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1 room, 2 adults

Heikotel Hotel Windsor

3-star3 stars
Werner-Otto-Straße 10, Hamburg, HH, 22179, Germany

Waterfront Hamburg hotel with bar/lounge
  • Free WiFi

Restrictions related to your trip

Germany may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • WiFi is only available to check emails or social media so I missed an important video video conference. There is no staff on site after late afternoon. The emergency number they…Nov 13, 2019

Heikotel Hotel Windsor

from P3,650
  • Standard Single Room
  • Standard Double Room
  • Superior Single Room, 1 Twin Bed
  • Superior Double Room
  • Suite, Hot Tub
  • Premium Single Room
  • Premium Double Room

What’s around Heikotel Hotel Windsor


  • In Hamburg-Barmbek
  • City Nord - 43 min walk
  • Wandsbek Quaree - 44 min walk
  • Stadtpark - 2.6 mi / 4.2 km
  • Planetarium Hamburg - 2.9 mi / 4.7 km
  • University Medical Center Hamburg-Eppendorf - 5.5 mi / 8.8 km
  • Miniatur Wunderland - 5.9 mi / 9.5 km
  • Hamburg Dungeon - 5.9 mi / 9.5 km

Getting around

  • Hamburg Airport (HAM) - 11 min drive
  • Luebeck (LBC) - 59 min drive
  • Barmbek Station - 4 min drive
  • Hamburg-Wandsbek Station - 5 min drive
  • Hasselbrook Station - 6 min drive
  • Wandsbek-Gartenstadt U-Bahn - 11 min walk
  • Alter Teichweg U-Bahn - 21 min walk
  • Habichtstrasse U-Bahn - 24 min walk

At a glance

Key facts

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Germany may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open daily from 6 AM - 4:00 PM. Front desk staff will greet guests on arrival. This property offers self-service check-in for guests arriving outside of normal check-in hours.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs only)*

  • Restrictions apply*


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Onsite self parking (EUR 2.50 per day)

  • Onsite parking limited

  • Free offsite parking nearby

  • Street parking available

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 1962
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Minibar
  • Espresso maker
  • Slippers
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 80-cm LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Phone
  • Daily housekeeping
  • In-room safe

Heikotel Hotel Windsor’s small print

Also known as

  • Heikotel
  • Heikotel Hotel Windsor Hamburg
  • Heikotel Hotel Windsor Hotel Hamburg
  • Heikotel Hotel Windsor
  • Heikotel Hotel Windsor Hamburg
  • Heikotel Windsor
  • Heikotel Windsor Hamburg
  • Heikotel Hotel Windsor Hotel


For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 2.50 per day

Buffet breakfast is offered for an extra charge of EUR 14 for adults and EUR 5.50 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Heikotel Hotel Windsor

  • Does Heikotel Hotel Windsor offer free cancellation for a full refund?
    Yes, Heikotel Hotel Windsor does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Heikotel Hotel Windsor?
    This property confirms that guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Heikotel Hotel Windsor?
    Yes. Self parking costs EUR 2.50 per day. Parking spots may be limited.
  • Are pets allowed at Heikotel Hotel Windsor?
    Yes, dogs are welcome. There's a charge of EUR 10 per pet, per day.
  • What are the check-in and check-out times at Heikotel Hotel Windsor?
    You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Heikotel Hotel Windsor?
    Yes. Nearby restaurants include Eis-Cafe Arktis (4-min walk), La Grotta (5-min walk), and Crazy Croque (8-min walk).
  • Is there an onsite casino at Heikotel Hotel Windsor?
    No, this hotel doesn't have a casino, but Casino Esplanade (11-min drive) is nearby.

Recent reviews

Very good 8.0 From 21 reviews

Exceptional 10.0
Ein toller Aufenthalt.
Es war ein sehr schöner Aufenthalt im Heikotel Hotel Windsor. Schönes großes Zimmer mit tollem Bad. Auch ohne Frühstücksbuffet wegen Corona, waren wir begeistert. Bushaltestelle direkt vorm Haus und Parkplatz hinterm Haus. Der gesamte Aufenthalt lief ohne jeglichen Kontakt zum Personal, der Check in war mit einem Automaten ohne Komplikationen zu bewältigen. Vielen Dank.
Nico, de3 night trip
Good 6.0
Abends gegen 18 Uhr ein Check in über Nachtschalter,wo wir darauf hingewiesen wurden,dass wir das Frühstück noch hinzubuchen sollen (war eigentlich im Preis enthalten). Den WLAN Schlüssel soll man an der Rezeption erhalten. Die hatte ja nun schon geschlossen. Die Zimmer wurden außerdem so für die Internetseite fotografiert,dass es überhaupt nicht mit der Realität vereinbar ist. Im Allgemeinen waren wir nicht zufrieden. Vor allem nicht für knapp über 100€/Nacht.
de1 night family trip
Exceptional 10.0
goed en rustig hotel
nl3 night family trip
Very good 8.0
Wenig Komfort, aber ansonsten top!
Das Hotel ist sauber, praktisch und ausreichend, wenn man nicht viel Komfort erwartet. Service super nett. Dass ein Late Check Out, der schon um 13 Uhr ist (bei anderen Hotels eher so 15 Uhr) 20 Euro Aufpreis kostet, finde ich zu viel. Die Hälfte wäre okay. Ansonsten alles gut!
Kathrin, de1 night business trip
Very good 8.0
Hotel simple sans prétention, rapport qualité/prix raisonnable.
Jean-Luc, fr2 night trip
Very good 8.0
+ extrem geräumiges Zimmer - die Whirlpool-Funktion erschien mir etwas laut
de1 night trip
Very good 8.0
Sehr freundliches Personal. Alles war wie gewünscht.
de1 night trip
Good 6.0
Soweit alles in Ordnung, allerdings trotz angebotenem kostenfreien WLAN eine deutliche Einschränkung: nur 1 GB Volumen. Beim Check In wurde mitgeteilt, dass deshalb keine datenintensiven Übertragungen wie Streaming erfolgen sollen. Der Erhalt weiteres Volumens ist anschließend wohl nicht mehr möglich. Wenn kostenfreies WLAN angeboten wird, verstehe ich darunter allerdings etwas anderes. Wir hätten geschäftlich mehr Datenvolumen benötigt.
de1 night trip
Very good 8.0
Preis Leistung stimmt
Etwas außerhalb vom Zentrum, aber echt faire Preise auch zu Messezeiten. Preis Leistung stimmt, tolles Frühstück
de2 night business trip
Exceptional 10.0
Kleines sehr sauberes 3* Hotel
Das Hotel ist sehr verkehrsgünstig gelegen und bietet gute Parkmöglichkeiten. Bin mehrfach dort gewesen und kann das Hotel absolut empfehlen.
Walburga, de3 night trip

Heikotel Hotel Windsor