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The Reserve at Paradisus Punta Cana Resort - All Inclusive

Photo gallery for The Reserve at Paradisus Punta Cana Resort - All Inclusive

Garden
Private beach, white sand, free beach shuttle, free beach cabanas
Aerial view
Premium bedding, minibar, in-room safe, desk
Breakfast area

Overview of The Reserve at Paradisus Punta Cana Resort - All Inclusive

The Reserve at Paradisus Punta Cana Resort - All Inclusive

5.0 star property
Beachfront property in Punta Cana with spa and free beach shuttle
8.4 out of 10 Very Good
8.4/10 Very Good

713 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Bavaro Beach, Punta Cana, La Altagracia, 23000
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and 2 beach bars
  • Full-service spa
  • 5 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Free beach shuttle
  • 4 outdoor tennis courts
  • Fitness center
  • Sauna
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • On a private beach
  • Cortecito Beach - 2 min drive
  • Los Corales Beach - 15 min drive
  • Cocotal Golf and Country Club - 8 min drive
  • Iberostar Golf Course - 9 min drive
  • Arena Gorda Beach - 19 min drive
  • Cana Bay Golf Club - 11 min drive
  • Bavaro Beach - 17 min drive
  • Downtown Punta Cana - 12 min drive
  • Macao Beach - 19 min drive
  • Cabeza de Toro Beach - 29 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 30 min drive
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • Il Tartufo - 5 min drive
  • Las Caracolas - 6 min drive
  • El gaucho - 7 min drive
  • Soho - 6 min drive
  • Lobby bar Bavaro Princess - 5 min drive
Map

About this property

The Reserve at Paradisus Punta Cana Resort - All Inclusive

The Reserve at Paradisus Punta Cana Resort - All Inclusive offers a private beach where you can enjoy free cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite beach volleyball and kayaking. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and aromatherapy. Vento serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious property include 2 beach bars, a nightclub, and a free kid's club. Fellow travelers say good things about the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons

Land activities

Bicycling
Climbing wall
Fitness facilities
Tennis
Tennis lessons
Volleyball
Access to 27-hole golf course
Golf green fees
Transportation to golf course

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Theme parties

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 170 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*
  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 beach bars
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Free beach shuttle
  • Tennis
  • Beach yoga
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Rock climbing
  • Segway rentals/tours
  • Kayaking
  • Shopping
  • Bingo
  • Use of nearby fitness center
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach cabanas
  • Free beach shuttle
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 8 buildings/towers
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 18 holes of golf
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Spa tub
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • IPod docking station
  • Plasma television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Private spa tub
  • Furnished balcony/patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Hydromassage showerhead
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

YHI Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Vento - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Gabi Club - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
HydroGrill - This poolside restaurant specializes in barbecue and serves brunch and lunch. Open daily.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.

Also known as

Paradisus Punta Cana Reserve
Punta Cana Paradisus Reserve
Punta Cana Reserve
Reserve Paradisus Punta Cana
Reserve Paradisus Punta Cana Resort All Inclusive
Reserve Paradisus Resort All Inclusive
Reserve Punta Cana
Reserve Punta Cana Paradisus
Reserve Punta Cana Resort
Reserve Resort Punta Cana
The Reserve at Paradisus Punta Cana Resort All Inclusive
Reserve Paradisus Punta Cana All Inclusive
Reserve Parasus Punta Cana In

Frequently asked questions

Does The Reserve at Paradisus Punta Cana Resort - All Inclusive offer free cancellation for a full refund?
Yes, The Reserve at Paradisus Punta Cana Resort - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Reserve at Paradisus Punta Cana Resort - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Reserve at Paradisus Punta Cana Resort - All Inclusive?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at The Reserve at Paradisus Punta Cana Resort - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Reserve at Paradisus Punta Cana Resort - All Inclusive?
Yes, there's free self, valet, and extended parking.
What are the check-in and check-out times at The Reserve at Paradisus Punta Cana Resort - All Inclusive?
You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at The Reserve at Paradisus Punta Cana Resort - All Inclusive?
No, this property doesn't have a casino, but Casino Diamante Punta Cana Grand (5-min walk) and Princess Tower Casino Punta Cana (14-min walk) are both nearby.
What is there to do at The Reserve at Paradisus Punta Cana Resort - All Inclusive and nearby?
Have fun with onsite activities like kayaking, volleyball, and beach yoga and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball, racquetball/squash, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. The Reserve at Paradisus Punta Cana Resort - All Inclusive also has 2 beach bars, a nightclub, and a private beach, as well as a waterslide, a sauna, and a steam room.
Are there restaurants at or near The Reserve at Paradisus Punta Cana Resort - All Inclusive?
Yes, Vento offers Mediterranean cuisine, pool views, and poolside dining.
Does The Reserve at Paradisus Punta Cana Resort - All Inclusive have rooms with private spa tubs?
Yes, each room has a private spa tub and a jetted bathtub.
Does The Reserve at Paradisus Punta Cana Resort - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around The Reserve at Paradisus Punta Cana Resort - All Inclusive like?
The Reserve at Paradisus Punta Cana Resort - All Inclusive is a short 6-minute walk from Cortecito Beach and 4 minutes' walk from Arena Blanca Beach. Travelers say this property is in a good location.

