa?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Kasbah Africa?
Yes, cats and dogs stay free. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Kasbah Africa?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Kasbah Africa?
Yes, an airport shuttle is available. The charge is MAD 450 per vehicle one-way.
What are the check-in and check-out times at Kasbah Africa?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Kasbah Africa and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation onsite includes ecotours and yoga. Enjoy a swim in the outdoor pool or use the country house's other amenities, which include a picnic area and a garden. Kasbah Africa also has access to a nearby outdoor pool.
Are there restaurants at or near Kasbah Africa?
Yes, there's an onsite restaurant that offers alfresco dining, Moroccan cuisine, and pool views. Nearby restaurants include Atri (2.7 mi), Cafe Restaurant Tazrbit (5.1 mi), and Tagadirt Bour (7.4 mi).
Does Kasbah Africa have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Kasbah Africa like?
Kasbah Africa is located by the river, a short 1-minute walk from Toubkal National Park.

Overall score and ratings

7.4

Good

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.1/10

Property conditions & facilities

10/10 Exceptional

2-night family trip
Verified Expedia guest review

10/10 Exceptional

What a fantastic find. Not only is the location incredible, but the friendly staff, great food and beautiful rooms make it the most perfect location.
3-night trip with friends
Verified Expedia guest review

2/10 Poor

Con Artists. Spare yourself the trouble - never ever book with them. They don't even have a receptionist to answer the phone. Once you book with them - you're screwed, buddy. Totally unprofessional, lousy hotel in the boonies
Gee, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

March break at Kasbah Africa
We had a fantastic week af Kasbah Africa at the end of March. The location is stunning with amazing views from both the rooms and the swimming pool and garden. A holiday here can be as active or as relaxing as you want it. There is genuine warmth & hospitality here. We were offered dinner in our room one night as it was pouring with rain, to save us braving the weather outside and we were even invited to try the staff's tagine one lunchtime. Thank you so much Redouan (the manager) and the Kasbah Africa team.
Helen, 6-night romance trip
Verified Hotels.com guest review

2/10 Poor

Beautiful location but very bad service!
We travelled from Marrakech airport to Kasbah Africa by taxi - the journey was lovely with beautiful views of the mountains. However, we arrived at Kasbah Africa and there was no one there - no other guests at all. Admittedly it was low season but it was still a very unsettling experience. From this point onwards our stay got worse and worse. There are no other restaurants, villages or even tiny stalls where you can buy anything so you have to stay at Kasbah Africa. The prices are very very expensive for the quality and quantity of food. We paid 600dh (approx £55) for 1 tagine, 1 salad, 2 apples and a bottle of wine! Avoid the food at all costs because it’s not worth it! We mentioned to the staff that we were very unhappy with the food but we were told we were wrong and that this was normal... We asked for a discount because it really was very bad and one member of staff got very aggressive with us. If we were female travellers we would have felt very intimidated being there. We planned to stay for 2 nights but we left after the first night because of how bad the service was. There are much nicer places with more friendly staff and more to do in the local area. The location is very beautiful but that is it. Since returning to the UK we have asked for some sort of compensation for the bad experience we had but the company that manages the property has ignored our requests. It’s a shame that we have been forced to write such a negative review as Kasbah Africa has potential.
Kasper, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Quaint Rustic Atlas Getaway
I spent 5 nights at Kasbah Africa and it was a tremendous stay and experience for the value. The rooms are spacious and charming with wood stoves and offer beautiful mountain views. The home-style cooking is very traditional but delicious. Travelers should understand this isn't a bit of a more rustic getaway - as long as they keep that in mind, they will enjoy their stay and the magical surroundings.
Verified Hotels.com guest review

4/10 Fair

watch the billing
Watch the billing on this hotel. I didn't notice "Additional Charges and Taxes" that almost doubled the cost of the room. I complained and was told it came from the hotel. I questioned the hotel and they said they didn't know. The charge wasn't for the kids, nor are the taxes 90% in Morocco. The host asked the owner and he said he didn't know either, but did nothing about it. In the end it was never resolved. No one cared. The room was way too expensive for what it was as a result. The road to the hotel is dirt and fairly bad, though doesn't need a high clearance vehicle if you navigate properly. Passing oncoming cars requires you to stop and edge by in many places. The hotel is 3km up the road. There is no food nearby except at the hotel. Dinner is 200 MAD, lunch 150. This is very expensive for morocco. There is no menu. If you don't like it you're going into town and driving up the road in the dark which isn't really appealing. This made it difficult with kids. After being ripped off on the room rate I wasn't going to pay 200 MAD for dinner. The host was very helpful and gracious. Probably the best thing about the hotel. The location is beautiful. A river flows below the hotel. It's a relaxing place. But the place is more set up for package tours where everything is included and they company that runs it does this. Nice spot but too difficult and no one resolved my billing issue.
Verified Hotels.com guest review

2/10 Poor

The Worst Hotel, Don't Book a Holiday Here
This is the worst hotel I have ever been too. 1. First Impressions of the hotel are that you are totally isolated, there is nothing nearby and you will have to make up your own activities. 2. The hotel manager informs you there is no clean drinking water and we would have to buy drinks from the hotel. But we were told “you will be provided with a jug of water to brush your teeth”. In our case this jug of water never arrived and when we asked for water then they offer to sell us bottled water at a premium. 3. The safe in the room did not work even though they warned in the leaflet that you should lock your valuables away so as not to tempt the staff. 4. On arriving in our room we were greeted by a pack warning us of local dress code. 5. The beds were uncomfortable on a double bed two mattresses were at best rubbish and broken. When raised to the manager we were informed it was not a problem for him. 6.The swimming pool was dirty 7. The Kitchen resembled a kitchen from an episode of “Ramsay’s Kitchen Nightmares” Upon Raising concerns the hotel manager informed us we could move to another location within the group only for the following to occur: Check Out Hidden Costs and very questionable Taxi Charges and exchange rates. The Manager informed us we will be relocated we left the hotel more like refuges than holiday makers however happy to escape the hotel, its staff and its UK owners. Only for them to dump us on the roadside in Marrakech no hotel and a lot of hidden charges
Verified Expedia guest review

8/10 Very Good

It is located in the secluded area at the bottom of Atlas mountain. The room was spacious and ethnically furnished. Even a telescope was placed for star gazing at night. The place feels like it was trying to conserve and sustain the surrounding nature and the livelihood of the local community. The manager says that most of furnitures and food ingredients were locally produced. However, there are a few downsides. Wifi is not available from the room. When dining, there is a daily set menu (200MAD/15GBP per person) without choice. hotels.com booking stated all taxes were included in the price but we were charged 55MAD extra upon checkout. The manager was friendly but kept on asking for a tripadvisor review for each one of us till we left the site.
Verified Hotels.com guest review

10/10 Exceptional

Autentisk hotel i bjergene
Utrolig smuk beliggenhed med udsigt til bjergene og af og til de lokale. Værelserne er store og indeholder hvad der bør være. Hotel personalet er utroligt søde, smilende og hjælpsomme og på trods af sprogbarriere gør de sig altid forståelige. Maden er god og traditionel og mange af frugterne og grøntsagerne dyrker de selv på grunden. Udendørs arealerne er utroligt smukke med frugttræer, duftende blomster buske og i det hele taget en hyggelig atmosfære. Alt i alt en rigtig god og meget afslappende oplevelse hvor man virkelig kommer ned i gear.
Nadia, 3-night trip
Verified Expedia guest review