Lotte City Hotel Jeju

Photo gallery for Lotte City Hotel Jeju

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Outdoor pool
Outdoor pool
Outdoor pool
Room

Overview of Lotte City Hotel Jeju

Lotte City Hotel Jeju

4.0 star property
4-star Jeju City hotel with 1 outdoor pools, connected to a shopping center

9.0/10 Superb

1,133 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
83, Doryeong-ro, Jeju City, Jeju, 63127
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Free airport drop-off
  • Fitness center
  • Sauna
  • Steam room
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

Getting around

  • Jeju Intl. Airport (CJU) - 7 min drive
  • Free airport shuttle

About this property

Lotte City Hotel Jeju

Located just 1.5 mi (2.5 km) from the airport, Lotte City Hotel Jeju offers a free shuttle at scheduled times. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at C`cafe, which serves local and international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a sauna are other highlights at this upscale hotel. Fellow travelers say great things about the restaurant and overall property condition.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in; guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 255 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 19
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in; guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests may access the pool once a day for a maximum of 1 hour. Access to the pool is available on a first-come, first-served basis and limited to 34 guests at a time.
  • This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
  • Quarantine-exempt guests are required to present an exemption certificate and proof of a negative PCR test for COVID-19 (issued 7 days after arrival to South Korea) at check-in.
  • Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative PCR test for COVID-19 (issued within 48 hours before arrival) to access the property's public areas, including the restaurant and fitness center.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Onsite parking includes off-street options

Transfers

  • Free airport shuttle from 9:00 AM to 3:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Traveling with children

  • Children stay free

What to do

  • Shopping

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • 42-inch LED TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

C`cafe - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
C`Lounge - This bar is located by the pool. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KRW 25000 for adults and KRW 20000 for children (approximately)

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 8:30 PM

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.

Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

This property's rooftop outdoor pool is closed periodically due to weather conditions.
The pool is open 8:40-10 PM for guests ages 19 and older from July 1-August 30.

Also known as

Lotte City Hotel Jeju
Lotte City Jeju
Lotte Hotel Jeju City
Lotte Jeju City Hotel
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte City Hotel Jeju Hotel
Lotte City Hotel Jeju Jeju City
Lotte City Hotel Jeju Hotel Jeju City

Frequently asked questions

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.2/10

Staff & service

8.5/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

6/10 Good

Eviatar, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Good hotel
We really liked the location of this hotel. Close to the airport and other areas. It is connected to the lotte department store. The room was clean and spacious. The pool was nice and right outside our window. However, the only gripe I have is with the wifi never working.
Hilda, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Hui Buem, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Steve, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel location was perfect for us…close to the airport, centrally located. The room was clean. Beautiful view
Gina Caucci, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Lovely room
We booked the deluxe seaview with single bed and double bed. The room was a decent size, nice toilettries and very clean. House keeping lady did a great job and was friendly and helpful. Front desk team were efficient and helpful. Pros: Staff, room view, comfortable beds and very clean. Close to the airport. Plenty of onsite parking. Cons: Pressure of the rain shower was a bit weak, handheld was ok. Breakfast buffet was disappointing, we were going to try the dinner buffet but it was underwhelming, not like what the photos suggest.
2-night trip
Verified Hotels.com guest review

6/10 Good

Mael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable stay in Jeju City. Room was neat and clean. Staff was polite and friendly! The hotel is also nearby to the airport but the soundproofing is good so there are no outside noise. Plus point, I believe they will have like a tour provided to guest to a certain place of interest on certain days.
MUHAMMAD KHAIRUL NAIM, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jeonghwan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

seungeon, 1-night trip
Verified Hotels.com guest review