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All properties in Osaka, Osaka Prefecture, Japan

SureStay Plus Hotel by Best Western Shin-Osaka

3-star hotel with restaurant, near Umeda Arts Theater

  • Free WiFi
From
P1,091

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Family Room, 2 Twin Beds, Non Smoking - Guest Room
  • Family Room, 2 Twin Beds, Non Smoking - Guest Room
  • Deluxe Room, 2 Twin Beds, Non Smoking, Refrigerator (Shower Only) - Bathroom
  • Executive Room, 2 Twin Beds, Non Smoking, Refrigerator - Bathroom
  • Family Room, 2 Twin Beds, Non Smoking - Guest Room
Family Room, 2 Twin Beds, Non Smoking - Guest Room. Image 1 of 113.
1 / 113Family Room, 2 Twin Beds, Non Smoking - Guest Room
2-11-21 Nishinakajima, Yodogawa-ku, Osaka, 532-0011, Osaka-fu, Japan
8.4.Very good.
  • Pleased over all eith the hotel & would recommend.

    Mar 18, 2021

  • The location was really convenient, close to the metro and train stations. The room was…

    Dec 31, 2019

See all 119 reviews

Official standards

This property advises that it adheres to Coronavirus Guidelines (Japan) and We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Walkable
Convenient
Safe

The following facilities or services will be unavailable from October 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
    • Free WiFi
    • Parking available
    • Bathtub
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 108 guestrooms
    • Daily housekeeping
    • Restaurant
    • Breakfast available
    • Fitness center
    • Self parking

    For families

    • Refrigerator
    • Private bathroom
    • Separate bathtub and shower
    • Television
    • Free toiletries
    • Daily housekeeping

    What’s around

    • In Yodogawa
    • Umeda Arts Theater - 29 min walk
    • NU Chayamachi - 33 min walk
    • Grand Front Osaka Mall - 35 min walk
    • Hankyu Umeda Main Store - 38 min walk
    • Umeda Sky Building - 38 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Family Room, 2 Twin Beds, Non Smoking
    • Executive Room, 2 Twin Beds, Non Smoking, Refrigerator
    • Standard Room, 1 Double Bed, Non Smoking
    • Deluxe Room, 2 Twin Beds, Non Smoking
    • Standard Room, 2 Twin Beds, Non Smoking
    • Deluxe Room, 2 Twin Beds, Non Smoking, Refrigerator (Shower Only)
    • Deluxe Room, 1 Double Bed, Non Smoking
    • Deluxe Room, 2 Twin Beds, Smoking
    • Standard Room, 1 Double Bed, Smoking
    • Deluxe Room, 1 Double Bed, Smoking
    • Standard Room, 2 Twin Beds, Smoking
    • Deluxe Room, 2 Twin Beds, Smoking, Refrigerator (Shower Only)

    What’s around

    Landmarks

    • In Yodogawa
    • Umeda Arts Theater - 29 min walk
    • NU Chayamachi - 33 min walk
    • Grand Front Osaka Mall - 35 min walk
    • Hankyu Umeda Main Store - 38 min walk
    • Umeda Sky Building - 38 min walk
    • LUCUA Osaka - 41 min walk
    • Tenjimbashi-Suji Shopping Street - 34 min walk
    • Hankyu Sanbangai - 34 min walk
    • HEP Five Shopping Mall - 36 min walk
    • Taiyuji Temple - 40 min walk

    Getting around

    • Kansai Intl. Airport (KIX) - 42 min drive
    • Itami Airport (ITM) - 10 min drive
    • Kobe Airport (UKB) - 27 min drive
    • Juso Station - 15 min walk
    • Shin-Osaka Station - 18 min walk
    • Sozenji Station - 21 min walk
    • Nishinakajima-Minamigata Station - 10 min walk
    • Higashimikuni Station - 24 min walk
    • Nakatsu Station - 27 min walk
    map
    See on map
    2-11-21 Nishinakajima, Yodogawa-ku, Osaka, 532-0011, Osaka-fu, Japan

    At a glance

    Hotel size

    • This hotel has 108 rooms
    • This hotel is arranged over 9 floors

    Arriving/leaving

    • Check-in time 3 PM-1:00 AM
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite self parking (JPY 1000 per night)
    • Onsite parking limited
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Microwave in a common area

