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Volando Urai Spring Spa and Resort

Adults-only hotel with 2 restaurants, near Wulai Old Street

  • Free local cuisine breakfast, free WiFi, and free parking
From
P29,093

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  • Volando Urai Spring Spa and Resort
  • Volando Urai Spring Spa and Resort
  • Rooftop Suite Double (Include French Dinner and American Breakfast)  - Living Area
  • Rooftop Suite Double (Include French Dinner and American Breakfast)  - Bathroom
  • Volando Urai Spring Spa and Resort
Volando Urai Spring Spa and Resort. Image 1 of 65.
1 / 65Volando Urai Spring Spa and Resort
No.176,Sec. 5, Xinwu Rd, New Taipei City, 23341, Taiwan
9.2.Superb.
  • The property was quite old but fairly well-maintained. We stayed in a bigger room but…

    Dec 11, 2020

  • Beautiful property and view, wonderful staffs. Some parts of the building showing signs…

    Jul 4, 2020

See all 83 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 22 guestrooms
  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Hot springs
  • Spa tub

What’s around

  • In Wulai
  • Wulai Old Street - 25 min walk
  • Lover's Trail - 36 min walk
  • Wulai Waterfalls - 2.5 mi / 4.1 km
  • XinXian Trail - 4.2 mi / 6.8 km
  • Bitan Waterfront Shopping District - 8.3 mi / 13.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Grand Double Room, River View (Include French Dinner and American Breakfast)
  • Rooftop Suite Double (Include French Dinner and American Breakfast)

What’s around

Landmarks

  • In Wulai
  • Wulai Old Street - 25 min walk
  • Lover's Trail - 36 min walk
  • Wulai Waterfalls - 2.5 mi / 4.1 km
  • XinXian Trail - 4.2 mi / 6.8 km
  • Bitan Waterfront Shopping District - 8.3 mi / 13.3 km
  • YingHe Cave Trailhead - 9.8 mi / 15.8 km
  • Gongguan Night Market - 12.8 mi / 20.6 km
  • National Taiwan University - 13.3 mi / 21.5 km

Getting around

  • Songshan Airport (TSA) - 26 min drive
  • Taoyuan International Airport (TPE) - 49 min drive
  • Wulai Scenic Train Station - 29 min walk
  • Wulaitai Station - 13 min drive
  • Banqiao Station - 23 min drive
  • Airport shuttle (surcharge)
Profile: Wulai

Profile: Wulai

Spectacularly verdant Wulai lies in the jungle-covered hills just 15 miles south of Taipei. Renowned for its hiking trails, hot springs, and indigenous culture, this village is home to the Wulai Atayal Museum, where you can learn all about the native tribe who originally settled the region.

After exploring the township’s stunning scenery, visitors can relax with a dip in the restorative waters of its natural hot springs. In Wulai, there are hot-spring locations to suit every budget, from public outdoor springs by the river to luxurious private spas.

map
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No.176,Sec. 5, Xinwu Rd, New Taipei City, 23341, Taiwan

At a glance

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 8
  • Minimum check-in age is 20

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking includes off-street options
  • Free offsite parking within 1.2 mi

Other information

  • Caters to adults only
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free local cuisine breakfast daily
  • 2 restaurants
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Full-service spa
  • Spa treatment room(s)
  • Number of spa tubs - 1
  • Steam room
  • Sauna

Working away

  • Number of meeting rooms - 2

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished

Freshen up

  • Partially open bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Dasha Spa has 5 treatment rooms. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs and a sauna.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Soyan - This brasserie serves breakfast and dinner. Reservations are required.

Siliq Restaurant - This restaurant serves lunch and dinner. Reservations are required. Open daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Guests under 12 years old are not allowed in the spa
  • Hot springs access available from 10:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.

Also known as

  • Urai Volando
  • Volando Urai Spring Spa And
  • Volando Urai Spring Spa and Resort Hotel
  • Volando Urai Spring Spa and Resort New Taipei City
  • Volando Urai Spring Spa and Resort Hotel New Taipei City
  • Volando Urai
  • Volando Urai Spring
  • Volando Urai Spring Spa
  • Volando Urai Spring Spa & Resort New Taipei City
  • Volando Urai Spring Spa New Taipei City
  • Volando Urai Spring Spa Resort
  • Volando Urai Spring Spa Resort New Taipei City
  • Volando Urai Spring Taipei Ci

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Volando Urai Spring Spa and Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - noon. Check-out time is noon.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Siliq (14-min walk), La Villa Wulai (3.7 mi), and 咕咕早餐 (8.3 mi).
  • Yes, an airport shuttle is available.
  • Onsite recreation at Volando Urai Spring Spa and Resort includes hot springs. Indulge in a treatment at the spa and soothe your senses in the spa tub. Volando Urai Spring Spa and Resort also has a sauna and a steam room.
9.2.Superb.
  • 10.0.Exceptional

    Exceptional services and great view. Definitely would come back in the future.

