Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Natales, Chile
1 room, 2 adults

Altiplanico Puerto Natales

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Free self parking
Huerto Familiar 282, Natales, Magallanes, 6160000, Chile

Waterfront hotel in Puerto Natales with restaurant and bar/lounge
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Great experience! The staff (especially the front desk) are so helpful. The restaurant is…Mar 10, 2020
  • Great experience! The staff (especially the front desk) are so helpful. The restaurant is…Mar 4, 2020

Altiplanico Puerto Natales

from P7,691
  • Double Room, 1 Double Bed
  • Twin Room, 2 Twin Beds
  • Triple Room

What’s around Altiplanico Puerto Natales

Landmarks

  • On the waterfront
  • Costanera - 24 min walk
  • Mirador Cerro Dorotea - 28 min walk
  • Puerto Natales Casino - 33 min walk
  • Plaza de Armas - 35 min walk
  • Museo Histórico - 35 min walk
  • Mylodon Cave Natural Monument - 14.1 mi / 22.6 km
  • Cerro Dorotea - 15 mi / 24.1 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive

At a glance

Key facts

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
There is no front desk at this property. The host will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
Things to do
  • Number of spa tubs - 2
Services
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2005
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Altiplanico Puerto Natales’s small print

Also known as

  • Altiplanico Puerto Hotel
  • Altiplanico Puerto Natales Hotel
  • Altiplanico Puerto Hotel
  • Hotel Altiplanico Puerto Natales Natales
  • Natales Altiplanico Puerto Natales Hotel
  • Hotel Altiplanico Puerto Natales
  • Altiplanico Puerto Natales Natales
  • Altiplanico Puerto
  • Altiplanico Sur
  • Altiplanico Puerto Natales
  • Altiplanico Puerto Natales Hotel
  • Altiplanico Sur Hotel
  • Altiplanico Puerto Natales Natales
  • Altiplanico Puerto Natales Hotel Natales
  • Altiplanico Sur Hotel Puerto Natales
  • Altiplanico Sur Puerto Natales
  • Altiplanico Sur Puerto Natales, Aisen Region, Chile
  • Altiplanico Puerto Natales Hotel
  • Altiplanico Hotel
  • Altiplanico

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Altiplanico Puerto Natales

  • Does Altiplanico Puerto Natales offer free cancellation for a full refund?
    Yes, Altiplanico Puerto Natales does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Altiplanico Puerto Natales currently open?
    This property is closed from January 8 2020 to March 31 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Altiplanico Puerto Natales?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Altiplanico Puerto Natales?
    Yes, there's free self parking.
  • Are pets allowed at Altiplanico Puerto Natales?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Altiplanico Puerto Natales?
    You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Altiplanico Puerto Natales?
    Yes, there's an onsite restaurant. Nearby restaurants include Masay (2 mi), El Bote (2 mi), and Afrigonia (2.1 mi).
  • Is there an onsite casino at Altiplanico Puerto Natales?
    No, this hotel doesn't have a casino, but Puerto Natales Casino (3-min drive) is nearby.

Recent reviews

Superb 9.2 From 65 reviews

Exceptional 10.0
The hospitality of staff were unparalleled. The server was full of information and so kind giving the best recommendations as far as food choices to hikes. The food for both dinner and breakfast was some of the freshest and most delicious on the trip. The rooms were very comfortable with excellent views and loved how local culture was implemented. Highly recommend!
us1 night trip
Very good 8.0
Solid choice in Puerto Natales
The Altiplanico is a great choice if you stay at Puerto Natales. The staff is incredibly nice and always there to provide good service and help when needed. The dinner food was pretty good as well. The rooms were cool overlooking the water. Very centric location. Only downfalls would be WiFi is super spotty. Doesn’t really work in the rooms. Also, they only have the bar/food available for breakfast or after 5:30pm. So you can’t really get a drink or any snacks before 5:30 which is inconvenient. Additionally, the bathroom sink faucet is super low very close to the sink so it’s hard to wash yours hands, face etc (that’s more of a design critique). Other than that the decor of the hotel is super cool and nice and I would totally go back and stay there
Mariana, us3 night family trip
Exceptional 10.0
I LOVED this place!! The service was outstanding and the architecture was unique. Would highly recommend.
us2 night romance trip
Good 6.0
This property is beautiful, the staff is lovely and I like that it is about 1 Mile from downtown. The walk to town is beautiful. We did not eat at the hotel, but it looked amazing. The WiFi doesn’t really work except in the lobby, which was disappointing.
V, us1 night family trip
Exceptional 10.0
Charming and relaxing
A charming and relaxing place with an excellent service from a great staff!
benjamin, us2 night trip
Exceptional 10.0
Clean rooms. Extremely helpful staff! Luggage storage was great!
Laura, us2 night trip with friends
Exceptional 10.0
Great Stay, Great Food
Had low expectations of food but was honestly amazing. Great vibe if you like Scandanavian and minimal. Sitting in the hot tub with the view is amazing as well as the view in the restaurant.
us1 night trip
Exceptional 10.0
Checked in Christmas day, after long stretch hiking and fully exhausted. Very friendly and helpful staff, helped us settle in and rest. Food in the restaurant was excellent.
us1 night family trip
Exceptional 10.0
We loved our stay at the Altiplanico Puerto Natales hotel. We were there for two nights and loved the ambiance and hospitality of the staff. We enjoyed their breakfasts and had a great dinner there as well. We would definitely return.
us2 night family trip
Exceptional 10.0
Fantastic hotel. Perfect base for Torres del Paine
I'd struggle to rate this hotel more highly. The rooms are very comfortable, all with beautiful views and each room feels very quiet and not overlooked. The bathrooms are spacious, warm and have plenty of hot water. The hotel is a little way out of town (about a half hour very pleasant walk along the lakeside) but it has a fantastic on site restaurant which is very reasonably priced for the dishes they serve and an absolute must - whether you're staying there or not! There are two (very hot!) hot tubs with a view of the lake and the mountains. The front desk were helpful with arranging transfers back to Punta Arenas where most flights go from, although you can fly to Puerto Natales during high season albeit flights are more limited. For those interested in glacier and Torres del Paine tours these are easily done from this location, making this hotel a good base. Plus they serve the best pisco sours I had in Chile! All in all, we would definitely go back and recommend to anyone looking for a comfortable base whilst exploring the region.
Charlotte, gb3 night trip

Altiplanico Puerto Natales