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1 room, 2 adults

L'Arrivée Hotel & Spa

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
Wittbräucker Str. 565, Dortmund, NW, 44267, Germany

4-star hotel in Hörde with spa and indoor pool
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Germany may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Hotel was Clean, Beautiful, Comfortable and Relaxing... Only (tiny) issue was that the 2…Jul 23, 2020
  • Always love to come here!Jul 19, 2020

L'Arrivée Hotel & Spa

from P5,863
  • Standard Single Room, Private Bathroom
  • Standard Double Room, Private Bathroom
  • Comfort Double Room, Private Bathroom
  • Superior Double Room, Private Bathroom

What’s around L'Arrivée Hotel & Spa

Landmarks

  • In Hörde
  • Theater Olpketal - 2.5 mi / 4 km
  • Spielbank Hohensyburg - 3 mi / 4.8 km
  • Dortmund Zoo - 3 mi / 4.8 km
  • Ruine Hohensyburg - 3.1 mi / 4.9 km
  • Westfalenhallen - 6.1 mi / 9.7 km
  • Signal Iduna Park - 6.3 mi / 10.2 km
  • Westfalenpark Dortmund - 8 mi / 12.8 km

Getting around

  • Dortmund (DTM) - 23 min drive
  • Schwerte (Ruhr) Station - 6 min drive
  • Dortmund-Aplerbeck Süd Station - 7 min drive
  • Schwerte Station - 7 min drive

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Germany may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Pool sun loungers
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 5380
  • Conference space size (meters) - 500
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

LArrivee Wellness und Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Restaurant Vivre - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Louis - Onsite bar.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

L'Arrivée Hotel & Spa’s small print

Also known as

  • L'Arrivée Dortmund
  • L'Arrivée Hotel & Spa Hotel Dortmund
  • L'Arrivée Hotel
  • L'Arrivée Hotel Dortmund
  • L'Arrivée Hotel Spa
  • L'Arrivée Hotel & Spa Hotel
  • L'Arrivée Hotel & Spa Dortmund

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 18.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for L'Arrivée Hotel & Spa

  • Does L'Arrivée Hotel & Spa offer free cancellation for a full refund?
    Yes, L'Arrivée Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at L'Arrivée Hotel & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at L'Arrivée Hotel & Spa?
    Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
  • Is there a pool at L'Arrivée Hotel & Spa?
    Yes, there's an indoor pool.
  • Are pets allowed at L'Arrivée Hotel & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at L'Arrivée Hotel & Spa?
    You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near L'Arrivée Hotel & Spa?
    Yes, Restaurant Vivre offers alfresco dining and garden views. Nearby restaurants include Overkamp (9-min walk), Haus Prein (9-min walk), and Hotel-Restaurant Bel-Veder (12-min walk).
  • Is there an onsite casino at L'Arrivée Hotel & Spa?
    No, this hotel doesn't have a casino, but Spielbank Hohensyburg (11-min drive) is nearby.
  • What is there to do at L'Arrivée Hotel & Spa and nearby?
    Have fun with nearby activities like hiking and sailing, and practice your swing on the nearby golf course. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in the spa tub. L'Arrivée Hotel & Spa also has an indoor pool and a sauna, as well as a steam room and a garden.

