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All properties in Nuevo Vallarta, Nayarit, Mexico

Hard Rock Hotel Vallarta - All Inclusive

All-inclusive property with full-service spa, connected to the convention center, near Nuevo Vallarta Beach

  • Free cooked-to-order breakfast, free WiFi, and free parking
From
P19,346

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  • Hard Rock Hotel Vallarta - All Inclusive
  • Hard Rock Hotel Vallarta - All Inclusive
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1 / 80Hard Rock Hotel Vallarta - All Inclusive
Paseo de los Cocoteros 19, Villa 8, Nuevo Vallarta, 63732, NAY, Mexico
8.6.Fabulous.
  • Staff very nice and very helpful, I felt very comfortable, great place to stay

    Sep 3, 2021

  • We had a wonderful stay at the Hard Rock Puerto Vallarta. Everyone was courteous and…

    Aug 21, 2021

See all 397 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Safe Travels (WTTC - Global), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Walkable
Convenient
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 348 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools and 2 spa tubs

Feel at home

  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Connecting/adjoining rooms available

What’s around

  • On the beach
  • Nuevo Vallarta Beach - 3 min walk
  • Nayar Vidanta Golf - 26 min walk
  • Paradise Plaza Shopping Center - 4 min walk
  • Splash Water Park Vallarta - 40 min walk
  • Plaza Lago Real Shopping Center - 3.1 mi / 4.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Partial Ocean View King
  • Deluxe Room, 2 Double Beds
  • Room, 2 Double Beds, Ocean View (Rock Royalty with Personal Assistant)
  • Deluxe Room, 1 King Bed (PURE WELLNESS)
  • Room, 1 King Bed, Ocean View (Rock Royalty with Personal Assistant)
  • Deluxe Room, 2 Double Beds (PURE WELLNESS)
  • Room, 1 King Bed, Ocean View (Diamond)
  • Deluxe Room, 2 Double Beds, Ocean View
  • Deluxe Room, 1 King Bed
  • Suite, 1 Bedroom (Rock)
  • Deluxe Partial Ocean View Double Beds
  • Suite, 2 Bedrooms, Ocean View (Rock with Personal Assistant)
  • Deluxe Room, 1 King Bed, Ocean View
  • Deluxe Room, 2 Bedrooms, Pool View (Family)

What’s around

Landmarks

  • On the beach
  • Nuevo Vallarta Beach - 3 min walk
  • Nayar Vidanta Golf - 26 min walk
  • Paradise Plaza Shopping Center - 4 min walk
  • Splash Water Park Vallarta - 40 min walk
  • Plaza Lago Real Shopping Center - 3.1 mi / 4.9 km
  • Playa Bucerias - 7.2 mi / 11.5 km
  • Bay of Banderas - 8.3 mi / 13.4 km
  • Cruise Ship Terminal - 8.8 mi / 14.2 km
  • Flamingos Golf Club - 4.6 mi / 7.4 km
  • Centro Internacional de Convenciones de Puerto Vallarta - 6.4 mi / 10.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive
  • Airport shuttle (surcharge)
map
See on map
Paseo de los Cocoteros 19, Villa 8, Nuevo Vallarta, 63732, NAY, Mexico

At a glance

Size

  • 348 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. The antigen testing fee for COVID-19 is waived for US and UK citizens (up to 2 guests per booking) staying 3 nights or more.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 50 lbs)
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Free cooked-to-order breakfast daily
  • 6 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • 24-hour room service

Things to do

  • Basketball on site
  • Free bicycles on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golfing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 4
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Visual fire alarm

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Private spa tub
  • Individually decorated
  • Individually furnished
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Surfing/boogie boarding

Land activities
  • Bicycling
  • Fitness facilities
  • Volleyball

Spa

Rock Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

The Market - This buffet restaurant specializes in international cuisine.

Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Zen - This restaurant specializes in Asian cuisine and serves dinner only.

Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner.

Ipanema - This steakhouse specializes in Brazilian cuisine and serves dinner only.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Basketball on site
  • Free bicycles on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 770 per person (roundtrip)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle for children between the ages of 4 and 17 costs MXN 770 (roundtrip)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of MXN 3000 per pet, per stay
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Free antigen/rapid COVID-19 testing is available on site (reservations required for on-site testing).

