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Sofitel Dubai Downtown

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Exterior
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
Premium bedding, down comforters, minibar, in-room safe

Overview of Sofitel Dubai Downtown

VIP Access
UNESCO Sustainable Travel Pledge

Sofitel Dubai Downtown

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Emaar Square

9.2/10 Superb

1,004 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
Map
Sheihk Zayed Road, Downtown Dubai, Dubai
Main amenities
  • Daily housekeeping
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Free beach shuttle
  • Fitness center
  • Sauna
  • Spa tub
  • Pool bar
For families
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Downtown Dubai
  • Dubai Mall - 8 min walk
  • Burj Khalifa - 10 min walk
  • Dubai Aquarium & Underwater Zoo - 16 min walk
  • Dubai Fountain - 19 min walk
  • Dubai World Trade Centre - 11 min drive
  • La Mer - 16 min drive
  • Dubai Creek - 18 min drive
  • BurJuman Mall - 18 min drive
  • Dubai Cruise Terminal - 19 min drive
  • Dubai Festival City Mall - 16 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 12 min drive
  • Al Maktoum Intl. Airport (DWC) - 38 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 42 min drive
  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Business Bay Station - 18 min walk
  • Financial Centre Station - 28 min walk
  • Free area shuttle
  • Free beach shuttle

Restaurants

  • Reem Al Bawadi - 10 min walk
  • Bab Al Mansour - 10 min walk
  • Pizza Pino - 10 min walk
  • At.mosphere - 10 min walk
  • Karat - 13 min walk

About this property

Sofitel Dubai Downtown

Sofitel Dubai Downtown features a free kids' club and puts you within a 10-minute walk of Dubai Mall and Burj Khalifa. You can visit the spa to be pampered with Thai massages, body wraps, or aromatherapy, and Les Cuisines, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff and restaurant. The property is just a short walk from public transportation: Burj Khalifa - Dubai Mall Station is just steps away.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Thai, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 350 rooms
  • Arranged over 31 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3 AM
  • Express check-out available
  • Early check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle
  • Free beach shuttle

Other information

  • Designated smoking areas
  • Caters to women only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

What to do

  • Free beach shuttle
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference center (14956 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Arabic
  • Chinese (Mandarin)
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Thai
  • Ukrainian

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Les Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Patisserie - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Wakame - This theme restaurant specializes in Asian cuisine. Open daily.
Mosaic Pool and Lounge - This bar is located by the pool. Open daily.
Inka - This theme restaurant specializes in Peruvian cuisine. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 145 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from September 12 2022 to November 30 2022 (dates subject to change):
  • Fitness facilities

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AED 240.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Frequently asked questions

Does Sofitel Dubai Downtown offer free cancellation for a full refund?
Yes, Sofitel Dubai Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sofitel Dubai Downtown?
As of December 3, 2022, prices found for a 1-night stay for 2 adults at Sofitel Dubai Downtown on December 18, 2022 start from P 12,268, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sofitel Dubai Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sofitel Dubai Downtown?
Yes, there are 2 outdoor pools.
Are pets allowed at Sofitel Dubai Downtown?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sofitel Dubai Downtown?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Sofitel Dubai Downtown?
You can check in from 3 PM - 3 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Sofitel Dubai Downtown and nearby?
Sofitel Dubai Downtown has 2 outdoor pools, 3 bars, and a spa, as well as a Turkish bath and a garden.
Are there restaurants at or near Sofitel Dubai Downtown?
Yes, there are 5 onsite restaurants, featuring international cuisine and poolside dining. Nearby restaurants include Reem Al Bawadi (10-min walk), Bab Al Mansour (10-min walk), and Pizza Pino (10-min walk).
Does Sofitel Dubai Downtown have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Sofitel Dubai Downtown like?
Sofitel Dubai Downtown is a short 2-minute walk from Burj Khalifa - Dubai Mall Station and 8 minutes' walk from Dubai Mall. Travelers say the local area is good for shopping and very central.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

2/10 Poor

Bad and arragont staff
The staff at the reception was so rude. In addition they didnt even have a manager at 8 pm , which isnt very late at night . Arragont staff .
Anish, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sayed, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Madhur, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

dvir, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Naif, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ruth, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice good
Very nice and very good
Ashfaq, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review