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All properties in Chetumal, Quintana Roo, Mexico
1 room, 2 adults

Fiesta Inn Chetumal Hotel

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000, Mexico

3.5-star hotel with outdoor pool, near Chetumal Ferry Terminal
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Friendly Staff. No Refrigerator- for this price range? Really? It was surprising.Jan 8, 2021
  • Hotel is in the center of town, the hotel itself is really nice and the staff is very…Nov 14, 2020

Fiesta Inn Chetumal Hotel

from P2,616
  • Superior Double Room
  • Superior Room, 1 King Bed
  • Suite, 1 King Bed

What’s around Fiesta Inn Chetumal Hotel

Landmarks

  • On the boardwalk
  • Chetumal Ferry Terminal - 6 min walk
  • Payo Obispo Zoo - 38 min walk
  • Oxtankah Ruins - 9.8 mi / 15.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive
  • Corozal (CZH) - 41 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

La Isla - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fiesta Inn Chetumal Hotel’s small print

Also known as

  • Fiesta Chetumal
  • Fiesta Inn Chetumal Hotel
  • Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
  • Fiesta Chetumal Hotel Chetumal
  • Fiesta Inn Chetumal Hotel Hotel
  • Fiesta Inn Chetumal Hotel Chetumal
  • Fiesta Inn Chetumal Hotel Hotel Chetumal
  • Fiesta Inn Chetumal Mexico - Quintana Roo

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 13.03 per accommodation, per night

Optional extras

Breakfast costs between MXN 200 and MXN 250 for adults, and MXN 200 and MXN 250 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Fiesta Inn Chetumal Hotel

  • Does Fiesta Inn Chetumal Hotel offer free cancellation for a full refund?
    Yes, Fiesta Inn Chetumal Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Fiesta Inn Chetumal Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Fiesta Inn Chetumal Hotel?
    Yes, there's free self parking.
  • Is there a pool at Fiesta Inn Chetumal Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Fiesta Inn Chetumal Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Fiesta Inn Chetumal Hotel?
    You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Fiesta Inn Chetumal Hotel?
    Yes, La Isla offers international cuisine. Nearby restaurants include El Taquito (5-min walk), Sergio's Pizzas (5-min walk), and Café del Puerto (5-min walk).
  • Is airport shuttle service offered by Fiesta Inn Chetumal Hotel?
    Yes, a free airport shuttle is available.
  • What is there to do at Fiesta Inn Chetumal Hotel and nearby?
    Fiesta Inn Chetumal Hotel has an outdoor pool.

Recent reviews

Fabulous 8.8 From 543 reviews

Very good 8.0
Good stay.
Ramon, us1 night family trip
Exceptional 10.0
Nice and friendly staff, very helpful. Clean rooms and good wifi. It was nice staying here during our evac from the hurricane.
Mara, us3 night trip
Very good 8.0
Fiesta is my go-to hotel in Chet.
Food was better than prior trips, but the menu is much much smaller. They underuse their rooftop bar. Otherwise very nice clean and comfortable.
Jason, us4 night family trip
Fair 4.0
Made my booking through expedia but hotel was overbooked. We were sent to a sister hotel which was older and had roaches.
us1 night trip
Exceptional 10.0
Excellent service and friendly staff. Clean rooms and gorgeous view.
Jen, us1 night romance trip
Very good 8.0
Comfortable and pleasant.
Antonio, us1 night trip
Exceptional 10.0
the building! the service! the facilities! a pleasant surprice . close to everything and in a nice and secure area
manuel, us1 night business trip
Good 6.0
The air conditioning is terrible and there is some.sort of alarm that goes off every 20mins from outside that is very annoying.
us1 night trip with friends
Very good 8.0
The property was clean and check in was very quick. The pool area appears to be in need of some up keep. We booked a room via Expedia for 2 nights and was only given 2 towels both nights despite paying the extra person fee. The room prices are on the higher end when compared to other places in the city, yet they charge if you use the extra bottled water in the rooms.
Delroy, us1 night trip with friends
Exceptional 10.0
Beautiful property; everything was just as advertised and staff very helpful
Luis, us1 night trip with friends

Fiesta Inn Chetumal Hotel