    Things to do

    • Fitness facilities

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas

    Languages Spoken

    • English
    • Japanese
    • Korean

    In the room

    Home comforts

    • Air conditioning
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains
    • Pillowtop mattress

    Things to enjoy

    • In-room massage available

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch flat-screen TV
    • Digital TV channels

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping

    Special features

    Dining

    Restaurant Fino - This buffet restaurant serves breakfast, lunch, and dinner.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    • Buffet breakfast is offered for an extra charge of JPY 1000 per person (approximately)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Self parking costs JPY 1000 per night

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) and We Care Clean (Best Western).

    Policies

    The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards and cash.

    Also known as

    • Osaka Shin Hotel
    • SureStay Plus Hotel by Best Western Shin-Osaka Hotel
    • SureStay Plus Hotel by Best Western Shin-Osaka Osaka
    • SureStay Plus Hotel by Best Western Shin-Osaka Hotel Osaka
    • Shin Hotel
    • Shin Osaka
    • SureStay Plus Hotel Best Western Shin-Osaka
    • Hotel Laforet Shin Osaka
    • SureStay Plus Best Western Shin-Osaka
    • SureStay Best ShinOsaka
    • Surestay Plus By Shin Osaka

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, SureStay Plus Hotel by Best Western Shin-Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs JPY 1000 per night. Parking spots may be limited.
    • Sorry, pets aren't allowed.
    • You can check in from 3 PM - 1:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
    • Yes, there's an onsite restaurant, Restaurant Fino. The dining venue will be unavailable from October 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Ramen Jin (4-min walk), Merrymomo (5-min walk), and CAFFÈ VELOCE (5-min walk).
    • Maintain your daily exercise routine at the gym.
    8.4.Very good.
    • 10.0.Exceptional

      Reasonable price and facility

      Stayed twin room. Good size for two and there was useful storage at top of the closet. Family restaurant at other side of the road was also convenient.

      Yasuhiro, 5 night trip, Dec 21, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Good hotel! Clean and very easy to access subway station. But breakfast plan wasn't worst it.

      Maido, 1 night family trip, Nov 24, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Inexpensive and clean hotel

      Mark, 2 night trip with friends, Nov 13, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Nice hotel in a quiet neighbourhood

      Nice hotel in a quiet neighbourhood. It is 10 minutes walk from subway station. There is a supermart nearby. Great location to stay for those who want easy access to Kyoto and Osaka.

      Kwang Peng, 1 night family trip, Nov 7, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      If you book here get the best suite rooms at economical price and great view other cheaper rooms will smell a little like cigarettes due to central ac system. The Female receptionist who helped us at check out on a Monday was very professional and compassionate my sister had fallen and the receptionist was very compassionate and endearing. The male receptionist was also very helpful and friendly

      1 night family trip, Sep 7, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Charged $20 more for 3 hrs early ckeck in. Our stay was for five days and I safely assume they should. It have charged us. We were entitled to this benefit.

      5 night family trip, May 19, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Restful stay

      After a sketchy start, the staff here were most certainly all wonderful. English language is not strongly used but then again this is Japan, and most visitors should understand we need adjust not the other way around. Yamato Yamaguchi, the General Manager and his team were excellent. Thank you for making our stay restful. The lady at the restaurant is such a happy addition, Mishino. She was a sunshine waiting for us at breakfast.

      Michelle, 6 night family trip, Apr 6, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Good near station but a little bit noisy

      A little bit noisy due to other guest on the same floor however good!

      2 night trip with friends, Mar 17, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      サービスが雑すぎます

      滞在中に清楚をお願いしましたが、ポットが洗浄されていなかっただけでなく、サービスドリンクのセットがセットされず机の上にガッサリ山のようにして置かれていました。大変、不愉快でした。二度と使いません。

      Rei, 3 night business trip, Aug 31, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      長期宿泊で部屋をグレードアップして貰え快適なホテル住まいでした。

      Kenji, 9 night trip, Aug 14, 2021

      Verified Expedia guest review

    See all 119 reviews