Sofitel Abidjan Hotel Ivoire

Sofitel is definitely one of the nicer hotels in Abidjan. Some areas are a bit dated, but the rooms in the Tower are very nice and quite modern. They could use some extra lighting as the room can seem a bit dim at times. Most of the staff are amazing, eager to please and be helpful. All is not perfect however, for instance when we asked the concierge to help us find a car to Grand-Bassam, the price we were quoted was more than double the standard rate; the kick-back system in place really doesn't favour clients. We used drivers recommended by our local contacts thereafter and paid much much less. Also, the pool staff are free to play their own music at the pool; they usually put it very loud and sometimes seem to disagree about what CDs to use, which means songs get interrupted half-way through or you might have a whole afternoon of funeral music (as we did). Aside from that, the hotel is safe and comfortable. The staff at reception and at the restaurants are really great. The African cuisine restaurant Le Pavillon serves lovely local fares. We enjoyed the proximity of the Casino Barrière (within the Sofitel property) for entertainment in the evening and late hours of the bar.

Lights are very dim in the rooms. In this dim light it is difficult to read and write.

The huge pool was cool, although cloudy. As with ALL hotels lately, you’re forced to sleep under a heavy, oppressive “comforter” or duvet or whatever you call those damn things. It requires refrigerating the room down to ridiculous arctic conditions which is wasteful and unpleasant. Otherwise, it’s too hot under all that stuffing to sleep. Please bring back sheets and blankets. Thank you.

Generally good.

Nice place with lots of restaurants around Nice atmosphere

Everything as they were hospitable & clean. The room was great & comfy! Great views and loved the atmosphere!

The Hotel is no longer a 5 or a four star hotel it’s too tired

Hotel is getting quite dated now. Reception is in urgent need of renovation. No complaints about the room which was very comfortable and clean.

One of the worst hotels I have stayed in. Very overpriced for what you receive. I had no hot water so had to move rooms. When I checked out I was charged for breakfast despite it being included on my booking, and the receptionist was so rude and insisted I was wrong. Very poor hotel and I would have expected a lot better from the Sofitel chain. I am likely to be staying in Abidjan in future and will not be staying here, and will not be recommending it to others.

The restaurants lack food for a 5 star hotel of the type. I was there during Ramadan so occupancy was less. But expect better quality at Sofitel. Vegetarian options needed as well.