Francis Palace Hotel

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Overview of Francis Palace Hotel

Francis Palace Hotel

4.0 star property
4-star hotel in Frantiskovy Lazne with spa and outdoor pool

9.2/10 Superb

22 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
Jezerni 15-2, Frantiskovy Lazne, 351 01
Main amenities
  • Full-service spa
  • Indoor pool and outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • Room service
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 38 min drive
  • Vojtanov Station - 8 min drive
  • Frantiskovy Lazne Aquaforum Station - 13 min walk
  • Frantiskovy Lazne Station - 19 min walk

About this property

Francis Palace Hotel

Enjoy your visit to Frantiskovy Lazne with a stay at Francis Palace Hotel. Guests can visit the spa to indulge in massages, body wraps, or facials, and Hotel Restaurant serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include an indoor pool, an outdoor pool, and a fitness center.


Czech, English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 3 floors


  • Check-in time from 2:00 PM - 11:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets allowed (dogs and cats only, 1 per room, up to 22 lbs)*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Secured uncovered onsite self parking (CZK 52 per day)
  • Secured uncovered onsite extended parking (CZK 52 per day)
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Room service (limited hours)

What to do

  • Hiking/biking trails

Working away

  • Meeting rooms


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers


  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Elevator
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance


  • Czech
  • English
  • German

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator


  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features


Balneo has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, and a steam room.

The spa is open daily.


Hotel Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Administrative fee: CZK 50 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for CZK 780 per day


  • Service animals exempt from fees
  • Pet deposit: CZK 520 per night
  • Pets are allowed for an extra charge of CZK 520 per pet, per night


  • Uncovered self parking costs CZK 52 per day
  • RV/bus/truck parking is available for an extra charge
  • Uncovered extended parking costs CZK 52 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.


Noise-free guestrooms cannot be guaranteed.

This property accepts credit cards and cash.

Also known as

Francis Palace
Francis Palace Frantiskovy Lazne
Francis Palace Hotel
Francis Palace Hotel Frantiskovy Lazne
Francis Frantiskovy Lazne
Francis Palace Hotel Hotel
Francis Palace Hotel Frantiskovy Lazne
Francis Palace Hotel Hotel Frantiskovy Lazne

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Positiv: Rundum empfehlenswertes Hotel. Negativ: Check out: 10:00 Uhr
Thomas, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nettes Hotel
Sehr ruhig gelegen, große Zimmer super Matratze.
volker, 2-night business trip
Verified guest review

8/10 Very Good

Es hat uns Spaß gemacht!
Sehr kompetente und freundliche Mitarbeiter, die übrigens sehr gut deutsch sprechen können. Äußerlich wirkt das Hotel nicht besonders aufregend, aber es hat wirklich viel zu bieten. Innen sehr gepflegt und das Personal gibt sich viel Mühe. Pool etwas klein aber ausreichend. Ein Whirlpool vorhanden. Saunen reichen vollkommen aus für die Größe des Hotels. Insgesamt sehr preisgünstig und top Service, Abendessen sehr lecker!
1-night trip
Verified guest review

10/10 Exceptional

Sehr schöner und moderner Wellnessbereich, ruhige Lage, schöne Zimmer. Sehr sauber. Gute Auswahl beim Frühstücksbuffet. Kurpark in wenigen Minuten zu Fuss erreichbar.
3-night trip
Verified guest review

8/10 Very Good

Schönes neues und sehr sa
Rene, 1-night family trip
Verified guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Sehr freundlich und sauber. Schnelles check in und aus
1-night romance trip
Verified Ebookers guest review

8/10 Very Good

2-night romance trip
Verified guest review

8/10 Very Good

Alles top bis auf die Koordination des Reinigungspersonals. Bei der Anreise war das Zimmer nicht fertig und am Tag der Abreise wurden wir halb 9 von der Putzfrau geweckt und gefragt, wie lange wir noch im Zimmer bleiben würden. Das macht man nicht! Aber wie gesag, ansonsten alles top. Und über das andere haben wir hinweggesehen.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sehr schöner Aufenthalt
Sehr schönes Zimmer, ruhige Lage am Ortsrand, sehr gute Parkmöglichkeiten (2 EUR pro Tag), sehr schöner Saunabereich, schönes Schwimmbad, freundliches Personal, gutes Frühstücksbuffet. Idealer Standort auch für Ausflüge in die Umgebung. Das Hotel bemüht sich für seine meist älteren Gäste ein abwechslungsreiches Programm zu bieten.
1-night business trip
Verified guest review