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The Penthouse Hotel, Mabalacat City, Philippines

3-star3 stars
3-4 A, Santos Street, Balibago, Mabalacat City, Pampanga, 2009, Philippines

Comfortable apartment with memory foam bed, near Clark Freeport Zone
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 170 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
WiFi
Complaints about WiFi

The Penthouse Hotel, Mabalacat City, Philippines

from P3,652
  • Executive Suite
  • Suite, 1 Bedroom
  • Junior Suite
  • Penthouse, 1 King Bed
  • Residential Suite
  • Superior Room

What’s around The Penthouse Hotel, Mabalacat City, Philippines

Landmarks

  • In Balibago
  • Clark Freeport Zone - 7 min walk
  • Walking Street - 4 min walk
  • SM City Clark - 10 min walk
  • Bayanihan Park - 6 min walk
  • Salakot Arch - 6 min walk
  • Casino Filipino - 11 min walk
  • Clark Veterans Cemetery - 19 min walk

Getting around

  • Angeles City (CRK-Clark Intl.) - 9 min drive
  • Airport shuttle
  • Area shuttle (surcharge)

At a glance

Key facts

Size

  • 72 apartments

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. All guests must show a valid passport. This is the only form of identification that is accepted at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the aparthotel

Food and drink
  • Full breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool cabanas (surcharge)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Porter/bellhop
Facilities
  • Elevator
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the apartment

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Penthouse Lounge - This restaurant specializes in international cuisine and serves lunch only. Guests can enjoy drinks at the bar.

Onsite venue #2 - sports bar.

The Penthouse Hotel, Mabalacat City, Philippines’s small print

Also known as

  • Penthouse Angeles City
  • Penthouse Hotel Angeles City

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: PHP 20.00 per person, per night

Optional extras

Rollaway beds are available for an additional charge

Breakfast costs between PHP 350 and PHP 1,200 per person (approximately)

Airport shuttle service is offered for an extra charge of PHP 3,195 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.2 From 186 reviews

Very good 8.0
Great location wonderful staff good value for money and terrible WiFi
Steven, phRomance trip
Fair 4.0
Extremely dissappointing,
Extremely dissappointing, 70's era shag carpet on the floor had toe nails in it, I don't think it had been steam cleaned or shampooed since it was installed, Though monogramed the towels were threadbare, probably the orginals from when the hotel was opened. I've stayed in better 2 star hotels. I will say the staff was exceptional , about the only good thing about my stay
Jacoby, ph2 night business trip
Very good 8.0
Great stay
Great room, but needed some good cleaning. The carpet was a bit much and maybe not the cleanest. Tub could use some good scrubbing.
ph5 night trip
Exceptional 10.0
Front desk staff, especially Ms. Car, were very helpful with their assistance as I had several business meetings to host in their lobby meeting area over a 3 day period. Great service and their food and roof-top pool area is fantastic too. I will definitely stay there again and recommend to others.
ph3 night business trip
Good 6.0
False Advertising
I booked room 2 months prior to my arrival and paid up front. Upon arrival advise the room is not available as first in first served approach. Booked a non smoking superior suite with spa, king bed and lounge. Received a ash tray full in corner of room, smoke flavoured bed and curtains, carpet had toe nail clippings, bathroom had pubic hairs on vanity, no lounge, no king bed, no spa. They changed rooms for me later to non smoking with bath, no hot water, no king bed. Bath leaking and floods bathroom. They change room for us again, have hot water, no king bed, toilet is against wall have to sit on it side ways water doesn't drain in shower floods bathroom. Have to pay for all bathroom consumerables, elevators are continually not working we got stuck twice in elevator. Get used to walking 12 flights of stairs multiple times a day. The upper deck lounge has a great view and always nice cool breeze. So many staff hang around here, but take so long to take order and bring food. I will not stay in this hotel again.
Adrian, auRomance trip

The Penthouse Hotel, Mabalacat City, Philippines

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