2/10 Poor
June 18, 2022
Uncomfortable stay
My family of 5 stayed at this hotel and did not enjoy the stay. While trying to sleep we noticed we were itching a lot the beds had bed bugs or flees. We couldn’t rest and my wife yelled out as she was being bitten all night while trying to sleep.
This was a huge inconvenience the whole point of the room was so we could rest and we couldn’t even sleep in the beds because of this.
We also saw roaches in this hotel which shows how unclean this property is.
Although I am a gold member I do not feel like this room was up to par with what I expected.
It’s a huge disappointment now we’re tired and feel like it was a waste of our money.
I don’t think it’s sanitary and this was one of the most uncomfortable stays out of all the hotels I’ve stayed at.
I called the front desk about the terrible cigarette smoke smell that was so overwhelming as me and my family walked into the none smoking room.
I definitely will not be staying here again and wish I could get my money back.
Shawn, 1-night family trip
Verified Hotels.com guest review