    1 night romance trip, Dec 23, 2019

    Verified Orbitz guest review

  • 8.0.Very good

    Zen hot spring in Taipei

    We love the service and the property. We’re greeted with warm friendly staff and very detailed introduction of the hotel by Jacob. The dinner at the restaurant was very nice. The public hot spring area need a little tidying up , we end up soaking up in the hot spring 🛀 bathtub in our room . Our room was the rooftop suite with balcony, specious and comfortable bed 🛌, only misshaped was some dirty used teapot and open bottles of drink in the refrigerator. Overall the price was high for what they offered. We love hot spring in Japan and this hot spring hotel need to pay more attention to details if they want return customers. The essential oil burner they use through out the hotel was big plus, feels very calm & relaxing 😌

    Janet, 1 night trip, Nov 2, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It's very quite and private. The service and food are absolutely amazing and filling.

    2 night romance trip, Oct 17, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Quiet hot spring resort

    The hotel is generally great for hot spring, the French cuisine and for resting. There are not many facilities in the hotel other than the private hot spring and the public hot spring. There is no gym, library or other facilities you would expect in a hot spring resort. Check-in was not very smooth and organised. We drove and arrived the hotel, with the valet parking staff not super friendly... We arrived the hotel at 2:45pm, hoping that we could get to the room immediately, but were told that the room was not available yet (official check-in time is 3pm and we have emailed in advance that we will be on time). We were sent to the restaurant for afternoon tea, but the waitress at the restaurant was not told that we were being sent to the restaurant, and hence she was puzzled and kept asking whether we were hotel residents and our room number (which we did not know)... When we got back to reception by ourselves at 3:15pm, we were led to our room, but the staff was unable to find another key of our room (we should be given 2 keys), and they had to come back to our room 15 minutes later to pass us the other key.

    Ho, 1 night romance trip, Jun 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great spa and services hotel. Dinner and breakfast

    Patchpornluk, 1 night romance trip, Apr 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good and clean

    Good and clean

    1 night trip, Apr 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The best

    Excellent. Hotel staff are very nice. Enjoy it a lot

    amy, 2 night romance trip, Mar 31, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Beautiful views, courteous service and the ambience with the ritual is calming. Layout not so good in that there is a lot of step climbing and u covered parts through umbrella standa are throughout

    G, 2 night family trip, Dec 11, 2018

    Verified Expedia guest review

  • 8.0.Very good

    高級住宿體驗

    頂級住宿體驗,從代客停車、辦理手續、幫忙拿行李進房到介紹房間及整體飯店都非常棒,下午茶精緻好吃,大浴池則稍微普通,但有戶外浴池,在低溫中泡溫泉很舒服,唯一可以挑剔的是餐點部分,感覺食材都很高級,但呈現出來的味道很還好,有可能是我們自己口味不合,但晚餐上菜速度實在太慢,整體吃完大概要2小時,難道是因為是法式的所以連上菜速度都要法式?早餐一樣也是口味上沒有很喜歡,但整體餐點的呈現方式都是很高級根與有質感的,床的部分非常舒適無可挑剔,房內飲品皆免費,浴室硬體及備品也都非常高級舒適,唯一小缺點是浴池是用石頭材質砌成的,可能當天真的太冷,熱水竟然無法維持,導致熱水放滿後呈現上面水很熱,下面卻是溫涼的水溫,真的不誇張,一直狂加熱水也一樣,而且會導致上面的水溫太高,這種現象還是第一次遇到,石頭沒泡到水的部分也冰的可以,所以合理推測是石頭導冰的速度過快導致的。整體來說仍是非常棒的體驗

    1 night trip, Dec 31, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    環境優美、硬體需更新

    飯店整體來說佔地不大,比較無法飯後散散步。 但服務人員的態度優良,很專業。 房間裡有一點濕,所以有點味道,但有除濕機,就稍微好點。 但整體來說是不錯的。

    Chih Chun, 1 night trip, Dec 4, 2020

    Verified Hotels.com guest review

See all 83 reviews