Guests
All properties in Monteverde, Puntarenas Province, Costa Rica

Hotel Heliconia - Monteverde

Mountain hotel in Monteverde with restaurant and bar/lounge

  • Free WiFi in lobby and free parking
From
P3,727

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Gulf View Suite - Garden View
  • Heliconias Superior - Garden View
  • Terrace/Patio
Terrace/Patio. Image 1 of 65.
1 / 65Terrace/Patio
Cerro plano, Monteverde, 60109, PUntarenas, Costa Rica
6.6.Good.
  • When we checked on, the person working the desk spoke to me as if he had an attitude. I…

    Mar 14, 2020

  • There was no telephone inmy room, and light did not work well.

    Jan 2, 2019

See all 8 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking

Property highlights

Main amenities

  • 55 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Business center
  • Terrace
  • Garden

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Children's Eternal Rain Forest Bajo del Tigre - 9 min walk
  • Monteverde Butterfly Garden (Jardin de Mariposas) - 9 min walk
  • Bat Jungle - 12 min walk
  • Monteverde Orchid Garden - 12 min walk
  • Curi-Cancha Reserve - 23 min walk
  • Wildlife Refuge Monteverde - 31 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Garden Family Room
  • Forest Room
  • Heliconias Superior
  • Gulf View Suite

What’s around

Landmarks

  • Children's Eternal Rain Forest Bajo del Tigre - 9 min walk
  • Monteverde Butterfly Garden (Jardin de Mariposas) - 9 min walk
  • Bat Jungle - 12 min walk
  • Monteverde Orchid Garden - 12 min walk
  • Curi-Cancha Reserve - 23 min walk
  • Wildlife Refuge Monteverde - 31 min walk
  • Monteverde Cloud Forest Biological Reserve - 2.6 mi / 4.1 km
  • Sky Adventures Monteverde Park - 2.7 mi / 4.3 km
  • Santa Elena Reserve - 3.8 mi / 6.2 km
  • Selvatura Adventure Park - 4 mi / 6.5 km
  • El Cafetal - 4.3 mi / 6.9 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 155 min drive
  • La Fortuna (FON-Arenal) - 148 min drive
map
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Cerro plano, Monteverde, 60109, PUntarenas, Costa Rica

At a glance

Hotel size

  • This hotel has 55 rooms

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 6:00 AM - 9:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service

Things to do

  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 5000
  • Conference space size (meters) - 450
  • One meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Coffee/tea maker

Sleep well

  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mediterraneo - This restaurant specializes in Italian cuisine.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

Also known as

  • Heliconia Hotel
  • Hotel Heliconia
  • Heliconia Monteverde
  • Hotel Heliconia Monteverde
  • Hotel Heliconia - Monteverde Hotel
  • Hotel Heliconia
  • Hotel Heliconia - Monteverde Monteverde
  • Hotel Heliconia - Monteverde Hotel Monteverde
  • Hotel Heliconia Monteverde
  • Heliconia Monteverde

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Heliconia - Monteverde does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 9:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, Mediterraneo offers Italian cuisine. Nearby restaurants include De Lucia (3-min walk), Don Juan Choco Café (9-min walk), and The Green Restaurant (9-min walk).
  • Have fun with nearby activities like hiking and ziplining. Additional recreation nearby includes ecotours. Enjoy amenities like a picnic area and a garden.
6.6.Good.
  • 8.0.Very good

    Beautiful views, nice large room. Had to drive to breakfast as we were far away from the restaurant.

    1 night family trip, Dec 28, 2018

    Verified Expedia guest review

  • 8.0.Very good

    The rooms were clean, the staff friendly, breakfast buffet was good...BUT oh my god the parking near impossible to find if you come in at night. Stayed in 500’s section and took forever to find parking for the area (had to drive to sign that said Art something and then another sign that had name of different hotel and holy cow if you went wrong way and had to reverse to turn around on very narrow gravel road) ... if you don’t have a car or drive in during the day it’s alright.

    1 night family trip, Dec 28, 2018

    Verified Expedia guest review

  • 2.0.Poor

    Vi bokade detta ***hotell Redan vid incheckning började problemen, ingen nyckel på plats, efter en stund fick vi en reservnyckel. Väl uppe på rummet blev vi stående med väskorna i handen. Var detta ett rum på ett ***hotel Suite Gulf Wiev? Åter i receptionen och sa att vi inte var nöjda med rummet, blev vi erbjudna ett nytt rum till nästa dag. Bara tanken att sova en natt på rummet så bestämde vi oss för att leta annat boende. Hittade ett nytt ***hotel till ett betydligt lägre pris och betydligt högre standard . Dom erbjöd utan vi fråga att hämta oss och vårat bagage. Åter i receptionen informerade jag personalen att vi checkar ut. Utan att fråga varför eller erbjuda oss någon kompensation checkade vi ut. Detta hotel var av standarden ett *-**hotell möjligen i nivå av ett motell vi motorvägen Rekommenderar absolut ingen att boka detta hotell som utger sig och tar befallt för ett *** hotell.

    3 night romance trip, Feb 6, 2020

    Verified Expedia guest review

  • 6.0.Good

    En general bien, pero la habitacion tenia un olor no muy agradable, el jacuzzi no funcionaba. No tenian mi reserva lista. Ademas la foto de la habitacion que reservé no coincide con la que me dieron.

    Victor, 1 night romance trip, Jan 3, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    No funcionaba inodoro, la recepcionista muy lenta, no funcionaba teléfono en la Habitación,no funcionaba la bañera

    1 night trip, Dec 29, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    1 night trip, Nov 29, 2020

    Verified Expedia guest review

See all 8 reviews