Recent reviews

Fabulous 8.8 From 89 reviews

Exceptional 10.0
Don’t think about it - book your stay
Fabulous hotel and during the COVID-19 crisis the hotel where prepared for the this in every way We visited with my 91 year old mother in law and we all felt safe. This is our third stay and great Reception staff friendly and helpful. Breakfast staff polite and prompt with food delivery and service. Restaurant Rustique serves superb food at reasonable prices in a fantastic area inside and outside. Staff that served us where friendly helpful and made a great end to the day. Plenty of choices to eat and for all diets
Paula, gb5 night family trip
Exceptional 10.0
Quite and Comfort
Beautiful area. Great food in the restaurant. The room was very nice. Very quiet area. Would visit again.
Alicia, us1 night romance trip
Very good 8.0
The hotel is excellent, in a beautiful part, surrounded by nature. has a very nice spa and welnes ... we spent 3 days to remember ... only on departure, when we checked out we were surprised by the incapability of employees with reception ...
Dragan, us3 night trip with friends
Very good 8.0
nice Hotel, good amenities
Engineers where happy with hotel and amenities
gb1 night business trip
Very good 8.0
Nice relaxing hotel with spa and nice restaurants
Lars Michael, ie4 night business trip
Exceptional 10.0
Super excellent hotel
Amazing stay. Excellent experience. Everything was super excellent
Cyrus, gb2 night trip with friends
Very good 8.0
Much improved service since last stay
Not sure if hotel management/personnel read my last review but ever since service has improved substantially. The air conditioning in the room is a bit weak, but the local area has been experiencing extreme heat. Quiet, comfortable, nice wooded location (albeit a 20min drive to the city), and now that the staff has improved their level of service I can increase my review to 4-Stars. If hotel owner/management wants 5-Stars they would need to invest in better toiletries, towels, and improve room service (an example of this is the room service menu is extremely sparse, yet you can order anything you want from the restaurant downstairs...I’m sure if management put a full room service menu in each room more guests would order more food...a plus for the guest and more profit for the owner with little added cost. Adding mini-bars to each room and pay movie options would also improve guest comfort and hotel profits. Overall the best hotel option in Dortmund.
us4 night business trip
Good 6.0
Should be 5-Stars but improvements needed
The hotel itself is located in a beautiful area right next to a forest, and the rooms while not luxurious are very nice and comfortable. They rate this hotel as 4-stars but don’t expect 4-Star service. There’s no bellman, valet parking, and room service is more akin to food delivery rather than room service (my food came served on a plastic tray think University Cafeteria). The hotel staff is hit or miss and unfortunately the German hospitality mentality is very evident. No cheerful greeting when entering or leaving or walking past the front desk, employees usually sit behind a glass wall behind the front desk for some reason (tip to management, tear down this wall so the employees are forced to greet and engage with guests). Maid service is below average. Sheets were never changed even though there was a big food stain on them from my over indulgence of fine German chocolates. The bedside tables were not wiped down once over 3 weeks that I stayed here. If management would implement simple policies this could have been a 5-Star review (suggest appointing a supervisor to check rooms after they’ve been cleaned to ensure some sort of quality control). And the simplest thing, train your staff not to immediately answer every question with a stern “NO, it’s not possible”. I asked to extend my stay and the receptionists immediate reply was NOT POSSIBLE without even checking her computer. Then I was able to book online and extend my stay without issue from hotels own website???
us7 night business trip
Exceptional 10.0
This gorgeous hotel and spa near Dortmund is truly first-class. The facilities are exquisite, the restaurant sublime, and the spa simply wonderful. We will definitely stay here again!
Jorn, us2 night trip
Fair 4.0
Americans Beware
It felt like pretty woman. We were underdressed. Staff was not very intuitive or outgoing. Ordered room service, it was overpriced and terrible (If you cant get a decent bratwurst while in Germany can you really trust anything else they offer, ordered a salad with chicken three times, arrived with steak. Menu said 8 euros for brat with frys, they delivered both orders of brats with no frys, called down waited an additional 30 minutes for frys, and they charged me for both orders of the frys and stated the menu price was wrong, and the fries were terrible in spite of everything.) Paid 70 euros, I expect room service to cost extra but I also expect it to be edible. Stayed at Schonburg Castle a few nights before, I think the manager of the Arivee would be well advised to spend a night to see how to improve his own properties customer service experience. Also we stayed on the second floor and it smelled like someone bombed the hallway carpet with bathroom odor spray. And it never dissipated. But who knows maybe in my opinion I am picky, but I would not recommend. We did not take advantage of the spa or pool, as we were there for a Pokémon Go event, and the hotel was such a bad experience we left a full day early.
us2 night trip

L'Arrivée Hotel & Spa