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All properties in Punta Sam, Quintana Roo, Mexico
1 room, 2 adults

Secrets Playa Mujeres Golf & Spa Resort

4.5-star4.5 stars
Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO, 77400, Mexico

Adults-only beachfront resort with golf course, near Mujeres Beach
  • Free WiFi and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The facility and service was exceptional. The food was average quality, but all…Dec 31, 2020
  • Everything about the resort was disappointing but the food. Everything closes early 11pm.…Dec 25, 2020

Secrets Playa Mujeres Golf & Spa Resort

from P21,852
  • Junior Suite, 1 King Bed, Ocean View
  • Junior Suite, 2 Double Beds, Ocean View
  • Premium Suite, 1 King Bed, Ocean View
  • Junior Suite 1 King Bed Swim - Out
  • Junior Suite, 2 Double Beds, Swim- Out
  • Preferred Club Junior Suite Ocean View King
  • Preferred Club Junior Suite Ocean Front King
  • Preferred Club Junior Suite Ocean Front Double
  • Preferred Club Master Suite Ocean view king
  • Preferred Club Master Suite Ocean Front
  • Junior Suite
  • Preferred Club Junior Suite Swim Out Double
  • Preferred Club Junior Suite Swim Out King
  • Preferred Club Master Suite Ocean Front Private Pool
  • Junior Suite, 1 King Bed, Garden View
  • Junior Suite, 1 King Bed, Partial Ocean View
  • Junior Suite Garden View, 2 Double Beds
  • Breakfast Plan Junior Suite Garden View - King
  • Breakfast Plan Junior Suite Garden View - Double Beds
  • Breakfast Plan Junior Suite Partial Ocean View - King

What’s around Secrets Playa Mujeres Golf & Spa Resort

Landmarks

  • On a private beach
  • Mujeres Beach - 18 min walk
  • Playa Mujeres Golf Club - 43 min walk
  • Gran Puerto Pier - 3.9 mi / 6.3 km
  • Norte Beach - 4.9 mi / 7.9 km
  • Puerto Cancun Marina Town Center - 6.4 mi / 10.3 km
  • Dolphin Discovery - 8 mi / 12.9 km
  • Langosta Beach - 9.6 mi / 15.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

At a glance

Key facts

Hotel size

  • This hotel has 424 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only, restrictions apply*

  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 9 restaurants
  • 7 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Free reception
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Golf lessons on site
  • Golf driving range on site
  • Miniature golf on site
  • Kayaking on site
  • Volleyball on site
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Secrets Playa Mujeres Golf & Spa Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball
  • Access to 18-hole golf course
  • Golf open for guests ages 18 years old and older
  • Golf green fees
  • Transportation to golf course

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Surcharge for bottled wine
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Secrets Spa by Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Market Cafe - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and lunch.

Oceana - This beachfront restaurant specializes in seafood and serves lunch and dinner. Open daily.

Seaside Grill - This restaurant specializes in international cuisine and serves lunch and dinner. Open 24 hours. Open daily.

Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Outdoor tennis court
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Golf lessons on site
  • Golf driving range on site
  • Miniature golf on site
  • Kayaking on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Secrets Playa Mujeres Golf & Spa Resort’s small print

Also known as

  • Playa Mujeres Secrets
  • Secrets Playa Mujeres Golf All Inclusive
  • Secrets Golf All Inclusive
  • Secrets Playa Mujeres Golf Resort All Inclusive
  • Secrets Golf Resort All Inclusive
  • Secrets Playa Mujeres Golf All Inclusive
  • Secrets Golf All Inclusive
  • Hotel Secrets Playa Mujeres Golf & Spa Resort - All Inclusive
  • Secrets Playa Mujeres
  • Secrets Playa Mujeres Golf Spa Resort All Inclusive
  • Secrets Playa Mujeres Resort Spa
  • Secrets Mujeres Inclusive
  • Secrets Playa Mujeres Resort
  • Secrets Resort Playa Mujeres
  • Secrets Playa Mujeres Golf Resort All Inclusive
  • Secrets Golf Resort All Inclusive
  • Secrets Playa Mujeres Golf
  • Secrets Playa Mujeres Resort Spa

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Pets are allowed for an extra charge of USD 65 per accommodation, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Secrets Playa Mujeres Golf & Spa Resort

