Photo gallery for Four Seasons Hotel Shenzhen

Primary image
Indoor pool
Pool
Outdoor pool
Room

9.3/10 Superb

379 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is P11,704
Price available on 01/06/2022
Main amenities
  • 266 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Babysitting
  • Conference center
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Shenzhen Intl. Airport (SZX) - 22 min drive
  • Hong Kong International Airport (HKG) - 52 min drive
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Station - 6 min drive
  • Shenzhen North Railway Station - 10 min drive
  • Futian Station - 4 min walk
  • Shopping Park Station - 5 min walk
  • Shenzhen Convention and Exhibition Center Station - 5 min walk
  • Airport shuttle (surcharge)

About this property

Four Seasons Hotel Shenzhen

Four Seasons Hotel Shenzhen offers an airport shuttle (available 24 hours) for CNY 800 per vehicle one-way. Guests can indulge in massages, and FOO, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. An indoor pool and an outdoor pool are other highlights, and rooms at this luxurious hotel offer up nice touches like iPod docks and pillow menus. Fellow travelers say great things about the nearby shopping and comfortable guestrooms. The property is just a short walk to public transportation: Futian Station is 4 minutes and Shopping Park Station is 5 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 266 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Children stay free
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour health club
  • An outdoor pool
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Languages spoken

  • Chinese (Mandarin)
  • English
  • Korean

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Children's robes
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

FOO - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Zhou Yue Xuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 207 for adults and CNY 104 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 800 per vehicle (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Four Seasons Hotel Shenzhen
Four Seasons Shenzhen
Shenzhen Four Seasons Hotel
Four Seasons Shenzhen Shenzhen
Four Seasons Hotel Shenzhen Hotel
Four Seasons Hotel Shenzhen Shenzhen
Four Seasons Hotel Shenzhen Hotel Shenzhen

Overall score and ratings

9.3

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

10/10 Exceptional

The size and comfort of the room was wonderful, as was the city view- a really great luxury hotel for a short city break. In addition, the staff were tremendously kind and helpful considering we did not speak any Chinese. This hotel really lives up to the Four Seasons standards and quality expected worldwide.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely
It’s a lovely hotel with excellent service
Soffia, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

The service at check in desk are not super friendly and pleasant
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Soffia, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely place and service
Incredible stay! Huge, fancy and comfy room! Service was great, I mentioned this is a birthday celebration in my booking and the hotel provided a birthday cake and simple decoration. We also tried their breakfast buffet, food and enivrement were very good. The only thing is the venetian blinds in bathroom and coffee machine were a bit dusty, otherwise the overall experience was fantastic and we'll come back again!
Lok Yi Creamy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Lai Man, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Excellent service and comfortable clean rooms in C
Kim Boon Jeffrey, 3-night family trip
Verified Hotels.com guest review