Hotel Unterinnerhof

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Outdoor pool
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Overview of Hotel Unterinnerhof

Hotel Unterinnerhof

3.0 star property
Mountain hotel in Renon with outdoor pool and restaurant

7.4/10 Good

296 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Ski facilities
  • Child-friendly activities
Map
Oberplatten 13, Auna di Sotto, Renon, BZ, 39050
Main amenities
  • Restaurant and bar/lounge
  • Outdoor pool
  • Ski storage
  • Health club
  • Sauna
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Arcade/game room
  • Lobby fireplace
For families
  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Cable TV service
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Dolomites - 14 min drive
  • Lake Caldaro - 47 min drive
  • Fiemme Valley - 39 min drive
  • Val Gardena - 51 min drive

Getting around

  • Bolzano-Bozen Station - 15 min drive
  • Bolzano (BZQ-Bolzano Bozen Rail Station) - 16 min drive
  • Bolzano/Bozen Station - 16 min drive

About this property

Hotel Unterinnerhof

When you stay at Hotel Unterinnerhof, you'll be within a 15-minute drive of Dolomites. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. An outdoor pool, a poolside bar, and a health club are other highlights. Fellow travelers say good things about the helpful staff and location.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 27 rooms

Arriving/Leaving

  • Check-in time from 2:30 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Bicycle rentals nearby
  • Ski area nearby
  • Sledding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Ski storage

Facilities

  • Garden
  • Terrace
  • Fireplace in lobby
  • Health club
  • An outdoor pool
  • Arcade/game room
  • Sauna

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Special features

Dining

Onsite venue - This buffet restaurant specializes in regional cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.10 per person, per night

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pet deposit: EUR 5 per day
  • Pets are allowed for an extra charge of EUR 7 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Unterinnerhof
Hotel Unterinnerhof Renon
Unterinnerhof
Unterinnerhof Renon
Hotel Unterinnerhof Hotel
Hotel Unterinnerhof Renon
Hotel Unterinnerhof Hotel Renon

Frequently asked questions

Overall score and ratings

7.4

Good

7.7/10

Cleanliness

8.3/10

Staff & service

7.1/10

Amenities

7.1/10

Property conditions & facilities

6.9/10

Eco-friendliness

8/10 Very Good

Neville, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice location and good rooms.
Riyaz, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the location and the views it offers, the free breakfast and the peace i felt at night :-) 😊
1-night romance trip
Verified Expedia guest review

8/10 Very Good

My stay was wonderful
Manuela, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Shittiest accommodation.
They can't speak English. They aren't cooperative. They will not listen to any of your request. Inshort they are robbers in the face of hotel mafia. I suggest u all to never use this.
20-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing views from the hotel to Bolzano, staff was super friendly, Excellent hotel!
Daniel, 1-night trip
Verified Expedia guest review

8/10 Very Good

Great staff in quiet area. Meals were excellent. They could do enough to help the guests.
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Shahar, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Stay here if you like flies everywhere!
Lots of flies, very dirty rooms. I have 3 issues: 1. Booked a mountain view room. Was given room in the basement. See attached photos. 2. In the booking and in the hotel it said free WiFi. Was not able to find any WiFi network in the whole hotel, not even in the room. 3. Spent 45 minutes before the sleep time killing flies in the room, see photos attached. They were everywhere and a lot of them! 4. No AC in the hotel. 5. Opened a door in the morning to get some fresh air and a dog walked into the room from outside. Didn't affect me at all as we love dogs but could've scared someone especially with kids. Overall, very disappointed with this hotel. Owner appeared to be nice though as he served us some food at late night when we arrived, without showing us the price, then was a surprise bill of 25 euro for a plate of cold meat apetiziers which they served during breakfast next morning. Would I seen the price before, would never pay more that 5-10 euro for it.
Alexey, 1-night romance trip
Verified Hotels.com guest review