Hilton Garden Inn Queretaro

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Overview of Hilton Garden Inn Queretaro

Hilton Garden Inn Queretaro

3.5 star property
3.5-star hotel with outdoor pool, near Centro Histórico

8.6/10 Fabulous

617 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is P2,387
Price available on 15/07/2022
Prolongacion Ignacio Zaragoza 99 -1, Plaza Jardines, Queretaro, QRO, 76180
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Convenience store
For families
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Queretaro
  • Centro Histórico - 19 min walk
  • Autonomous University of Queretaro - 11 min drive
  • Alameda Hidalgo Park - 12 min drive
  • Puerta la Victoria - 14 min drive
  • Josefa Ortiz de Domínguez Auditorium - 14 min drive
  • Aqueduct of Santiago de Queretaro - 17 min drive
  • Corregidora Stadium - 15 min drive
  • Queretaro Convention Center - 12 min drive
  • El Cimatario National Park - 21 min drive
  • Antea Lifestyle Center - 22 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 36 min drive

About this property

Hilton Garden Inn Queretaro

When you stay at Hilton Garden Inn Queretaro, you'll be within a 15-minute drive of Centro Histórico. Guests can take a dip in the outdoor pool or grab a bite to eat at 1917, which serves breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the convenient parking and comfortable beds.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 8 floors


  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Free reception (select days)
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (3450 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool


  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


1917 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Breakfast costs between MXN 120 and MXN 180 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Hotel Queretaro
Hilton Garden Inn Queretaro
Queretaro Hilton Garden Inn
Hilton Garden Inn Queretaro Hotel
Hilton Garn Inn Queretaro
Hilton Queretaro Queretaro
Hilton Garden Inn Queretaro Hotel
Hilton Garden Inn Queretaro Queretaro
Hilton Garden Inn Queretaro Hotel Queretaro

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



2/10 Poor

Sebastian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Cobraron doble y a la fecha no me realizan el rembolso
MARIA, 2-night trip
Verified Expedia guest review

8/10 Very Good

personal muy agradable. Falta limpieza en las alfombras de las recamaras
MARIA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

muy bien todo, solo que ya le falta limpieza profunda a las alfombras de las habitaciones
MARIA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

ya les hace falta una lavada profunda a las alfombras de las habitaciones
MARIA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was good
Alan, 1-night family trip
Verified Expedia guest review

4/10 Fair

They have a very weird refund policy if you have to check out earlier and also cannot neither use nor cancel your reservation if you arrived later than the check-in date. So I would definitely stay away until they make it a humane one. Also, have to chase the cleaning sometimes. Otherwise, very decent.
Tatiana, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

hotel conveniente
MARIA, 2-night trip
Verified Expedia guest review

10/10 Exceptional

sin duda regreso pero en esta ocsion la alfombra del cuarto no estaba muy limpia
MARIA, 1-night trip
Verified Expedia guest review

8/10 Very Good

No habia agua caliente
MARIA, 1-night trip
Verified Expedia guest review