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Nayara Alto Atacama

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Outdoor pool
Outdoor pool
Indoor spa tub
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Overview of Nayara Alto Atacama

Nayara Alto Atacama

5.0 star property
Luxury San Pedro de Atacama resort with full-service spa, connected to a shopping center

9.8/10 Exceptional

43 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
The price is P33,535
Price available on 28/06/2022
Map
Camino Pukará s/n Sector Suchor, Ayllu de Quitor, San Pedro de Atacama, Antofagasta, 1410000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 6 outdoor pools
  • Sauna
  • Steam room
  • Free use of bicycles
  • Spa tub
  • Pool bar
  • Room service
  • Conference center
  • Business center
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Calama (CJC) - 99 min drive
  • Airport shuttle (surcharge)
Map

About this property

Nayara Alto Atacama

Nayara Alto Atacama offers an airport shuttle (available on request) for CLP 150000 per vehicle roundtrip. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or body scrubs. Other highlights at this luxurious resort include 6 outdoor pools, a poolside bar, and a spa tub. Fellow travelers say good things about the helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 42 units

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle from 6:00 AM to 10:00 PM*

Other information

  • Smoke-free property
  • No alcohol allowed onsite
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Yoga classes
  • Shopping
  • Access to nearby indoor pool
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Hot springs nearby

Working away

  • Business center
  • Computer station
  • Conference center (4306 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers

Facilities

  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 6 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Ceiling fan
  • Minibar
  • Bathrobes

Sleep well

  • Premium bedding
  • Tempur-Pedic mattress

What to enjoy

  • Furnished balcony
  • Yard

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Puri Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of CLP 150000 per vehicle (roundtrip, Maximum occupancy 5)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CLP 200.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 12 years old are not allowed in the swimming pool or spa tub
  • Guests under 10 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Rollaway/extra beds are only available at this property for guests 17 years of age and younger.
Alcoholic beverages are not permitted on the Lodge premises.

Also known as

Alto Atacama
Alto Atacama Desert
Alto Atacama Desert Lodge
Alto Atacama Desert Lodge San Pedro De Atacama
Alto Atacama Desert San Pedro De Atacama
Alto Atacama Lodge
Atacama Desert Lodge
Atacama Lodge
Alto Atacama Desert Lodge Spa
Alto Atacama sert Pedro Ataca
Nayara Alto Atacama Resort
Alto Atacama Desert Lodge Spa
Nayara Alto Atacama San Pedro de Atacama
Nayara Alto Atacama Resort San Pedro de Atacama

Frequently asked questions

Overall score and ratings

9.8

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

10.0/10

Amenities

9.9/10

Property conditions & facilities

9.4/10

Eco-friendliness
Write a review

10/10 Exceptional

Desert oasis
This is a fabulous but expensive all-inclusive resort facing a dry river bed near San Pedro de Atacama but isolated from it. The rooms are luxuriously appointed and the facilities are excellent - there are 6 pools! There is a spa and spacious public areas as well as a balcony for each room. All meals are included and the food is excellent. You get two half-day or one full-day excursion per day included in the cost and these range from easy (such as being carried by car with small walks) through to biking and hiking adventures. The staff try their best to accommodate all preferences for the excursions and even take a single guest if necessary. Excellent quality meals and even wine were included as were transfers to Calama. On the full day excursions an extravagant meal buffet is laid out so you’re always well fed. The staff are friendly and speak good English, though internal communications between teams at the hotel could be a little better this didn’t detract from a fabulous stay.
Alistair, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our stay
Amazing place to stay where everything you need is provided; great service and food
ANDREW, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

Great personal service. Small tours. Wonderful place
Sophie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

An oasis in the desert
Our stay at Alto Atacama was pure luxury. We loved everything about the hotel - the staff the facilities the outdoor excursions. It was expensive but worth every cent, with everything being included in the price. It was so relaxing, yet so much to do as well. I would strongly recommend it to anyone!
Chris, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Highlight of my trip to Chile
Such an amazing hotel! It's not only luxurious, but the service is great and the expeditions have amazing guides who take you in small groups to places not normally accessible to others. Rosario is such a kind and caring host who genuinely cares for all her guests and makes sure they're taken care of. This was hands down the highlight of my entire Chile trip and I would highly recommend to anyone.
Edward, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Warm and inviting staff. The excursions were amazing. The facility is gorgeous!
3-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Organized comfort in a spectacular setting
The hotel is one of only a few high-end hotels serving tourists to the Atacama Desert. The desert is an enormous attraction, uniquely beautiful, large and various. The hotel offers many excursions to different spots in and near the desert, at different times of the day (sunrise, sunset) and requiring different levels of physical exertion. The staff organizing these are well-informed and very helpful. The rooms are large, well-appointed, and comfortable. The food is as varied as it can be, given the need to bring all food into the hotel from areas distant to it. And the wine was excellent. The cost of staying is very high -- ameliorated a bit by the all-you-an eat, all-you-can drink, all-you-can see policies. But it seemed worth it to my wife and me. Internet access is spotty in the evening, but that shouldn't be a big deal.
Verified Expedia guest review

10/10 Exceptional

Excellent!
I Highly recommend this hotel. The whole team was always very thoughtful! Although it is not located in the center of the pueblo, it is less than 10 minutes away by car, and the hotel has a transfer every half hour. The hotel sight is special, surrounded by red high desert cliffs. I really had a great staying! The only negative point was that the wifi reception was not good inside my room but the overall was excellent.
Verified Hotels.com guest review