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

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*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hard Rock Hotel Vallarta - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that free onsite COVID-19 testing (antigen/rapid screening) is available. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of MXN 3000 per pet, per stay. Food and water bowls are available.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 6 onsite restaurants, featuring international cuisine. Nearby restaurants include Nopalitos (4-min walk), Tre Amici Pasta & Deli (4-min walk), and Jude Bistro and Bar (5-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 770 per person roundtrip.
  • No, this property doesn't have a casino, but Vallarta Casino (12-min drive) is nearby.
  • Have fun with onsite activities like snorkeling, volleyball, and beach yoga and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball, volleyball, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Hard Rock Hotel Vallarta - All Inclusive also has 2 poolside bars, 5 bars, and a 24-hour fitness center, as well as a sauna, beach cabanas, and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    My stay was awesome because the staff take their job very seriously and they make your stay unique, either in restaurants, the cafeteria or by the pool and at the beach they are help you, take care of you and even cheer you up. I loved my stay!

    Salome, 4 night family trip, Aug 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Thanks

    7 night family trip, Aug 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The food was excellent and the property is gorgeous. We will return.

    7 night romance trip, Aug 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Is really nice

    6 night family trip, Aug 8, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The access to the beach was perfect. The maid service was amazing. They were so nice and seemed to always be efficient and fast.

    5 night family trip, Aug 5, 2021

    Verified Expedia guest review

  • 8.0.Very good

    We really liked the swim up bar. We enjoyed the yoga class in the morning. Ciao Restaurant was our favorite. Best for Breakfast and dinner. The best Restaurant service was Zen but all service was great. All staff were so friendly and all had great attitudes. Booking a shuttle into town was very easy as well. All staff wore masks at all times and staff was really good at making sure other guests wore masks in side to make everyone more safe. To break it down Service was the best, ambiance was second best, drinks third and food forth. Overall a great experience and we will return.

    4 night trip with friends, Aug 5, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Es un bonito lugar con buena comida, actividades y shows fantásticos

    2 night family trip, Aug 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The concierge team is excellent was able to accommodate my requests and last minute transportation. Massage and hydro spa at Rock spa a memorable experience. My son got a VIP haircut at Posh. Dinner are reservation. We love the restaurants except for Ipenama, service was terrible maybe because we were seated at the extension/market area not the main dining area. Pool area is great. Our room has a great view, I love the extra space of the one bedroom suite. Doctor on site.

    7 night family trip, Jul 31, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel staff was very attentive and friendly! Israel and Luis were our favorite servers! They were kind and funny while working constantly! The housekeeping was top notch. I felt safe and secure. I was a little dissatisfied with the music choices at the night club. It was either hard rock (expected but hard to dance to) or salsa. We enjoyed our trip but hoped to cut loose and dance a little. Most guests seem to be waiting for the right music and just sitting in the lounge. Usually, one song a night would get everyone going and then it would be some old classical salsa music so everyone sat back down. We are in Mexico so I don’t want to complain. We were just surprised based on other hotels we have been to and the fact that this was the Hard Rock (you would expect more popular music).

    4 night family trip, Jul 29, 2021

    Verified Expedia guest review

  • 6.0.Good

    Front desk is awful and unfortunately the first impression. As a VIP hotel and gold members of expedia, we only received a black band when we asked what our benefits were. No room upgrade. (Even though there are plenty of availble due to COVID) black band allows you access to some areas of the beach that are "separated" However, all areas are literally all the same...with the exception of the far left, which seem to be the day pass area or available only to people that purchase their timeshares. So no benefit there. We learned after a few days they will provide different towels however there is no consistency on that. No benefit again. We also learned from another guest, that we were supposed to get a complementary bottle per day in our room... well, we received one the first day (thinking it was a welcome one) none after, still waiting on my other 6 bottles... Exchanging money is relatively easy, but they will make up their procedure as they feel that day. Literally will change their mind if my wife or dad asked them. What that tells me, is they treat you as they see you. Hotel is clean and well maintained amenities and entertainment are good too. Food is nothing special lacks flavor and presentation. Wait staff service was very good specially at the beach. Unfortunately they are milking COVID and won't bring you any food only drinks but they do want you to get in line at an already packed restaurant... makes no sense safety wise Im sure it cuts a lot of their costs

    7 night family trip, Jul 20, 2021

    Verified Expedia guest review

See all 397 reviews