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Zanzibar Palace Hotel

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Egyptian cotton sheets, premium bedding, Select Comfort beds
Terrace/patio
Balcony
Egyptian cotton sheets, premium bedding, Select Comfort beds
Egyptian cotton sheets, premium bedding, Select Comfort beds

Overview of Zanzibar Palace Hotel

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Zanzibar Palace Hotel

4.0 star property
4-star hotel with restaurant, connected to a shopping center, near Malindi Mosque

9.2/10 Superb

67 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Laundry facilities
Map
Kiponda area house number 831, Stone Town, Zanzibar Town

Room options

About this area

What's nearby

  • In Stone Town

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 29 min drive
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle
  • Beach shuttle (surcharge)

Restaurants

  • Hurumzi - 2 min walk
  • Zanzibar Coffee House - 3 min walk
  • Tea House Restaurant - 3 min walk
  • Mercury's Restaurant - 3 min walk
  • Old Fort - 5 min walk

About this property

Zanzibar Palace Hotel

Zanzibar Palace Hotel offers an airport shuttle (available 24 hours) for USD 25 per vehicle one way. You can indulge in deep-tissue massages, facials, or Ayurvedic treatments, and grab a bite to eat at Palace Restaurant, which serves seafood and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a snack bar/deli. Fellow travelers say good things about the helpful staff and WiFi.

Languages

English, French, Italian, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Free ferry terminal shuttle

Offsite

  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Ecotours nearby
  • Cave exploring nearby
  • Safari nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach shuttle (surcharge)
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 1904
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Handrails in stairways
  • Doorbell and phone notification
  • Well-lit path to entrance

Languages

  • English
  • French
  • Italian
  • Swahili

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Palace Restaurant - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Palace Hotel Zanzibar
Zanzibar Palace
Zanzibar Palace Hotel
Zanzibar Palace Stone Town
Hotel Zanzibar Palace
Zanzibar Palace Hotel Zanzibar Island/Stone Town
Zanzibar Palace Hotel Hotel
Zanzibar Palace Hotel Zanzibar Town
Zanzibar Palace Hotel Hotel Zanzibar Town

Frequently asked questions

Does Zanzibar Palace Hotel offer free cancellation for a full refund?
Yes, Zanzibar Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Zanzibar Palace Hotel?
As of December 5, 2022, prices found for a 1-night stay for 2 adults at Zanzibar Palace Hotel on December 28, 2022 start from P 8,547, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Zanzibar Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Zanzibar Palace Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Zanzibar Palace Hotel?
Sorry, there's no onsite parking at Zanzibar Palace Hotel.
Is airport shuttle service offered by Zanzibar Palace Hotel?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one way.
What are the check-in and check-out times at Zanzibar Palace Hotel?
You can check in starting at 2:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Zanzibar Palace Hotel and nearby?
Have fun with nearby activities like boat tours, kayaking, and scuba diving. Additional recreation nearby includes spelunking, game viewing, and safari tours. Zanzibar Palace Hotel also has spa services.
Are there restaurants at or near Zanzibar Palace Hotel?
Yes, Palace Restaurant offers seafood. Nearby restaurants include Old Fort (5-min walk), Mistress of Spices (5-min walk), and Lukmaan (6-min walk).
What's the area around Zanzibar Palace Hotel like?
Zanzibar Palace Hotel is located on the boardwalk in Stone Town, a short 6-minute walk from Forodhani Gardens and 7 minutes' walk from Shangani Beach. Travelers say the area is walkable and good for shopping.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.7/10

Amenities

8.9/10

Property conditions & facilities

9.6/10

Eco-friendliness

8/10 Very Good

Junnalyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

In the heart of Stone Town
Beautiful historical building in the heart of old town, but with a balcony view across the city. And great breakfast as well
Philip, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel in the centre of Stonetown. Unique historic property, Duria suite (honeymoon) was an amazing room with a stunning outdoor bathroom terrace overlooking the rooftops. Hotel restaurant was ok good but very quiet. Breakfast good. Staff friendly.
David, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Defiantly going back
A unique hotel , with a special atmosphere.
Miri, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff here are SO acommodating and elevate the experience to the highest level. Stowed our luggage, opened the kitchen late, and were incredibly helpful in general.
Ryan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lucy, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Everything was clean and decent. Italian lady in the front (probably the owner) takes care about each detail at the property. Located in the center of old town,close to the sights and easy to find.
Mustafa, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

I had a wonderful stay. Danielle and her team are very nice and nothing was trouble. I also had an amazing massage. Great value and I'd stay there again.
2-night trip
Verified Expedia guest review

10/10 Exceptional

What a wonderful stay in Stonetown. Daniela has reached out to me when I booked to offer a car service from the airport and I knew from there that we would be well taken care of. We stayed in the Dunia (top suite) with a balcony that offered a panoramic view of the city. The room was lovely with a very comfortable bed and ample living space. We booked all of our excursions through the hotel and Daniela’s recommendations were spot on. We loved the spice plantation tour, and the visit to prison Island to meet the tortoise. We are also connected with a local guide who brought us on a private tour of the city. Food and service were spectacular and I would highly recommend this hotel for its unique charm, boutique experience right in the middle of the action!
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great little hotel in the heart of stone town
Great little hotel in stone town! Fantastic staff and service. No rooftop but plenty of options in walkable distance to enjoy the outdoors (eg zanzibar coffee house and walk to the main stone town beach). Would stay again!
Megan, 1-night trip
Verified Hotels.com guest review