Novum Hotel Ambassador

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Standard Triple Room | Room
Economy Single Room | Room
Economy Single Room | Room

Overview of Novum Hotel Ambassador

Novum Hotel Ambassador

3.5 star property
3.5-star hotel in Essen

7.2/10 Good

283 verified guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • 24/7 front desk
Viehofer Str. 23, Essen, NW, 45127
Main amenities
  • Daily housekeeping
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Stadtkern
  • CentrO - 25 min drive
  • Starlight Express Theater - 13 min drive
  • Veltins-Arena - 32 min drive
  • Movie Park Germany - 38 min drive

Getting around

  • Duesseldorf International Airport (DUS) - 27 min drive
  • Dortmund (DTM) - 49 min drive
  • Essen-Kray Süd Station - 6 min drive
  • Bochum Wattenscheid S-Bahn - 8 min drive
  • Essen Central Station - 10 min walk
  • Hirschlandplatz U-Bahn - 7 min walk
  • Berliner Platz U-Bahn - 9 min walk
  • Universitaet Essen U-Bahn - 16 min walk

About this property

Novum Hotel Ambassador

3.5-star hotel in the heart of Stadtkern
Novum Hotel Ambassador provides amenities like a free breakfast buffet and a business center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A front desk safe, smoke-free premises, and luggage storage
  • Multilingual staff, a 24-hour front desk, and free newspapers
  • Guest reviews give good marks for the central location, helpful staff, and overall condition
Room features
All guestrooms at Novum Hotel Ambassador include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers
  • TVs with cable channels
  • Daily housekeeping, desks, and phones


English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 66 rooms
  • Arranged over 4 floors


  • Check-in time starts at 3:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking
  • Offsite parking nearby (EUR 4.50 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends

Traveling with children

  • Children stay free

Working away

  • Business center


  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 2 buildings/towers
  • Safe-deposit box at front desk


  • English
  • German

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 20 per night


  • Parking is available nearby and costs EUR 4.50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany) and COVID-19 Guidelines (CDC).


Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Ambassador City Essen
Ambassador City Hotel Essen
Novum Hotel Ambassador Essen
Novum Hotel Ambassador
Novum Ambassador Essen
Novum Ambassador
Novum Hotel Ambassador Hotel
Novum Hotel Ambassador Essen
Novum Hotel Ambassador Hotel Essen

Frequently asked questions

Does Novum Hotel Ambassador offer free cancellation for a full refund?
Yes, Novum Hotel Ambassador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novum Hotel Ambassador?
As of September 26, 2022, prices found for a 1-night stay for 2 adults at Novum Hotel Ambassador on October 4, 2022 start from P 3,559, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novum Hotel Ambassador?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novum Hotel Ambassador?
Sorry, pets aren't allowed.
Is parking offered on site at Novum Hotel Ambassador?
Sorry, there's no onsite parking at Novum Hotel Ambassador.
What are the check-in and check-out times at Novum Hotel Ambassador?
You can check in starting at 3:00 PM. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability). Contactless check-in and check-out are available.
Are there restaurants at or near Novum Hotel Ambassador?
Yes. Nearby restaurants include Banana Leaf (3-min walk), Taste It India (4-min walk), and Sausalitos (4-min walk).
What's the area around Novum Hotel Ambassador like?
Novum Hotel Ambassador is a short 7-minute walk from Hirschlandplatz U-Bahn and 5 minutes' walk from University of Duisburg-Essen. Travelers recommend the hotel for its central location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Good hotel!
The hotel is located in the middle of the shoppingstreet centre of Essen. Really nice, clean and friendly people at the reception. Good bargain for a good stay with breakfast!! Essen is a typical German city. Cosy and good!
Gilbert, 1-night trip
Verified guest review

6/10 Good

Not great
All a bit meh. Trying to be more upmarket than it actually is, while not getting the basics right. Shower clearly hadn’t been cleaned properly, wi-fi didn’t really work, TV barely had any channels accessible, no frills, toiletries or kettle. Basically just an okay bed, with a below average pillow. Also wasn’t great that directly opposite was a noisy bar, so wasn’t a great night here in any respect really.
Aston, 1-night trip
Verified guest review

8/10 Very Good

Matthew, 1-night business trip
Verified guest review

8/10 Very Good

Well located, prpoerty could use some modernization
Anthony, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

8/10 Very Good

tiny but affordable room
tiny but affordable room
oded, 3-night trip
Verified guest review

8/10 Very Good

It was in the correct location for what I needed. Couldn't have been better located.
1-night trip
Verified Expedia guest review

8/10 Very Good

The hotell was very good ,staff were fine but the only thing i would like to see in my next visit that the hotel fix airconditions to the rooms.
Muaid, 7-night family trip
Verified guest review

4/10 Fair

3-night trip
Verified Expedia guest review

10/10 Exceptional

10-night business trip
Verified guest review