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Smart Stay Hotel Berlin City - Hostel

3-star hotel with bar/lounge, near Kurfürstendamm

  • Free WiFi

Property renovations and closures

  • This property is closed from March 1 2021 to September 30 2021 (dates subject to change).

Image gallery

  • Hotel Front
  • Hotel Front
  • Quadruple Room (Privat ) - Bathroom
  • Lobby Lounge
  • Hotel Front
Hotel Front. Image 1 of 25.
1 / 25Hotel Front
7.8.Good.
  • great people in the staff. lovely common area. great location. clean rooms

    Feb 13, 2020

  • great staff

    Feb 7, 2020

See all 155 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Transport options
Convenient
Safe
  • Free WiFi
  • Parking available
  • Non-smoking

Property highlights

Main amenities

  • 50 smoke-free guestrooms
  • Daily housekeeping
  • Bar/lounge
  • Self parking
  • 24-hour front desk
  • Multilingual staff

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Daily housekeeping
  • Hair dryer
  • Elevator

What’s around

  • In Charlottenburg-Wilmersdorf
  • Kurfürstendamm - 18 min walk
  • Berlin Zoological Garden - 28 min walk
  • Messe Berlin - 29 min walk
  • Schloss Charlottenburg - 17 min walk
  • Theatre of the West - 27 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Single Room
  • Standard Double or Twin Room
  • Shared Dormitory ( 1 bed out of 4 beds)
  • Shared Dormitory (1 bed out of 6 beds)
  • Shared Dormitory (1 bed out of 8 beds)
  • Quadruple Room (Privat )
  • Shared Dormitory, Women only (1 bed out of 4 beds)

Location

  • In Charlottenburg-Wilmersdorf
  • Kurfürstendamm - 18 min walk
  • Berlin Zoological Garden - 28 min walk

What’s around

Landmarks

  • In Charlottenburg-Wilmersdorf
  • Kurfürstendamm - 18 min walk
  • Berlin Zoological Garden - 28 min walk
  • Messe Berlin - 29 min walk
  • Schloss Charlottenburg - 17 min walk
  • Theatre of the West - 27 min walk
  • Kaiser Wilhelm Memorial Church - 33 min walk
  • Europa Center - 34 min walk
  • CityCube Berlin - 37 min walk
  • Department Store of the West - 40 min walk
  • Victory Column - 40 min walk

Getting around

  • Berlin (BER-Brandenburg) - 29 min drive
  • Berlin-Charlottenburg Station - 15 min walk
  • Jungfernheide Station - 27 min walk
  • Berlin Zoological Garten Station - 29 min walk
  • Bismarckstrasse U-Bahn - 4 min walk
  • Richard Wagner Place U-Bahn - 4 min walk
  • Deutsche Oper U-Bahn - 7 min walk

At a glance

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Bar/lounge
  • Coffee shop/café

Things to do

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator

Languages Spoken

  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Russian
  • Spanish

In the room

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Small print

Also known as

  • Smart Stay Berlin City
  • Smart Stay Hotel Berlin City - Hostel Berlin
  • Smart Stay Hotel Berlin City - Hostel Hotel Berlin
  • Smart Stay City
  • Smart Stay Hotel
  • Smart Stay Hotel Berlin City
  • Smart Stay Hotel City
  • Smart Stay Hotel Berlin City Hostel
  • Smart Stay Hotel Hostel
  • Smart Stay Berlin City Hostel
  • Smart Stay Hotel Berlin City - Hostel Hotel

Optional extras

Self parking costs EUR 10 per day

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Smart Stay Hotel Berlin City - Hostel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from March 1 2021 to September 30 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 10 per day.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Milchbubis (3-min walk), Hamy Sophie (4-min walk), and Taverna Elena (4-min walk).
  • Have fun during the warmer months with activities nearby such as hiking.
7.8.Good.
  • 6.0.Good

    It is in the good location for public transport such as Metro and shops. However, It operats as half hotel anc half hostel. There is no lockers in the ho bedrooms for thr hostel guests. No facilities and no easily accessing drinking water, hot water or fridge for hostel guests. Some staff are friendly but lack of trainings to provide sufficient information to English speaker guests. Some of members of staff are very new to Berlin or they are not familiar about Berlin city. The taxi company and driver are rude, aggressive and disrespectful towards English female service users.

    The, 13 night trip, Dec 17, 2019

    Verified Expedia guest review

  • 6.0.Good

    Did not like staff coming into room without permission... Times when I was jot fully dressed. Had to call staff and management on this. Did not like late check ins pass midnight. Was sleeping and people were coming in at 1:30. Did not like the opposite sex being added to my squad. I requested a 6 bed room and received an 8. Missed 5 hours of sleep due to three men snoring all through the night, from 2am to 7am. I was tired, and did not rest well in preparation for my Berlin 2019 marathon. Did not like this at all. The staff at check in told me there would have been 7 females. This was my first time in a hostel and it was not a good experience. My last night stay was restful. We were a room of 5 females of various cultures. We were all accommodating to each other in many kind ways.

    3 night trip with friends, Sep 26, 2019

    Verified Travelocity guest review

  • 6.0.Good

    Location is great. Comfort was good. Very clean. What i feel that needed an upgrade was the lighting. It was very dim. The corridor is scary at night. The doors closing always makes a loud 'bang' everytime someone come in or out. I can barely sleep.

    Siti Nurziana, 3 night trip, Aug 14, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    The staff is super rude and unpleasent, would not move my room even after I asked repeatedly. I am a small woman who was travelling on my own only to find that they put me in a room with five middle aged Polish men who continually sexually harassed me. Had to eventually find another hotel to stay in for my own safety. They have also refused to even so much as give me a refund for my pain and suffering.

    Skylar, 10 night trip, Aug 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely staff, clean room (apart from one stained wall), comfy bed and bed linen and towels were included. We got woken by the road noise at about 7:30 but this was very good value for money and I would definitely come back again.

    1 night trip with friends, Aug 6, 2019

    Verified Ebookers guest review

  • 8.0.Very good

    no soap, no towels, and no shampoo provided. make sure you bring your own

    1 night trip, Aug 4, 2019

    Verified Expedia guest review

  • 6.0.Good

    We stayed here last week, and had a different room that faced the back parking lot. This week, our room was very small, and very loud being right by the street. I was surprised what a difference the room and location within the property can make! I would still stay here again. Overall, it has been a good experience.

    1 night family trip, Jul 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was really nice hotel for stay. And cheaper than other hotels.

    1 night business trip, Jul 22, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The property was clean, and exactly as described. It was a great place for our family to unwind after a long travel day. The sweet little restaurant next door was a great addition. Staff was friendly, room was clean, and beds were comfy. It’s not fancy, but it was just what we needed.

    1 night family trip, Jul 22, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Lovely clean rooms and helpful service

    Hayley, 1 night trip, Jul 11, 2019

    Verified Hotels.com guest review

See all 155 reviews