Koharu Resort Hotel & Suites

Photo gallery for Koharu Resort Hotel & Suites

Primary image
Room
Room
Room
Room

Overview of Koharu Resort Hotel & Suites

Koharu Resort Hotel & Suites

3.5 star property
Mountain Hakuba aparthotel with restaurant

9.2/10 Superb

12 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Kitchenette
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
4769 Oaza Hokujyo, Hakuba, Nagano-ken, 399-9301
Main amenities
  • 16 smoke-free apartments
  • Weekly housekeeping
  • Restaurant
  • Free area shuttle
  • Free shopping center shuttle
  • Free train station pick-up
  • Ski rentals
  • Ski storage
  • Ski passes
  • Air conditioning
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Free cribs/infant beds
  • Kitchenette
  • Private bathroom
  • Living room
  • Television
  • Washer/dryer

Choose dates to view prices

About this area

Getting around

  • Hakuba Station - 8 min drive
  • Chikuni Station - 13 min drive
  • Nakatsuchi Station - 17 min drive
  • Free area shuttle
  • Free train station pick-up
  • Free shopping center shuttle

About this property

Koharu Resort Hotel & Suites

When visiting Hakuba, Koharu Resort Hotel & Suites is a great choice to consider. For a bite to eat, guests can check out Japanese Dining Sakura, which serves Japanese cuisine and is open for dinner. Apartments feature bonuses like kitchenettes and washers/dryers, along with MP3 docks and living rooms. Fellow travelers like the overall property condition.

Languages

English, Japanese

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - 8:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 8:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Ski

  • Close to a ski area, ski runs, and ski lifts
  • Downhill skiing, skiing lessons, and snowboarding nearby
  • Ski storage
  • Ski shuttle nearby
  • Ski passes
  • Ski equipment rentals

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 5 km
  • Free train station pick-up shuttle
  • Free shopping center shuttle
  • Ski shuttle nearby

Family friendly

  • Free crib/infant bed

Restaurants on site

  • Japanese Dining Sakura

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Dining

  • 1 restaurant

Bathrooms

  • Shower/tub combination
  • Hair dryer

Living spaces

  • Living room

Entertainment

  • TV
  • DVD player
  • MP3 docking station

Outdoor areas

  • Barbecue grill

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Iron/ironing board (on request)
  • Front desk (limited hours)

Location highlights

  • In the mountains

Things to do

  • Snowmobiling nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sledding nearby
  • Rafting nearby

General

  • 16 rooms
  • 3 floors
  • 2 buildings
  • Built in 2013

Special features

Dining

Japanese Dining Sakura - This restaurant specializes in Japanese cuisine and serves dinner only.

Fees & policies

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts credit cards.

Also known as

Koharu Hakuba
Koharu Resort Hotel
Koharu Resort Hotel Hakuba
Koharu Resort Hotel Suites
Koharu & Suites Hakuba
Koharu Resort Hotel & Suites Hakuba
Koharu Resort Hotel & Suites Aparthotel
Koharu Resort Hotel & Suites Aparthotel Hakuba

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

8.7/10

Staff & service

10.0/10

Amenities

9.5/10

Property conditions & facilities

8/10 Very Good

Very clean and modern, just overpriced.
Stayed early Jan 2015. Nice, modern self-contained apartments.
Verified Expedia guest review

10/10 Exceptional

Great hotel complete with kitchen, extremely friendly staff
Verified Expedia guest review

10/10 Exceptional

Fantastic Apartments
The hotel was brand new and has been built to an exceptional quality. We especially loved the heated floors throughout and the massive bath, which was glorious after a hard day on the slopes. The managers of the hotel were wonderful and helpful: it felt like an exclusive B&B at times. They offer an excellent shuttle service, which is good as it's quite a walk from the village centre - I wouldn't recommend the walk with luggage. Location to the ski slopes was fantastic and the hotel has been well-thought-out for skiers, especially the provision of the secure locker room outside.
Verified Hotels.com guest review

10/10 Exceptional

Great location
Aside from the hotel being brand new and working out the kinks, the staff are amazingly friendly and will even drive you around town for free! We had a great time and will definitely visit again.
Verified Hotels.com guest review

10/10 Exceptional

Wonderful new hotel!
My husband and I were planning a last minute skiing vacation to Hakuba, and found the choices were very limited. We were a little apprehensive of Koharu based on the lack of real photos posted for this hotel, but decided to go for it. We were pleasantly surprised! At the time of our stay, the hotel had only been open for 7 weeks. The hotel is absolutely beautiful – clean, new, modern, and wonderfully located. Our room was the perfect size, and while we didn't plan ahead to do our own cooking, the kitchenette in the room was a nice option. Heated floors and plenty of storage for our ski gear was a big plus. We also loved that Koharu provided ski lockers for our main gear, tickets at the desk, and that we were just steps away from a lift for Happone. So convenient! The restaurant in the hotel had a great staff, and wonderful food (we ate there for breakfast and dinner). We thought it was a bit overpriced for breakfast, but discovered it's pretty standard in the area... Lastly, the hotel staff was great. Friendly, informative, and really helpful. Would definitely recommend Koharu, and would stay here again if we were in the area.
Verified Hotels.com guest review

10/10 Exceptional

Nicest accommodation in hakuba
Very new modern hotel Staff were outstanding, great recommendations and knowledge of the slopes. Not to mention a great japanese restaurant.
Verified Hotels.com guest review

4/10 Fair

チェックイン前に部屋の確認をして欲しかった。
チェックインの受付でかなり待たされた。また、部屋にいって冷蔵庫にモノを入れようとしたらそもそも冷蔵庫の電源が入っていなく冷たくなるのも5時間以上かかった。部屋にあるDVDプレイヤーは壊れてて使えなく備え付けしてあるスマートフォンもフロントに繋がらず結局フロントにまで行ってスタッフに話して、DVDプレイヤーを交換してもらった。また、部屋は綺麗だが水道の下につけまつげが落ちていた。チェックイン前に部屋の確認をして欲しかった。
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

綺麗で静かでよかったです
1-night trip
Verified Expedia guest review

10/10 Exceptional

過ごしやすい
家具の統一感があり、木の香りがする素敵なお部屋でした。洗面台にコンセントがないのは残念でしたが、最低限のアメニティはありました。湖に入ったあとだったので室内に洗濯機があったのでありがたかったです。 下もカフェになっておりかなりくつろげる良いホテルでした。 冬は連泊でスノボにでも行こうかと思います!リピート確定!
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

good!
시내와 떨어져 있어서 조용히 묵을 수 있고 종업원의 친절도, 세탁기까지 방 안에 있고 한국의 콘도를 생각하면 이해하기 쉽다. 시설도 매우 깨끗하여 만족스러운 호텔이다.
1-night family trip
Verified Hotels.com guest review