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Dolphin House

Photo gallery for Dolphin House

Aerial view
Asian cuisine
Minibar, in-room safe, desk, WiFi
Minibar, in-room safe, desk, WiFi
Asian cuisine

Overview of Dolphin House

Dolphin House

5.0 star property
Beachfront resort in Moalboal with spa and outdoor pool
8.0 out of 10 Very Good
8.0/10 Very Good

42 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Internet access
  • Restaurant
Map
White-Beach, Moalboal, Cebu, 6032
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • WiFi in the lobby
  • Outdoor tennis court
  • Children's pool
  • Room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace

Room options

About this area

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 95 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • McDonald's - 8 min drive
  • Juan’s Seafood House - 8 min drive
  • Smooth Cafe Moalboal - 7 min drive
  • Little Corner Restaurant - 7 min drive
  • Blue Mango Bar/Restaurant - 7 min drive
Map

About this property

Dolphin House

At Dolphin House, you can spend time at the beach playing volleyball, plus you'll have access to onsite scuba diving, snorkeling, and kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, facials, and body treatments. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar. Other highlights at this luxurious resort include an outdoor tennis court, a children's pool, and a terrace. The pool and helpful staff get good marks from fellow travelers.

Languages

Afrikaans, Dutch, English, Filipino, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 26 units

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • There is no front desk at this property
  • The host will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Ferry terminal shuttle*

Offsite

  • Area shuttle*
  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Whale-watching nearby

Services

  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 15 buildings/towers
  • Built in 2006
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include Swedish massages, Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Onsite venue - This restaurant specializes in Asian cuisine.
NingNing - Onsite bar.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for PHP 120 per day (rates may vary)
  • WiFi is available in public areas for PHP 120 per day (rates may vary)
  • Airport shuttle service is offered for an extra charge of PHP 4750 per vehicle (one-way)
  • Ferry terminal shuttle service is offered for an extra charge
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Dolphin House Moalboal
Dolphin House Resort
Dolphin House Resort Moalboal
Dolphin Moalboal
Dolphin Resort Moalboal
Moalboal Dolphin House Resort
Dolphin House Hotel Moalboal
Dolphin House Moalboal, Cebu Island
Dolphin House Resort
Dolphin House Moalboal
Dolphin House Resort Moalboal

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Dolphin House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Dolphin House?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Dolphin House?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Dolphin House?
Yes, there's free self parking.
Is airport shuttle service offered by Dolphin House?
Yes, an airport shuttle is available. The charge is PHP 4750 per vehicle one-way.
What are the check-in and check-out times at Dolphin House?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Dolphin House and nearby?
Have fun with onsite activities like kayaking, snorkeling, and volleyball and improve your game at the onsite tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Dolphin House also has a garden.
Are there restaurants at or near Dolphin House?
Yes, there's an onsite restaurant that offers Asian cuisine.
Does Dolphin House have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Dolphin House like?
Dolphin House is in Saavedra, a short 1-minute walk from White Beach Moalboal.

