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In-room safe, individually furnished, desk, laptop workspace

Villa

  • 182 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

Terrace/patio

Standard Room

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

In-room safe, individually furnished, desk, laptop workspace

Superior Room

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

At a glance

Hotel size

  • 118 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 11 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Children's menu

What to do

  • Ecotours
  • Horse riding/rentals
  • Ziplining
  • Hot springs
  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Deck or patio
  • Individually furnished
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

Oscar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay around Arenal Volcano
We really liked the property and its location, and would definitely stay there again. The property as a whole is really good. The views of the volcano from all around the property are great. Lots of birds around in the morning and we even spotted tu and on the property. The thermal pools, the wet bar and restaurants were excellent. We also loved the breakfast and the vibe of the restaurant where you would go for breakfast. Although the cabins are very nice and quaint, our cabin could use a little upgrading. For example, the shower door kept getting stuck and would fall off causing us to have to remount it on several occasions. Once again, the overall property is excellent and overall we were happy with room, except for the need to do a little bit of work on the cabin (cabin #266). We definitely recommend this property.
Mario J, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Marco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maxine, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Ed, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice family place, with thermal pools on the property.
Jose, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This resort offered a top of the line cottage with an amazing view. We loved the access to the Thermals as well as the close proximity to the town and the adventures of the volcano. Would go back in a minute.
Crystal, 3-night family trip
Verified Expedia guest review