The Royal Snail

Photo gallery for The Royal Snail

Primary image
Outdoor pool
Pool
Pool
Terrace/patio

Overview of The Royal Snail

The Royal Snail

4.0 star property
4-star hotel with spa, near Castle of Namur

8.6/10 Fabulous

326 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Avenue de la Plante 23, Namur, 5000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Massage/treatment rooms
  • Airport shuttle
For families
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Hand sanitizer provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • University of Namur - 7 min drive

Getting around

  • Charleroi (CRL-Brussels South Charleroi) - 35 min drive
  • Liege (LGG) - 48 min drive
  • Jambes Station - 16 min walk
  • Jambes-East Station - 21 min walk
  • Namur Station - 23 min walk
  • Airport shuttle (surcharge)

About this property

The Royal Snail

The Royal Snail offers an airport shuttle (available 24 hours) for EUR 95 per vehicle one way. You can visit the spa to indulge in massages, body wraps, or hydrotherapy, and Agathopede serves lunch and dinner. Other features of this upscale hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers like the comfortable beds and helpful staff.

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (EUR 15 per night)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Fitness classes
  • Pilates classes
  • Use of nearby fitness center
  • Golf lessons nearby
  • Kayaking nearby
  • Segway rentals/tours nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • 4 buildings/towers
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Languages spoken

  • Dutch
  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Yard
  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Agathopede - This poolside fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: EUR 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.5 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 20 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 95 per vehicle (one way)
  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for EUR 15.0 per night
  • Rollaway beds are available for EUR 30.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs EUR 15 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place and guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Royal Snail
Royal Snail Hotel
Royal Snail Hotel Namur
Royal Snail Namur
Snail Hotel
The Royal Snail Hotel
The Royal Snail Hotel
The Royal Snail Namur
The Royal Snail Hotel Namur

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Nigel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was nice and helpful, super nice view, original rooms
2-night family trip
Verified Expedia guest review

8/10 Very Good

Aircon was noisy with no way to turn it off, otherwise very comfortable stay
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Excellent location,friendly staff, ample breakfast
My husband and I stayed for 1 night in this hotel in May '21. The location of the hotel is excellent: close to the Citadel and the Meuse river. The hotel staff is multi-lingual, and very helpful. We opted for a standard room with a view of the pool at the back of the hotel, because it was bigger and probably quieter than the Deluxe rooms with views of the river at the streetside. Parking was free,on the street in front of the hotel. The room had a comfortable double bed,a desk with a minifridge enclosed,1 chair, a red alcove with a seat, a closet with a safe, a see-through shower and a sink with design amenities in the room, a separate toilet, and a small balcony. There was a flatscreen TV and free WIFI too. The room was soundproof, quiet and very clean. The dinner in the hotel was a bit of a disappointment: although the food was very tasty, portions were very small with few accompaniments and the wine was on the expensive side. Breakfast however was ample and very tasty. We could choose between a sweet or hearty breakfast or we could get a combination of the two (which we did). On top of that, we could opt for eggs any style, fruit and juice. As long as there are Covid-restrictions, breakfast is served on a tray in the room at an hour of your choosing. There isn't much space to eat it, though . One of us could sit on the chair at the desk, the other one had to sit on the bed. We had a very good stay here, and we will stay here again when we are in Namur.
The hotel façade
Room 406 seen from the door
Room 406
Room 406
Katharina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Second time we stayed and just really satisfied with staff room as well as easy parking.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good hotel for an overnight stay
Nice stay, good hotel. Comfortable.
Henrique, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Dalila, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

An hotel where I felt at home. Welcoming staff always ready to help customers. The restaurant inside the hotel is great as well as breakfast. Would certainly go back.
2-night business trip
Verified Expedia guest review

8/10 Very Good

1-night business trip
Verified Hotels.com guest review