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All properties in Knoxville (and vicinity), Tennessee, United States of America

Embassy Suites Knoxville West

3.5-star hotel in Knoxville with indoor pool and restaurant

  • Free cooked-to-order breakfast, free WiFi, and free parking
From
P7,210

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  • Hotel Lounge
  • Hotel Lounge
  • Pool
  • Pool
  • Hotel Lounge
Hotel Lounge. Image 1 of 30.
1 / 30Hotel Lounge
9.2.Superb.
  • My experience ended poorly. If my contact with the GM, Jana Lynn Semple, had not happened…

    Jun 11, 2021

  • We have stayed many times at Embassy down through the years, all across the USA. We…

    Jun 5, 2021

See all 347 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Safe
Dining options
Quiet
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 140 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • 24-hour business center

For families

  • Sofa bed
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • Turkey Creek Shopping Center - 2.7 mi / 4.4 km
  • Tennova Hospitalist Group - 2.5 mi / 4.1 km
  • Fort Loudoun Lake - 2.6 mi / 4.1 km
  • West Town Mall - 4.6 mi / 7.4 km
  • Dead Horse Lake Golf Course - 3.5 mi / 5.7 km
  • Pellissippi Corporate Center - 5.7 mi / 9.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, One King Bed
  • Suite, One King Bed
  • Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)
  • Studio, One King Bed
  • Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)
  • Suite, Two Queen Beds
  • Suite, Two Queen Beds
  • Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)
  • King, Premium Studio Suite
  • King, Premium Suite
  • Premium Suite, 2 Queen Beds
  • Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)
  • Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)
  • Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)
  • Suite, 1 King Bed

Location

  • Turkey Creek Shopping Center - 2.7 mi / 4.4 km
  • Tennova Hospitalist Group - 2.5 mi / 4.1 km
  • Fort Loudoun Lake - 2.6 mi / 4.1 km

What’s around

Landmarks

  • Turkey Creek Shopping Center - 2.7 mi / 4.4 km
  • Tennova Hospitalist Group - 2.5 mi / 4.1 km
  • Fort Loudoun Lake - 2.6 mi / 4.1 km
  • West Town Mall - 4.6 mi / 7.4 km
  • Dead Horse Lake Golf Course - 3.5 mi / 5.7 km
  • Pellissippi Corporate Center - 5.7 mi / 9.2 km
  • Pellissippi State Community College - 5.8 mi / 9.3 km
  • Willow Creek Golf Club - 6.9 mi / 11.1 km
  • Tennessee River - 7 mi / 11.2 km
  • Bearden Antique Mall - 7.3 mi / 11.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 17 min drive

At a glance

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Golfing nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 5
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size queen
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Embassy Suites Hotel Knoxville West
  • Embassy Suites Knoxville West
  • Embassy Suites Knoxville West Hotel
  • Embassy Suites Knoxville West Hotel
  • Embassy Suites Knoxville West Knoxville
  • Embassy Suites Knoxville West Hotel Knoxville

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 7:00 AM to 11:00 PM.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Embassy Suites Knoxville West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Sami's Cafe (10-min walk), The Chop House (11-min walk), and Parkside Grill (13-min walk).
  • Embassy Suites Knoxville West has an indoor pool and a sauna, as well as a fitness center.
9.2.Superb.
  • 10.0.Exceptional

    Overnight for a family event

    Impressive hotel with an excellent staff

    Robert, 1 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect

    Hard to beat. Awesome breakfast. Beautiful facility and rooms.

    Jeff, 2 night trip, May 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best property in West Knox

    The property was great...Check in staff great. Erica in the bar/lounge was FANTASTIC....such a great ambassador for the property ...she spoke highlyofbthe owners and management in general ...she was full of personality and information .

    John, 1 night business trip, May 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay!

    Beautiful hotel. Wonderful dining experience at the Flying Spoons. Delicious breakfast!

    Dorothy, 1 night trip, May 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Everything was great at the hotel except the pool was murky when we stayed. Other than the pool everything else was clean and nice.

    Nicole, 1 night trip, May 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Problems, but still a good place to stay.

    Upon checkin, keys did not work and had to go back down to the front desk to resolve. Brought much luggage to room and discovered that it had not been fully cleaned. Towels on floor, wastecans in middle of room, TP left on sink. Manager apologized and helped us move to a different handicap room, which was up to ES usual high standards. Later that day, wife took a shower and nearly was dumped on the floor by a defective shower chair. ES apologized and comped us a future stay. I try to stay at an ES whenever we travel, but this was a rather frustrating experience. Will not keep me from staying at ES in the future however.

    Gary, 1 night family trip, Apr 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was a good nights sleep- the only area of concern was the carpeted area did not look vacuumed- a little disappointing- but the bed was great- I appreciated the crisp sheets

    Marney, 1 night trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Hotel Great Service

    This is one of the best hotels we have stayed in! Hotel is in great condition with rooms being large and clean! Checkin was swift and without any hassles! After staying in terrible Marriott hotel in Atlanta this was a welcoming relief! Breakfast is included in the roon and even with CoVid staff took a great care to serve the full Breakfast buffet! Definitely recommend this hotel!

    Prayag, 1 night family trip, Mar 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything on day one was amazing. The kids loved the pool area. We had 1 front desk associate that was extremely rude. She got upset because we needed more towels and blankets. We chose not to have our room serviced so we ran low on towels due to the pool not having any towels. Just saying, ask for this stuff beforehand. Other than her we had an amazing time.

    2 night family trip, Mar 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was beautiful. The room was very clean, and the hotel staff was friendly.

    1 night romance trip, Mar 13, 2021

    Verified Expedia guest review

See all 347 reviews