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Room options

Suite (Grande, Canal View)

  • 60 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Suite (Riva, Canal View)

  • 50 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Murano Junior Suite w/ Canal View)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Canal View)

  • 45 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Courtyard View

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Duplex)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 119 rooms
  • Arranged over 3 floors


  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site for important information and regulations applied in the city.
  • This property offers 1-way airport shuttle pickup service from Marco Polo airport in Venice only.
  • Access to this property's sauna, and fitness area are available by reservation only. Access is limited to 45 minutes.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*


  • Pets allowed (2 total, up to 55 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking


  • Free airport shuttle from 9:00 AM to 8:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Golfing nearby
  • Boat tours nearby

Working away

  • Meeting room
  • Conference space (861 square feet)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Full-service spa


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe (laptop compatible)







Staff & service




Property conditions & facilities




6/10 Good

Left a bad taste
We received a warm welcome from reception when we arrived with information about the hotel and its services and getting around Murano and Venice. The room was lovely and comfortable, clean but dark because of the room within a warehouse style so although you have windows there is an outer shell of brick work which leaves you a small area for the light to get in. We could hear staff chatting on the floor below and looking down were all the empty crates and bottles. there were various optional teas and a coffee machine. We had two cups and one saucer so thought the second one would arrive but didn't. We used the inside hotel bar and restaurant the first evening but found the bar area dark and not welcoming. The barman was cheery and lit the candles. We went in for a meal at the arranged time and service was slow even from standards we had received travelling around Italy. Our meals were unappealing but with no real choice at night (7.30) to go anywhere else we had to eat it. I had risotto. There appeared to be other guests getting served their courses and drinks at a speedier rate but we waited so so long after the risotto we left and never went back. The Riva bar outside was excellent in its atmosphere and service. In our opinion, the dining experience left a bad taste about this hotel and would not recommend it.
Margaret, 3-night family trip
Verified guest review

4/10 Fair

Great Hotel...Bad Room
An overall good stay in a clean and modern hotel with excellent staff was marred by a terribly hot room that the staff could not ultimately fix.
Francis, 4-night family trip
Verified guest review

8/10 Very Good

valeria, 1-night trip
Verified guest review

8/10 Very Good

It was a pleasant stay although they were not able to provide the free airport transfer as advertised. The room was a good size, clean and was in good condition.
1-night trip
Verified guest review

10/10 Exceptional

Yolande, 3-night family trip
Verified guest review

10/10 Exceptional

Desk staff was very friendly and helpful.
Marilyn, 1-night trip
Verified guest review

10/10 Exceptional

What a lovely stay !
Great hotel in a great location! The breakfast was really fresh and tasty! The staff at the restaurant and front desk were really helpful! Cannot wait to come back!
3-night family trip
Verified guest review

10/10 Exceptional

Bradley, 3-night trip
Verified guest review

10/10 Exceptional

Amy, 1-night family trip
Verified guest review

2/10 Poor

Kristyn, 2-night trip
Verified guest review