Hotel Florencia

Photo gallery for Hotel Florencia

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Outdoor pool
Superior Room, 1 King Bed | Room

Overview of Hotel Florencia

Hotel Florencia

3-star property
Mountain hotel in Downtown Querétaro with outdoor pool and restaurant

6.6/10 Good

485 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Av. Prolongacion Zaragoza 101, Col Jardines de Hacienda, Querétaro, QRO, 76180
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Meeting room
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
  • Free self parking

Choose dates to view prices

About this area

What's nearby

  • In Downtown Querétaro
  • Antea Lifestyle Center - 25 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 35 min drive


  • Karnes en Su Jugo - 3 min walk
  • Nabucco - 5 min walk
  • Mariscos El Sirenito - 6 min walk
  • Blume Café - 8 min walk
  • Pura Vida - 9 min walk

About this property

Hotel Florencia

3-star hotel in the heart of Downtown Querétaro
You can look forward to a terrace, a garden, and a bar at Hotel Florencia. Free in-room WiFi is available to all guests, along with a business center and a restaurant.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • A banquet hall, tour/ticket assistance, and an elevator
  • Luggage storage, smoke-free premises, and a 24-hour front desk
Room features
All guestrooms at Hotel Florencia offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping, desks, and phones


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms


  • Check-in time from 3:00 PM - noon
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage


  • Garden
  • Terrace
  • An outdoor pool


  • Elevator
  • Wheelchair-accessible parking


  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Noise-free guestrooms cannot be guaranteed.

This property accepts credit cards, debit cards and cash.

Also known as

Florencia Queretaro
Hotel Florencia
Hotel Florencia Queretaro
Hotel Florencia Hotel
Hotel Florencia Querétaro
Hotel Florencia Hotel Querétaro

Frequently asked questions

Does Hotel Florencia offer free cancellation for a full refund?
Yes, Hotel Florencia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Florencia?
As of October 6, 2022, prices found for a 1-night stay for 2 adults at Hotel Florencia on October 9, 2022 start from P 1,835, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Florencia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Florencia?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Florencia?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Florencia?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Florencia?
You can check in from 3:00 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Florencia and nearby?
Hotel Florencia has an outdoor pool and a garden.
Are there restaurants at or near Hotel Florencia?
Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Karnes en Su Jugo (3-min walk), Nabucco (5-min walk), and Mariscos El Sirenito (6-min walk).
What's the area around Hotel Florencia like?
Hotel Florencia is a short 18-minute walk from Plaza Galerias Shopping Center and 13 minutes' walk from HILVANA Shoe & Fashion Outlet.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very Good

Melissa, 1-night trip
Verified guest review

2/10 Poor

Night mare
Beds were worst ever No hot water. Shower head send water every where. Carpet was 100 years old
Jose, 5-night family trip
Verified guest review

8/10 Very Good

They staff was friendly, the hotel is old and the beds,pillows and more need renovation. But okay for the price
Paula, 1-night family trip
Verified Expedia guest review

4/10 Fair

Verified Expedia guest review

4/10 Fair

El hotel está muy antiguo, no le invierten en una remodelación, la puerta de mi habitación no cerraba (habitación 307) la ubicación está terrible. No lo recomiendo.
liliana, 1-night trip
Verified guest review

6/10 Good

Thes staff was very friendly and efficient. Check-in and check-out were fast and easy.
1-night trip with friends
Verified Orbitz guest review

6/10 Good

Gustavo, 2-night trip
Verified guest review

8/10 Very Good

Muy buen lugar, solo me preocupa poquito la entrada al estacionamiento
Carlos, 1-night family trip
Verified Expedia guest review

6/10 Good

kind of old bathing (shower curtains old), old towels.
AM, 4-night family trip
Verified Expedia guest review

2/10 Poor

Very dirty, run down and falling apart. No a/c poorly lit and moldy, do not stay there.
3-night family trip
Verified Expedia guest review