Given the positive ratings, we booked the Gold Inn for a one-night stay as we hit Hot Springs National Park as part of a 2-week journey. The place was easy to find on a main route in Hot Springs, not far from the main NP area, but the run-down neighborhood and the old-style signage made us question if: 1) the place was open, and 2) the area was safe. Pulled into the parking lot, couldn't find an office, so we called the Inn's # and got an explanation of the contactless check-in. Turns out they had sent a text about the check-in but it had been labeled as Unknown, so we ignored it. Used the lock box to get the key to get into the room. The room was small with a double bed, small fridge & tv and a separate decent-sized bathroom (with small, older-style fixtures although the shower was large and in good shape). Two chairs and a small table in front of the room, essentially in the parking area, served as a patio. Tables and chairs in the grassy area at the end of the parking area allowed us to eat our take-out pizza, although the "milieu" was the Inn's trash cans and a couple neighbor's houses (sense of safety not enhanced by the 'hood). The HVAC & shower worked well and the bed was comfortable. Breakfast was in a separate main house and consisted of vat coffee, packaged sugar or granola snacks, and yogurt. Disappointing; it would hardly count as a continental breakfast; maybe a pandemic leftover strategy. Overall we were hesitant but stayed, slept ok, won't be back.