Hydramis Palace Beach Resort

Very good food and great staff in the restaurant. The room has poor air conditioning and is very hot.

We didn't get the room we booked. They told us that the images / descriptions on hotels.com is inaccurate. There is no wifi in the room. The breakfast was inedible, the mattresses rock hard, and the refrigerator doesn't work. It became a jumbled mess when we called to ask questions. We were looking for a beach front room which we reserved. It iwas 130 euro a night. The "sea view room" was 85 and the "partial sea view room" was 70. When we arrived we were told that we reserved a "sea view room" which is half a block away from the beach. I explained we reserved a beach front room but the front desk denied it even existed. I had to walk the grounds to show him!!! It was obvious that the room was given to someone else so I settled for a "Sea view room" but I booked it on hotels.com because he was still insisting on 130 euro. I was told he couldn't fulfill a hotels.com reservation until THE NEXT MORNING! After waiting two hours we finally got into a room. The next morning I get a call from the reservations manager who denied the existence of the beach front rooms until I showed her a map! She then told me that I'm in a "Front sea view room" which is different than the "Sea view room". I showed her pictures on hotels.com that I was in the exact room I booked. She tried to downgrade our room to a "partial sea view" !!! Fed up, I just left and called my bank for a refund. I'm on vacation, no time for this nonsense.

Sehr saubere Anlage, sauberer Pool, freundliches Personal, direkt am Meer - Essen mittelmäßig, die meisten Getränke im All-in Paket sind nicht gut

Είχα πάει πριν 8 χρόνια χαίρομαι που εχουν κρατησει την ποιότητα τους !!!

Hotel Grand sans être grand, Personnel Souriant et sympathique Hotel entretenu, Bonne literie, Propre

grande chambre avec terrasse et vue mer, belle piscine, grand nombre de transats en bord de mer, petit-déjeuner copieux et varié

Heel erg naar ons zin gehad Overvloed aan alles Personeel heel vriendelijk en hulpvaardig

Lo más reseñable desde el punto de vista positivo es la limpieza de las instalaciones, y la amabilidad del personal de Por otra parte, el personal de recepción, y en concreto María, siempre están dispuestos a solucionar cualquier problema o necesidad del cliente. Mención aparte es la eficiencia y discrección de Joseph (todo un caballero), y de Lina (tan cariñosa y cercana). Ella fue, de largo, la empleada del hotel que nos alegraba el día. Un tesoro del Hydramis Palace, que nunca debe ir a un museo.

Hotellet var supermysigt! Vissa i personalen va lite halvt otrevliga men det får man väl alltid räkna med! Men overall hade jag otroligt bra dagar där!