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.3/10

Staff & service

8.9/10

Amenities

8.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Fair

מלון יפה אך לא שווה את המחיר שהוא עולה
המלון יפה מאוד ושקט אבל המיטה בחדר רעועה וחורקת עם כל נגיעה לא מתאימה למלון 4 כוכבים ארוחת ערב צריך להזמין מהצהרים וארוחת בוקר לוקח שעה להגיש אותה הזמנו יום טיול לקניוניג מהמלון קבלנו מדריך מצוין שעזר לנו מאוד אבל בארוחת צהרים הייתה נוראה ומגעילה ושילמנו 2000 פזו בשעה שבכל מקום בעיר. אותו טיול עולה 1300-1500 אצל כל סוכני הטיולים בקיצור מלון לא מומלץ הכלל
Eliyahu, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice getaway resort
Nice quiet resort. The staff was very friendly and helpful. The place was very clean. Signage to the resort was a little confusing.
Steven, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The hotel is very well kept. It s a beautiful and peaceful place. The rooms are decorated with beautiful art pieces and are also very clean. I love the proximity to the beach. I found a little private spot to swim and enjoy the pristine waters. The food and service at the restaurant were wonderful, the waiters were very attentive, especially Jose, who was very kind and diligent. I love the gardens and the swimming pool. The hotel offers diving lessons, diving expeditions and rents the equipment. The staff at the hotel was very professional and friendly. The only thing I think needs to be improved is the wi-fi service. The wi-fi kept disconnecting and it was almost non-existent in the rooms. I had to go to the bar to get some wi-fi to take care of important personal and job-related issues. It was stressful at times, especially with the cancellations and changing flights due to the coronavirus. These days, travelers rely on wi-fi service in a hotel. Especially if it is promoted as a service the hotel provides. I stayed in the hotel for 10 days, the wi-fi service was very important for me. Other than that, the hotel is a wonderful place to relax, explore, and enjoy your vacations.
Sanhia, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

A lot of on-premise amenities (gym, spa, dive packages). Great snorkling path right to the reef. Restaurant was delicious. Staff was friendly and very attentive. Tour sites were relatively close from the property compared to staying in Cebu. Would definitely come back to do dive sites.
Eugene, 3-night family trip
Verified Expedia guest review

2/10 Poor

STAY AWAY
The service here was abysmal. The owner is a grumpy old man that wanders around the facility nitpicking at guests. The staff (rightfully) apologised for his behaviour but after a dreadful afternoon we took our custom to Club Serena down the road
2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

6-night trip
Verified Expedia guest review

10/10 Exceptional

This was the first dedicated dive resort my partner and I have ever stayed at and we were delighted with everything. Dolphin House has been designed with everything in very close proximity - the rooms, the dive centre, the bar/restaurant, spa and fitness suite. Our room was very clean, spacious, had firm foam mattresses on the beds and really good storage space. The team at the dive centre were great to dive with and had a range of lovely dive sites to choose from. We made good use of the spa and had fantastic Philippine massages from experienced masseurs. And ... to top it all ... the food was “to die for”. The chef had a wide range of mouthwatering dishes to choose from each day and she really knows how to make the most awesome deserts ! I’ll miss them greatly ! We got chatting to lots of other guests and make new diving friends here. A tip for others considering Dolphin House ... the journey from Cebu airport is only c.60 miles but the roads are very busy and you have to cross the hills to the other side of the island. Our journey took 3.5 hours but, when planning our trip, we had contacted the Dolphin House team and they offered us their service to collect us from the airport and take us back at the end of our holiday. It was well worth the peace of mind. Make sure you allow 3-4 hours for your transfer to/from the airport and you’ll have enough time. Really noticeably, all the staff at Dolphin House were lovely, very helpful and friendly. We had a great
7-night romance trip
Verified Expedia guest review

6/10 Good

Nice at day, boring at night
Positives: Service is very friendly. Some even went out of their way to learn our names early on and use them throughout our stay. Everyone greets you and calls you sir/Madame, even the gardeners. Food is good and fresh, but a little slow at times. You do need to order in advance for dinner and there isn’t anywhere else to eat, but the menu is extensive and changes everyday. Local area is limited for things to do. There’s no beach directly outside the hotel (you have to travel a bit) but the snorkelling is good. There are more restaurants and bars about 25 minutes away on a tricycle. You can get trips to the waterfalls and island hopping/snorkelling but I’d recommend talking to tricycle drivers about this as they are cheaper than the hotel offers them. Negatives: Boredom at night... the WiFi is spotty throughout the resort except the bar. With no WiFi in the room, no cell coverage in the room no TV in the room and no entertainment outside, it made for some very boring nights. That being said, many of the excursions are early in the morning so you’ll probably end up having early nights. But if you do like to spend several hours each night watching TV or flicking through social media, then you might want to consider somewhere else. Personally, the time allowed me to catch up on my reading but my wife was pretty bored. This is the only reason I’ve given the hotel a lower rating.
Mark, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review