Matan Ka'an hotel By Guruhotel

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Outdoor pool
Outdoor pool
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Room

Overview of Matan Ka'an hotel By Guruhotel

Matan Ka'an hotel By Guruhotel

3.0 star property
3-star hotel, convenient to Mahahual Beach

8.4/10 Very Good

502 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is P4,060
Price available on 30/06/2022
Map
Calle Huachinango S/N, Mahahual, QROO, 77976
Main amenities
  • Daily housekeeping
  • Near the beach
  • Rooftop terrace
  • Breakfast available
  • Swim-up bar
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Self-serve laundry
For families
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Flat-panel TV
  • Premium bedding
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

Getting around

  • Airport shuttle (surcharge)

About this property

Matan Ka'an hotel By Guruhotel

Putting you within a 10-minute drive of Mahahual Beach, Matan Ka'an hotel By Guruhotel features an airport shuttle and a rooftop terrace. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Also, this hotel is within a short drive of Costa Maya Port. The helpful staff and location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Swim-up bar
  • Coffee shop

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Swimming pool

Accessibility

  • In-room accessibility

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding

Freshen up

  • Bidet

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 15 per accommodation, per night

Optional extras

  • Breakfast costs between MXN 120 and MXN 150 for adults, and MXN 120 and MXN 150 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 150 per pet, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Ka'an
Koox Matan Ka'an
Koox Matan Ka'an Hotel
Koox Matan Ka'an Hotel Mahahual
Koox Matan Ka'an Mahahual
Matan Hotel
Matan Ka'an Hotel
Koox Matan Ka'An Hotel Mahahual, Mexico - Costa Maya
Matan Ka'an Hotel Mahahual
Matan Ka'an Mahahual
Matan Ka'an
Hotel Matan Ka'an Hotel Mahahual
Mahahual Matan Ka'an Hotel Hotel
Hotel Matan Ka'an Hotel
Koox Matan Ka'an Hotel
Matan Ka'an Hotel
Matan Ka'an By Guruhotel
Matan Ka'an hotel By Guruhotel Hotel
Matan Ka'an hotel By Guruhotel Mahahual
Matan Ka'an hotel By Guruhotel Hotel Mahahual

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.5/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

8.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very Good

Mostly Good
We enjoyed our stay a lot even though there were issues. The architecture is amazing. the location superb. good breakfast. spacious rooms. The wifi however was horrible in our rooms. I went down to the common area and it was still weak. The proprietor said it is because of high winds, however we were there for several days and it was equally poor.
Jeanne, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Kristina, 9-night trip
Verified Expedia guest review

8/10 Very Good

Busy little hotel, but not too crowded. The inner courtyard is quite picturesque. My room was clean. I didn't use the pool, but the view from the rooftop pool was special. Close to everything in Mahahual. It's across the street and then across the boardwalk from the beach, but honestly that didn't matter.
Alain, 2-night trip
Verified Expedia guest review

10/10 Exceptional

No internet!
All good but no internet!
Cinthya, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Basic hotel but great service and amazing wifi!
Very well located just a few meters from the beach. Basic room but very clean, and with excellent wifi! It worked great from the room (My room was called Vainilla). Breakfast was ok but pretty basic. In general good service and super nice staff! Was worth the stay and good value for money.
Ida, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

8/10 Very Good

Kyra, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matan Ka'an was perfect for our needs. The location is one block from the malecon, the staff was excellent and the checkin/check out was smooth. We will definitely stay here again.
1-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Very nice, attractive hotel. Friendly staff. Would stay again
6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review