  • Does Secrets Playa Mujeres Golf & Spa Resort offer free cancellation for a full refund?
    Yes, Secrets Playa Mujeres Golf & Spa Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Secrets Playa Mujeres Golf & Spa Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Secrets Playa Mujeres Golf & Spa Resort?
    Yes, there's free valet parking.
  • Is there a pool at Secrets Playa Mujeres Golf & Spa Resort?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Secrets Playa Mujeres Golf & Spa Resort?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of USD 65 per accommodation, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Secrets Playa Mujeres Golf & Spa Resort?
    You can check in from 3 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Secrets Playa Mujeres Golf & Spa Resort?
    Yes, there are 9 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
  • Is there an onsite casino at Secrets Playa Mujeres Golf & Spa Resort?
    No, this resort doesn't have a casino, but PlayCity Casino (10-min drive) and Royal Yak Casino and Sports Book (11-min drive) are both nearby.
  • What is there to do at Secrets Playa Mujeres Golf & Spa Resort and nearby?
    Have fun with onsite activities like kayaking, volleyball, and cycling, and practice your swing at the golf course. Additional recreation onsite includes aerobics , basketball, and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Secrets Playa Mujeres Golf & Spa Resort also has 2 poolside bars, 7 bars, and a nightclub, as well as a private beach, a fitness center, and spa services.

Recent reviews

Fabulous 8.6 From 345 reviews

Very good 8.0
Beautiful reaort, Very clean and staff excellent. Food was very pretty but lacked flavor most times (the hibachi was delicious though!). One thing, and it’s not the hotel’s fault, are some of the guests. Some had no regard for the fact there is a pandemic going on and complained when they had to wear a mask at the buffet (you know the rules, why complain and berate staff?). The social distancing was not really taken seriously by guests either (sorry Americans, but we can spot you and what state you are from, from a mile away). The hot tubs were “Covid stew” at times with 20 people in a 10 person tub. Again, not hotel’s fault, we just stayed clear of those people and had a great time. We also golfed 3 times, very nice course and nice staff there too
HSH, ca8 night romance trip
Very good 8.0
Suite 9/10 Resort 8/10 Service 8/10 Drinks 8/10 Food 2/10
us3 night trip with friends
Exceptional 10.0
We had a great time! The exchange privileges with Dreams were awesome!
us4 night trip
Exceptional 10.0
The Resort was beautiful in and out, the staff was wonderful and very helpful, and the food and drinks were amazing. Can not wait to go back!
Zach, us4 night family trip
Exceptional 10.0
Clean property. Kind staff. Beautiful beach. Great location. You will not be disappointed
Wonderful, us5 night family trip
Very good 8.0
My 3rd time here, quality of breakfast food and entertainment is lacking a bit due to COVID but otherwise a beautiful and clean resort to vacation in.
us6 night family trip
Exceptional 10.0
We can’t say enough good things about this resort! We were blown away by how clean the property was, how nice the entire hotel team was and how accommodating they were. We were here between November 14-21 and although things were slightly different than in the past (no self serve buffet and not as many people serving drinks around the pool area) the resort did everything possible to make sure guests were comfortable and having a good time. There was still a buffet one night, it was great and served by the people who work there. Himitsu was our favourite restaurant and it’s definitely worthwhile to line up and get a reservation for the teppanyaki dinner one night. This was the only restaurant we needed a reservation for. Guestafo was our chef and he was amazing! We also thought it was really cool to be able to go over to dreams and check out the other pools and amenities since we didn’t feel comfortable going off the resort due to covid. The beach is also really nice. It’s well taken care of, the waters warm and there’s tons of lounge chairs. Thank you again to the team at Secrets for making our stay amazing!
Monique&Shafik, ca7 night romance trip
Exceptional 10.0
Safe and enjoyable
In the midst of a pandemic AND a hurricane (Zeta) in late October 2020, the hotel and staff did their best to ensure guests were not only safe but enjoyed a break from the “new norm”. Room was well-sanitized. The only area for improvement was the food (which I found mediocre), however, I quickly reminded myself things are not back to “normal” and am just grateful for a vacation...any vacation.
Jennifer, us1 night trip
Fair 4.0
The staff was very friendly but we had a bad experience with the Management. The toiletries weren’t as promised when calling ahead. And they told us that it would be our fault for not remembering who we spoke to at the resort. Only three restaurants were open daily out of the ones in the resort. We stayed there in 2016 and had 3 bottles of liquor to choose from. This time they only gave us one 12 oz bottle for the whole stay. We also booked the preferred club this time but our room wasn’t as good as when we stayed at a regular rate the last time. The buildings have a lot of water damage and one of the bathrooms at the pool area was completely molded. For the price they really need to improve and keep the resort up to date.
Frank, us7 night romance trip
Very good 8.0
The resort is nice, the restaurants are great. Wish the schedule for the restaurants was published better and wait times were not as long. Also Zeta came through and they completely shutdown alcohol at the resort and room service, it was difficult to even get water. Ended up sleeping on a pool cot for one night due to hurricane with all the other guests in the business center. Less than ideal situation, very displeasing.
us6 night trip

Secrets Playa Mujeres Golf & Spa Resort