Reviews

8.4

Very Good

8.9/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Fair

We came here 4 years ago and it used to be such a great resort that we decided to return. However, it Was such a big disappointment. The staff were rude and not friendly. You couldnt even get someone to serve you in the evening at the bar (even though we were tipping a lot each time). The food was so horrible and got food poisoning on 3rd day, food was stale with very limited options. One of the worse vacations thus far despite the large price tag of the trip. Do not recommend at all!
Anna, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely loved the Reserve at the Paradisus. Many different restaurants to choose from. Private pools and beach areas for Reserve guests. Also private dining choices as well. Entertainment for all ages.
tracy, 5-night family trip
Verified Travelocity guest review

4/10 Fair

We reserved at The Reserve at Paradisus Punta Cana, but were moved to Paradisus Palma Real to a lesser category (not The Reserve) due to the other being under remodeling/demolition that was already undergoing at the time of our reservation!!! Extremely disappointed.
Luciano Jose Garcia, 4-night trip with friends
Verified Expedia guest review

8/10 Very Good

The property itself was well kept. Everything regarding the structure and and the vast majority of the staff was superb. The meals were vast in terms of variety. There was no disappointment there. The only negative about the property was reporting an issue regarding the in room phone and closet to the front desk on our first night and no one took the initiative to resolve our issue not until the night before having to check out. I reported the two issues of the phone in the room not working. I was not able to dial room service nor the front desk. As a matter of fact you would only get a dial tone when picking up the phone. Aside from that, none of the buttons worked. There was no feedback when a button was pressed. Part of the sliding door closet was stuck which prevented me from putting my belongings in there. I reported these matters to the front desk on the first night. We were informed they would reset the phone in addition to sending someone to look at the closet. Sadly none of that was attended to. Not till i was in bed getting rest to leave the next morning the phone rings to an agent on the other end asking if the phone works fine. I politely responded with yes not even bothering to check because it made no difference to me to check when i was not going to utilize the phone. The response to issues was not the finest!
Alexander, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Beautiful resort . Just the food wasn’t that great.
Georgina, 1-night family trip
Verified Hotels.com guest review

6/10 Good

our mini vacay to Punta Cana
This Resort is listed as a 5 star resort, Service at check in was amazing. The Resort outside looks is amazing and very nice! the Bracelet room key is great. but room is old, full kitchen has not pots, plates, cups or utensil. last night on my trip i notice that the windows did not lock... it was open at one point. the pool opens at 7am, but no towel service till 10am. the pool close at 6pm :-( 13 restaurant. only found 8, and not all are open. the restaurants that are open will alternate nights, and you need a reservation for all restaurants. for breakfast only the buffet is open, for lunch only buffet and an adult only restaurant. abd dinner like i said it alternate nights. The only swim up bar was closed ;-( you needed to get out of the pool and into the top bar to get a drink. No music in pool area in the morning, and no service for at the beach. Most staff did not know the resort and the places thing were at, asked questions and a i dont know was many answers.
yasmin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Orlando, 5-night trip
Verified Expedia guest review

8/10 Very Good

Adolfo, 8-night trip
Verified Travelocity guest review

10/10 Exceptional

Fernelly, 9-night trip
Verified Expedia guest review

8/10 Very Good

It was an overall beautiful property . There was fun activity to do during the stay . I especially loved painting and Yoga with “ Happy Boy “! The pool was amazing . My only gripe would be the food was just ok. I really enjoyed my stay overall and would love to come back soon .
3-night family trip
Verified Expedia guest review