City Plus Cali

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Overview of City Plus Cali

City Plus Cali

3.5 star property
3.5-star hotel with restaurant, near Chipichape Shopping Center

8.7/10 Fabulous

561 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Calle 35N No. 6N-06 Residencial, Santa Mónica Sector Chipichape, Cali, Valle del Cauca, 760009
Main amenities
  • 127 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Free area shuttle
  • Fitness center
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service
Cleaning & Safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Chipichape Shopping Center - 8 min walk
  • Pacific Mall - 1 min drive
  • Cali Tower - 4 min drive
  • Caicedo Square - 6 min drive
  • University of Valle Hospital - 20 min drive
  • Cali Zoo - 21 min drive
  • Dog Park - 10 min drive
  • Olympic Stadium Pascual Guerrero - 9 min drive
  • Cosmocentro - 27 min drive
  • Palmetto Plaza Shopping Center - 25 min drive
  • Santiago de Cali University - 28 min drive

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 21 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

About this property

City Plus Cali

City Plus Cali offers an airport shuttle (available 24 hours) and puts you 0.4 mi (0.7 km) from Chipichape Shopping Center and 5.1 mi (8.2 km) from Cosmocentro. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. LCD TVs, room service, and free WiFi are offered in all rooms. Fellow travelers say great things about the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 127 rooms
  • Arranged over 6 floors


  • Check-in time from 3 PM - 3:00 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Airport shuttle (available 24 hours)*


  • Free area shuttle within 10 kilometers

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Free local shuttle

Working away

  • Business center
  • Meeting room
  • Computer station


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Fitness center


  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone


  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • There is a service fee of COP 6500 per night

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global).


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

City Express
City Express Cali
City Express Hotel
City Express Hotel Cali
City Express Plus Cali Hotel
City Express Plus Hotel
City Express Plus Cali
City Plus Cali Cali
City Plus Cali Hotel
City Express Plus Cali
City Plus Cali Hotel Cali

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Layover in Cali
Great location near everything. 5 star service. I would stay here again.
Chris, 1-night trip
Verified guest review

10/10 Exceptional

julian, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

ANDREA, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We always choose this place to stay if we are going to the Cali airport.
Xiaolu, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Could of been smoother
I have stayed at this hotel before so I knew it was going to be great. The only and main issue that I had was that I needed to extend my stay by 1 night which became a whole to do. I understand that this as well as other hotels in Cali were fully booked due to the Pan American games that Cali was hosting. City Express had the team from Puerto Rico. I had informed the front desk that I needed to extend my stay and they said ALL rooms were booked HOWEVER I was able to find a room through a different website at this hotel but at almost double the cost which I was not happy about to say the least. I confirmed my extra 1 night reservation with the front desk which they did and once it was I asked to speak to the manager. I wanted to know why/how I was able to get a room yet they claimed ALL were booked. He explained that they hadn't updated their inventory to the online companies and that he could simply tell me that it was a mistake and cancel my reservation but since I was already there he would make an exception... LUCKY ME? As I told him I have previously stayed here on a few occasions but after this I dont think that will be the case. Again I thank them for doing me the HUGE "favor" of keeping my extended reservation being that the price was so much. Aside from this insignificant headache... the hotel is the same... clean all around, good breakfast, great location and confortable rooms.
Santiago, 4-night family trip
Verified guest review

6/10 Good

Mixed feelings about my stay
I have mixed feelings about this hotels. Service was good, staff were attentive, and location was convenient; however, this hotel is marketed as a business one, yet the internet is atrocious: spotty and slow, I could hardly work with it. The room is modern, and bed is comfy; nevertheless, shower curtains were too short causing water to splashing everywhere. Towels hard as sandpaper. Lastly, breakfast was not very good. It needs to be improved.
Pedro, 4-night business trip
Verified guest review

8/10 Very Good

KATHERYN, 3-night trip
Verified guest review

10/10 Exceptional

The property was very clean and the workers were very accommodating since I did not know how to speak Spanish.
Destiny L, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Excepcional stay, friendly staff, clean room with all the amenities, nice clean bathroom with plenty of hot water and good water pressure, good breakfast, good restaurant, good housekeeping, comfortable bed, safe location, close to shopping mall.
Oswald A., 4-night trip
Verified guest review

10/10 Exceptional

The staff were exceptional and super friendly
1-night romance trip
Verified Expedia guest review