I recently arrived for a mid-Summer family reunion in Manchester, VT. The town was charming but the Inn at Willow Pond was old and run-down. Since my extended family was with me, we actually had 5 rooms in total allowing me to survey additional rooms. It felt to me like no one has paid attention to upkeep of the facilities in 5 years. Upon arrival, the very large room (size of a NYC 1-bedroom apt minus the Kitchen) had a really bad smell. It smelled like an unbathed dog mixed with must and mold. I mentioned this to the front desk, who apologized and said unfortunately they were full-up for the weekend, so i couldn't switch rooms. The clerk who was very sweet and couldn't have been nicer verified my suspicion and said indeed the guest before me had several dogs. Why not clean the room properly or use something like Carpet Fresh or Glade Plug-ins to mask the smell. I actually purchased Glade plug-ins, which worked. The carpet in the room was very old and clearly musty. Although the a/c units were at least 30 years old, they did work except that the carpet around them was wet in the morning. I suspect the units leak which leads to the moldy smell. The price of the room was VERY expensive but not out of market range. For the record, I paid almost $500 for 2 nights. I will only say staying at a Hampton Inn is like staying at the Four Seasons compared to this place. I won't be back.