We booked last minute with a gentleman named Steven in the office. Service by him was superb, he took care of us, and the process, with more professionalism than any other previous hotel in the area. He assured the process went smoothly for us and even provided recommendations for enjoying the area that we were glad we followed. An evening that was potentially going to be exhausting and miserable was made relaxing and smooth by him. The best customer service I've had to date and a great hotel with personality and a clean comfortable stay. I enjoyed th magic theme in the entrance. Lots of space and clean. But in the end. It's the service and handling of us as individuals paired with the enjoyment of a great apartment that will be making it so we stay with them every time we come. Cheers!