We have been regular clients of this hotel and keep returning because the staff working there make the difference. Excellent service from the front desk at all times, day or night. Cordial room service (housekeeping) quick to attend to any request, however, the only downside to the stay is the breakfast menu. We believe that the ladies attending to the breakfast bar do what they can to attend to demands with the best intention, however, their intentions do not comply with the "Australian Food Safety Standards" we are used to. Croissants are not fresh, fruit is not always fresh. Scrambled eggs without the burners to keep warm in tray and in several occasions topping the tray with fresh eggs on top of old eggs.An untrained maid assisting breakfast staff while replenishing food, without gloves, cleared an insect from inside the fruit salad bowl with the bare finger, then continued with her job. Staff in this kitchen need to be trained, gloves to be worn at all times when handling food and different ones when cleaning tables.Glasses need to be dried out and without any water marks placed for guest use. Small details that those who travel will notice. Having said all this, we'll return in the near future because the staff make us feel like home, they are friendly and attentive, as for breakfast, cross the road and buy freshly made croissants, return to breakfast bar and get the coffee.