Hacienda Kaan Ac

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Standard Villa, 2 Queen Beds, Garden View | Room
Honeymoon Room, 1 King Bed, Hot Tub, Garden View | Room

Overview of Hacienda Kaan Ac

Hacienda Kaan Ac

4.0 star property
Adults-only resort in Valladolid with outdoor pool and restaurant

8.0/10 Very Good

74 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Carretera Periferica Cancun Merida, Carretera Federal 180, Valladolid, YUC, 97780
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Concierge services
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding
  • Bathrobes
  • Free self parking

Choose dates to view prices

About this area

Getting around

  • Mérida International Airport (MID) - 123 min drive
  • Airport shuttle (surcharge)

About this property

Hacienda Kaan Ac

4-star resort in a shopping district
Consider a stay at Hacienda Kaan Ac and take advantage of a roundtrip airport shuttle, a terrace, and a garden. Treat yourself to a massage or other spa services. The onsite Regional cuisine restaurant, El Filibustero, features garden views and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks at this resort include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), concierge services, and tour/ticket assistance
  • Smoke-free premises, wedding services, and meeting rooms
  • Guest reviews give good marks for the pool and helpful staff
Room features
All guestrooms at Hacienda Kaan Ac offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Free toiletries and hair dryers
  • Daily housekeeping and phones



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 9 units
  • Arranged over 1 level


  • Check-in time from 3 PM - 9:00 PM
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • There is no front desk at this property

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 21
  • Minimum check-in age is 21


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms


  • Concierge services
  • Tour/ticket assistance
  • Wedding services
  • Pool loungers
  • Pool umbrellas


  • 1 building/tower
  • Built in 1582
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool


  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord


  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


El Filibustero - Overlooking the garden, this restaurant specializes in Regional cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 9.50 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 200 per vehicle (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

HACIENDA KAAN AC Hotel Valladolid
Hacienda Kaan Ac Resort Valladolid
Hacienda Kaan Ac Resort
Hacienda Kaan Ac Resort
Hacienda Kaan Ac Valladolid
Hacienda Kaan Ac Resort Valladolid

Frequently asked questions

Does Hacienda Kaan Ac offer free cancellation for a full refund?
Yes, Hacienda Kaan Ac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hacienda Kaan Ac?
As of September 27, 2022, prices found for a 1-night stay for 2 adults at Hacienda Kaan Ac on October 4, 2022 start from P 7,003, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hacienda Kaan Ac?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hacienda Kaan Ac?
Yes, there's an outdoor pool.
Are pets allowed at Hacienda Kaan Ac?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hacienda Kaan Ac?
Yes, there's free self parking.
Is airport shuttle service offered by Hacienda Kaan Ac?
Yes, an airport shuttle is available. The charge is USD 200 per vehicle roundtrip.
What are the check-in and check-out times at Hacienda Kaan Ac?
You can check in from 3 PM - 9:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hacienda Kaan Ac and nearby?
Hacienda Kaan Ac has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Hacienda Kaan Ac?
Yes, El Filibustero offers alfresco dining, Regional cuisine, and garden views. Nearby restaurants include La Palapita de Los Tamales (2.6 mi), The Natural House (2.7 mi), and Café del Profesor Pitágoras (2.9 mi).

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



4/10 Fair

Carlos, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Although this venue is charming from an historical perspective, it’s not ready for hotel guests. We had no towels or drinking glasses, and the air-conditioning did not work. The front desk closed at 5:30 pm
Evan, 1-night romance trip
Verified Travelocity guest review

8/10 Very Good

Lovely unique property!
2-night trip with friends
Verified Expedia guest review

4/10 Fair

Ancient property
The property has a lot of history, that being said it’s a very outdated property overall. The restrooms were updated and the linens were clean but otherwise it’s kind of a creepy place
1-night trip
Verified Hotels.com guest review

2/10 Poor

Not allow cancellation
No cancellation allowed for my reservation. Super disappointed!
Kunlang, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice but no frills hacienda a short drive from downtown Valladolid
Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Although, I'd have to say it's a beautiful place it's rather creepy at night. It's understandable since the property was established in the year 1500 so it carries a lot of history. I did feel the rooms were a little dusty and needed to be dusted I also saw cobwebs so I little cleaning would help. We did only stay for one night so I can't really review the service.
Jeanette, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

the setting is very peculiar - a typical turn of the 20th century hacienda with historical artifacts - very interesting place
1-night family trip
Verified Expedia guest review

10/10 Exceptional

A quiet, peaceful place very close to the centre of Valladolid and a great base to visit Chichen Itza. Very friendly service.
2-night trip
Verified Hotels.com guest review

4/10 Fair

This property is something to stay away from. No staff to ask any questions, no basic amenities like a hairdryer. Boutique hotel; I think not!!
1-night romance trip
Verified Expedia guest review