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DoubleTree by Hilton London - Greenwich

Photo gallery for DoubleTree by Hilton London - Greenwich

Exterior
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Hypo-allergenic bedding, in-room safe, desk, soundproofing

Overview of DoubleTree by Hilton London - Greenwich

DoubleTree by Hilton London - Greenwich

4.0 star property
4-star hotel with restaurant, near Greenwich Market

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
  • Connecting rooms available
Map
Catherine Grove, London, England, SE10 8FR
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Laundry facilities

Room options

About this area

What's nearby

  • In Greenwich
  • O2 Arena - 18 min drive
  • London Bridge - 23 min drive
  • Tower Bridge - 26 min drive
  • The Shard - 25 min drive
  • Tower of London - 27 min drive
  • Westminster Bridge - 13 min drive
  • London Eye - 26 min drive
  • Big Ben - 27 min drive
  • St. Paul's Cathedral - 29 min drive
  • Westminster Abbey - 14 min drive

Getting around

  • London City Airport (LCY) - 33 min drive
  • Gatwick Airport (LGW) - 66 min drive
  • Heathrow Airport (LHR) - 74 min drive
  • Greenwich Station - 8 min walk
  • St Johns Station - 12 min walk
  • Deptford Station - 12 min walk
  • Deptford Bridge DLR Station - 4 min walk
  • Greenwich DLR Station - 8 min walk
  • Elverson Road DLR Station - 9 min walk

Restaurants

  • Kitcho by Ajiichiban - 3 min walk
  • The Golden Chippy - 3 min walk
  • North Pole - 5 min walk
  • Davy's Wine Vaults - 7 min walk
  • London Velo - 8 min walk

About this property

DoubleTree by Hilton London - Greenwich

DoubleTree by Hilton London - Greenwich puts you 2.9 mi (4.6 km) from O2 Arena and 4.7 mi (7.5 km) from London Bridge. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at O1, which serves breakfast, lunch, and dinner. This upscale hotel also features a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say great things about the comfortable beds and comfortable guestrooms. Public transportation is just a short walk: Deptford Bridge DLR Station is 4 minutes and Greenwich DLR Station is 8 minutes.

Languages

Bulgarian, Czech, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 146 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (GBP 20.00 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1946
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Bulgarian
  • Czech
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovak
  • Spanish
  • Swedish

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

O1 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 19.00 per person (approximately)
  • Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 20 (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 4 to May 17:
  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

Parking

  • Self parking costs GBP 20.00 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Greenwich Mercure
Greenwich Mercure London
London Greenwich Mercure
London Mercure Greenwich
Mercure Greenwich
Mercure Greenwich Hotel
Mercure Greenwich Hotel London
Mercure Greenwich London
DoubleTree Hilton London Greenwich
Mercure London Greenwich England
Mercure London Greenwich Hotel
Greenwich Hotel London
DoubleTree Hilton Greenwich
DoubleTree by Hilton London - Greenwich Hotel
DoubleTree by Hilton London - Greenwich London
DoubleTree by Hilton London - Greenwich Hotel London

Frequently asked questions

Does DoubleTree by Hilton London - Greenwich offer free cancellation for a full refund?
Yes, DoubleTree by Hilton London - Greenwich does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton London - Greenwich?
As of December 3, 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London - Greenwich on December 12, 2022 start from P 5,939, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton London - Greenwich?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at DoubleTree by Hilton London - Greenwich?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree by Hilton London - Greenwich?
Yes. Self parking costs GBP 20.00 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at DoubleTree by Hilton London - Greenwich?
You can check in from 3:00 PM - anytime. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 20 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at DoubleTree by Hilton London - Greenwich and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near DoubleTree by Hilton London - Greenwich?
Yes, there's an onsite restaurant, O1. Nearby restaurants include kitcho by Ajiichiban (3-min walk), The Golden Chippy (3-min walk), and North Pole (5-min walk).
What's the area around DoubleTree by Hilton London - Greenwich like?
DoubleTree by Hilton London - Greenwich is a short 4-minute walk from Deptford Bridge DLR Station and 16 minutes' walk from Greenwich Market. Travelers say the local area is good for shopping and very quiet.

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Bed linens lacked a top sheet.
6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Helpful Staff
I would like to thank Samarpita she was an extremely helpful young lady.
Joe, 2-night trip
Verified Hotels.com guest review

6/10 Good

Marc, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely, well connected hotel for business or pleas
Very nice hotel, only 5 mins walk from a DLR station near Greenwich. Staff professional and friendly, nice building, well kept, lovely room, sensibly priced.
Stephen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Janice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Peter, 2-night trip
Verified Hotels.com guest review

6/10 Good

Doesn’t live up to the rating. Too many issues.
Unfortunately my stay didn’t live up to the ratings. When I booked, their web site said self parking. After I booked an email came through saying I had to pre-book parking. When I tried to do that, all spaces were taken. Their solution was to park on the street with metered limited parking. So I had to take the difficult way and use public transportation. Climate control was too complicated to get it to work properly. I spent forever trying to get it to do what I needed. The bed was too hard. Pillows too soft and too short. The bathroom only had a glass sliding door, so no privacy. I had an upgraded luxury room but still not enough desk room or sofa. The TV was physically too low and picture quality very low resolution. I wasn’t able to log into my streaming channels as it wasn’t an option. Most good hotels are offering that now. There was an espresso pod machine but the front desk only had decaf. I would have preferred a normal coffee machine, either filter or a Keurig style regular coffee. Bedside tables were too low and small. Bedside lamps way too bright. There was nowhere to put two suitcases. The staff were friendly and helpful. But sadly the room was just too uncomfortable and hard work to enjoy. I wish people who create these rooms would actually try to stay in them.
Michael, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Andy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely wonderful experience. Hotel immaculate, staff so kind, calm and respectful. Food and drinks lovely although menu a little confusing as not all food available all day. Worth having a separate lunch only menu to easily avoid confusion. Good location, walking distance to train and town.
Barbara, 1-night trip with friends
Verified Hotels.com guest review