We were very disappointed with this hotel. The hotel information clearly stated that there was free parking, but after a lengthy attempt to find the car park (no helpful guidance about how to access the parking, despite a complicated one way system!) this amounted to eight places for a 36 room hotel, so we had to park the car some distance from the hotel. The booking information said that the room would be available from 3pm, but on our arrival at 3.25, we were brusquely told the room would not be ready for another half-hour; three quarters of an hour later we got in to the room which had wet floors! There was no welcome and there were no apologies. The reception staff had a "couldn't be bothered" attitude - for example, no explanation about breakfast, no information about the hotel generally and when we left there was just "here's the bill", no thank you nor an "au revoir".