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All properties in Al Ain, Abu Dhabi, United Arab Emirates

Hili Rayhaan by Rotana

Luxury Al Ain hotel with outdoor pool, connected to a shopping center

  • Free parking

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Suite, 2 Bedrooms - Living Area
  • Suite, 2 Bedrooms - Living Area
  • Pool
  • Pool
  • Suite, 2 Bedrooms - Living Area
Suite, 2 Bedrooms - Living Area. Image 1 of 60.
1 / 60Suite, 2 Bedrooms - Living Area
Bani Yas Street, Al Ain, United Arab Emirates
9.0.Superb.
  • They kept us waiting for more than 2 hours in order to satisfy other customers, out of 3…

    Feb 20, 2020

  • Great hotel enjoyed my stay in there, the mall is few steps away

    Jan 13, 2020

See all 47 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 254 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club

For families

  • Free cribs/infant beds
  • Supervised childcare/activities
  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)

What’s around

  • In a provincial park
  • Wahat Hili Mall - 1 min walk
  • Hili Border Post - 32 min walk
  • Hili Archaeological Park - 36 min walk
  • Hili Fun City - 40 min walk
  • Buraimi Fort - 5 mi / 8.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests

What’s around

Landmarks

  • In a provincial park
  • Wahat Hili Mall - 1 min walk
  • Hili Border Post - 32 min walk
  • Hili Archaeological Park - 36 min walk
  • Hili Fun City - 40 min walk
  • Buraimi Fort - 5 mi / 8.1 km
  • United Arab Emirates University - 5.7 mi / 9.1 km
  • Al Jimi Mall - 5.7 mi / 9.2 km
  • Jahili Public Park - 5.9 mi / 9.5 km
  • Al Foah Mall - 6 mi / 9.7 km
  • Al Jahili Fort - 6.3 mi / 10.1 km

Getting around

  • Al Ain (AAN) - 27 min drive
  • Airport shuttle (surcharge)
map
See on map
Bani Yas Street, Al Ain, United Arab Emirates

At a glance

Hotel size

  • This hotel has 254 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation. Each guest per room must register and provide a national ID or passport at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite extended parking
  • Onsite self parking (includes in/out privileges; fees apply)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Payment types at the property

American ExpressDiners ClubMastercardVisa

Other information

  • Smoke-free property
  • No alcohol allowed onsite
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Pool sun loungers
  • Health club
  • Tennis on site
  • Steam room
  • Pool umbrellas
  • Sauna
  • Arcade/game room

Working away

  • 24-hour business center
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2411
  • Conference space size (meters) - 104
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Terrace

Accessibility

  • Wheelchairs available on site
  • Bathroom emergency pull cord

Languages Spoken

  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Russian
  • Swahili

In the room

Home comforts

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Phone

Food and drink

  • Refrigerator (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Dining

Elements - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Hili Majlis - This coffee shop serves breakfast and light fare. Open daily.

Sundeck A Pool Cafe - This poolside family restaurant serves lunch, dinner, and light fare. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Playground on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby

Small print

Also known as

  • Hili Rayhaan
  • Hili Rayhaan by Rotana Hotel
  • Hili Rayhaan by Rotana Al Ain
  • Hili Rayhaan by Rotana Hotel Al Ain
  • Hili Rayhaan Rotana
  • Hili Rayhaan Rotana Al Ain
  • Hili Rayhaan Rotana Hotel
  • Hili Rayhaan Rotana Hotel Al Ain
  • Hili Rotana
  • Rayhaan Rotana
  • Rotana Hili
  • Hili Rayhaan By Rotana Al Ain, Emirate Of Abu Dhabi

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking is available for an extra charge

Rollaway beds are available for AED 120.0 per night

Breakfast costs between AED 89 and AED 100 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 450 per vehicle (one way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Pool access available from 6:30 AM to 11:00 PM.

Parking height restrictions apply.

Guests must contact this property in advance to reserve rollaway/extra beds.

Heating is not provided.

Parties and events are allowed on site.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Deposit: AED 200 per accommodation, per stay (for guests under 30 years old)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
    • Fitness facilities
    • Shuttle services
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free extended parking. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:30 AM to 11:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring international cuisine and poolside dining. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Royal House Restaurant (3.7 mi), kaak al qalaa (4 mi), and Burger King (4.1 mi).
  • Yes, an airport shuttle is available. The charge is AED 450 per vehicle one way.
  • Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. Hili Rayhaan by Rotana also has an arcade and access to a nearby health club.
9.0.Superb.
  • 10.0.Exceptional

    Fantastic hotel

    Room very clean, mall down the hotel,very helpful staff

    Jasim, 2 night family trip, Dec 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    i am happy

    it was great experience.

    1 night family trip, Dec 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Hotel

    Great Hotel

    MOHAMMAD, 2 night family trip, Dec 14, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Lack of coordination and communication

    Upon check in the front desk officer offered us to avail their buffet breakfast for the following day. She was able to convinced us. We reached the restaurant around 9am and the attendant said that our booking doesn't have breakfast. I told her to double check as I paid on it upon check in. She asked us to sit & wait. My husband was already hungry so he went to the omelet section and ordered, i followed him shortly. The attendant approached us and said that we really dont have breakfast included in the booking. I felt humilated as other clients might have heared it. My blood pressure went high & I lost my appetite. She told us to go to the front desk and check. I showed her the receipt that was charged on my card but still she told me to verify it at the front desk. Upon verification, the front desk officer apologized as the system was not updated. We got back to the restaurant but I was not in the mood to eat anymore. The restaurant manager approached us upon learning about it. She apologized as well and gave us personalized service. She asked us what can she do to compensate the inconvenience. I requested for late check out. She said that the front desk manager will speak to me later about it. The manager did not talk to me and we left the restaurant. No one called us in our room if the request was granted or not. Unfortunately, the request was not granted. The hotel just refunded us the breakfast fee upon our check out. Overall we were unhappy with the lack of coordination

    Leilani, 1 night romance trip, Dec 1, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice Hotel

    Great hotel to visit Al Ain. Nice place, nice pool and facilities. Excellent breakfast. Price too much though for the location and room.

    James, 2 night family trip, Nov 28, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The service at Hili Rotana is superb!! The hotel itself is aging a little, but very clean. Excellent access to city and lovely area.

    tamara, 1 night family trip, Aug 13, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Locals Welcome...

    I think our stay would definitely have been better if we were Arabic/ Muslim - a massive Arabic Ladies clothing and Oud market sale was on in the hotel lobby for the duration of our stay where westerners were 100% out of place! The hotel was heaving and loud. It should also be noted on the website that the hotel is Dry... no alcohol available at all - the pool bar is soft drinks only. Once in the quiet of the room, it was lovely, spacious, comfortable, shower and separate bathtub, sofa, table and chair, TV, small fridge super comfy bed! Would have loved to have time to try out the swimming pool which looked divine!

    Carolyn, 1 night romance trip, Mar 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Second time coming to this hotel. It’s clean and rooms are spacious and provides what you need.

    1 night romance trip, Feb 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good stay once again in this hotel. We keep coming back whenever we visit Al Ain because of how good this hotel is!

    3 night romance trip, Feb 22, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great hotel but they need help with breakfast. Waited a long time for food as there was only one person working. Buffet needed replenishing. Also, it's a dry hotel....

    1 night family trip, Feb 13, 2019

    Verified Expedia guest review

See all 47 reviews