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All properties in Haikou, Hainan, China

Shangri-La Haikou

Luxury Haikou hotel with outdoor pool, connected to the convention center

  • Free WiFi and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Horizon, Room, 2 Twin Beds, Sea View - Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 59.
1 / 59Outdoor Pool
256 Binhai Road, Haikou, 570311, Hainan, China
8.8.Fabulous.
  • The hotel is very nice and the staff very friendly and helpful. The location is a bit out…

    Jun 20, 2020

  • Large and luxurious hotel, however, not particularly catered for international tourists…

    Oct 14, 2019

See all 21 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 318 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Hot springs

For families

  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Donghu District
  • Holiday Beach - 37 min walk
  • Meishi Mayflower International Golf Club - 5.9 mi / 9.5 km
  • Haikou Arcade Street - 10.9 mi / 17.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Sea View King
  • Premier Sea View King
  • Haikou Suite King
  • Executive Suite, 1 King Bed
  • Deluxe Suite
  • Deluxe Sea View Twin
  • Premier Sea View Twin
  • Horizon, Room, 1 King Bed, Sea View
  • Horizon, Room, 2 Twin Beds, Sea View
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds

Location

256 Binhai Road, Haikou, 570311, Hainan, China
  • In Donghu District
  • Holiday Beach - 37 min walk
  • Meishi Mayflower International Golf Club - 5.9 mi / 9.5 km

What’s around

Landmarks

  • In Donghu District
  • Holiday Beach - 37 min walk
  • Meishi Mayflower International Golf Club - 5.9 mi / 9.5 km
  • Haikou Arcade Street - 10.9 mi / 17.5 km

Getting around

  • Haikou (HAK-Meilan Intl.) - 47 min drive
  • Haikou East Railway Station - 39 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 318 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite garage

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Spa tub
  • Bicycle rentals on site
  • Playground on site
  • Ecotours nearby
  • Golfing nearby
  • Windsurfing nearby
  • Children's pool
  • Tennis on site
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 6611
  • Conference space
  • Conference space size (feet) - 26136
  • Conference space size (meters) - 2429
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Shang Palace - Overlooking the ocean and garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.

Cafe Kool - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Bicycle rentals on site
  • Playground on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Windsurfing nearby

Small print

Also known as

  • Haikou Shangri-La
  • Shangri-La Haikou Hotel
  • Shangri La Hotel Haikou
  • Shangri-La Haikou Haikou
  • Shangri-La Haikou Hotel Haikou
  • Shangri-La Haikou
  • Shangri-La Hotel Haikou
  • Shangri La Hotel Haikou
  • Shangri-La Hotel Haikou Hainan, China

Optional extras

Buffet breakfast is offered for an extra charge of CNY 180 for adults and CNY 90 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one-way)

Policies

The listed child breakfast fee applies to guests age 11 and younger.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:00 AM to 11:00 PM.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Shangri-La Haikou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring Chinese cuisine and garden views.
  • Yes, an airport shuttle is available. The charge is CNY 500 per vehicle one-way.
  • Practice your swing on the tennis courts. Additional recreation onsite includes hot springs. Relax in the spa tub and take invigorating swims in the indoor and outdoor pools. Shangri-La Haikou also has a sauna and a steam room, as well as a garden.
8.8.Fabulous.
  • 6.0.Good

    The restaurant service very slow and bad about 2:30 pm we are the only table in the restaurant and the kitchen need to take about 35 minutes to preparing our foods for only 3 persons.

    Kheng Hiang, 1 night family trip, Apr 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice property next to the beach

    Good experience. Next to the beach, but maybe only 90% qualified as a beach front property, good enough! Located in a quiet neighborhood., not much services in the proximity. Internal landscape and services meet 5 star ratings.

    1 night romance trip, Mar 1, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Very disappointed in this hotel. The hallways and rooms had a mildew/ moldy smell. Very happy with the restaurant staff our morning breakfast staff was excellent. Andy the chef was awesome.

    6 night romance trip, Feb 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Not the class of Shangri-La you would expect

    Description says designer toiletries are provided, but we found only generic ones. Hotel itself was fine, but public area maintenance could be improved.

    James, 1 night family trip, Jan 2, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice hotel and garden wonderful. Only issue was the mattress way to stiff for me.

    Eric, 1 night trip, Aug 29, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    好酒店

    很好的住宿体验

    ZHAI, 1 night trip, May 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    太棒了

    很棒

    HUAHSUN, 1 night family trip, Nov 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    基本上員工態度不錯。 床間乾淨度還可。但房間有一陣酸宿味,後來開陽台門之後就有改善。但關後又發出。同時房間的裝修都點舊及殘。

    3 night trip, Nov 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    好棒啊

    好棒

    HUAHSUN, 1 night family trip, Nov 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    很棒

    很好

    HUAHSUN, 1 night family trip, Nov 13, 2019

    Verified Hotels.com guest review

See all 21 reviews